Kool hotel is definitely value for money. It may not be as luxurious as other hotels but the service provided is excellent. It is affordable and the rooms are clean. We were greeted on arrival by 2 resident dogs who were hot favorites amongst the hotel guests.
The breakfast served are simple fare ordered off the ala carte menu and self-serve fruits. The in-house restaurant also serves up really good local fare.
The hotel provides free wifi and even a small corner where 2 computers are set-up for guests should you not have brought your laptop. There is also a small pool within the hotel compound for cool dips when the weather gets too hot.
As we were travelling to Phnom Phenh for the second part of our trip, we enquired on where we could purchase coach tickets and were pleasantly surprised to find out that the coach tickets could be arranged and paid for at the hotel which was really convenient. On the day that we were to depart from the hotel, the arranged transport was dreadfully late. The hotel staff assisted to check on the transport for us and even took the initiative to organise private transport for us to the coach free-of-charge given that we were running out of time and the transport did still not show.
The hotel is not without its flaws, we did have a slight issue with a clogged bathtub but this was immediately rectified by the friendly and efficient staff. Do note that it is also a 10 minute drive from the town area but there are complimentary regular shuttles that would take you there and back. If you miss the shuttle, you can opt to take the tuk tuks which wait outside the hotel. Just remember to agree on a price before you get on.
We would definitely recommend this hotel if you are looking for an affordable accomodation in Siem Reap.
- Official Description (provided by the hotel):
- The Kool hotel is located on a quiet lane yet in the heart of Siem Reap town, close to transports and the airport, minutes away from the world's famous Angkor temples, shops, and restaurants. We offer immaculately clean, good value for money, chic, friendly, mid-range luxurious accommodation with modern facilities, also featuring Khmer, Thai, and International fusion restaurant, massage, tours, and pick-up. Our personalised services during your stay sets us apart from others. ... more less
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- Also Known As:
- Kool Hotel Siem Reap