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Ponloue Angkor Siem Reap Villa
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Reviews (44)
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11 - 16 of 44 reviews
Reviewed 21 November 2013 via mobile

A truly terrible experience that I wish I never had. Nearly torpedoed my impression of Siem Reap. Fortunately I made it past the dungeon master and saw the light of day at another hotel!

+ location

- surly sneering condescending arrogant service crew. Every one of them without exception.

- breakfast. Garbage. A tiny crusty old half baguette with a fried egg. Coffee was stretched ridiculously thin

- the Chinese style wood interior is all a facade. The rooms are tired old and dirty.

- They keep the place unlit as often as possible so it does feel like a dark dungeon

The worst hotel I have reviewed in SE Asia for trip advisor

  • Stayed: November 2013
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1  Thank Business-hippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2013

Please stay away from Ponloue Angkor Siem Reap Villa. The rooms in this hotel are small, miserable and overpriced. The towels are synthetic and so on. The owner/ receptionist is as friendly as a poisonous snake. The hotel is located in Sivatha Rd (old market area) just by the roundabout with the statue of dragons.

  • Stayed: August 2013, travelled solo
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1  Thank Karakozz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

The Ponloue was OK and in fact, for us, above the standard of many other hostels we stayed in around SE Asia, although a little more pricey. It was tastefully decorated, the room was large, it was cleaned properly each day we stayed, and is very well located for the town. The breakfast was basic (baguette and jam) but this was a normal experience throughout our trip wherever breakfast was within the price. We were dropped off by a tuk-tuk driver after he discouraged our original choice from Lonely Planet, saying it didn't have en suite rooms. I think this is part of a wider scam that operates in Siem Reap and across Cambodia because the drivers have agreements with local people running guesthouses to bring people to them, possibly for a small commission. My perception of it was that Khmer people want to keep the tourist money amongst themselves (everywhere) and actually it is fair enough that foreign owned businesses shouldn't siphon the tourist money out, so long as the local businesses provide a good service. The Ponloue did everything we needed it to. It is true what other reviewers say that the teenage children of the family are sometimes working solo but they were always helpful enough to us, allowed us to use the internet for free, etc. The owner was a pretty chilled out bloke and this could be perceived as being disinterested, but they always handled our requests OK, they booked us an onward bus to Phnom Penh (expensive compared to competitors in town but a decent quality of bus) and nothing went wrong. They are a bit keen to find out what you are doing all the time but this is really a ploy to get you to go with their tuk tuk driver mate or to a restaurant that their friends own etc ... this will not be unique to the Ponloue and in fact is pretty much how Siem Reap operates, and easily avoided if you stand your ground!

Room Tip: Twenty dollars gets you a huge en-suite double with air con and it might be possible to get it cheaper than that if you negotiate - certainly any smaller etc should be cheaper
  • Stayed: July 2013, travelled as a couple
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Thank IJ780816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2013

Only stayed here for one night as we were tired from the journey and just wanted a room fast. Staff appeared disinterested and not particularly welcoming. Our room, which was on the first floor with a window facing the street, was spacious and averagely clean. The bathroom was poor, towels very thin and the toilet had a broken seat. Beds comfortable. Breakfast was a fried egg and a small bread roll.

  • Stayed: July 2013, travelled with friends
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Thank bevo58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2013

The hotel is in a good location, near the Old Market and Pub Street. Two minutes walk. Location is perfect. The room had no windows and smelt mold. They have cable TV with English channels, mini bar and AC. The bathroom was wet (it means when you shower everything gets wet) and water was not hot. The wi-fi did not work properly. They cleaned everyday, change towels and it was a clean hotel. They provide towels, soap, shampoo, comb, water, toilete paper and breakfast. Breakfast is coffee or tea and a half baguete with jam or omelete.
Free pickup from the bus station when we arrived midnight but then we were overcharged for the room. The staff is not nice and everything we tried to buy was more expensive at the hotel. They did not help us with tourist stuff.
We payed US$ 20 for a double room with bathroom. There are some cheaper options and better around.

  • Stayed: March 2013, travelled as a couple
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Thank Vania T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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