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“lovely and peaceful”

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Rambutan Resort - Siem Reap
Ranked #39 of 356 Hotels in Siem Reap
Certificate of Excellence
Sihanoukville, Cambodia
Level 5 Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“lovely and peaceful”
Reviewed 4 August 2014

Really enjoyed our stay, lovely and peaceful place, rooms are spacious with charming touch and impeccably clean. We've been welcome in a very professional and really nice way. Definitely looking to go back for a nice relaxing holiday.

  • Stayed December 2013, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mango s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (224)
Date | Rating
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English first
Portland, Oregon
Level 4 Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 August 2014

This small boutique resort was a nice retreat from the busy streets and tourism of Siem Reap. It's tucked down an alley, has a lovely pool, and the rooms are comfortable and impecably clean. The service from the moment we arrived until the day we left was friendly, prompt, professional, and welcoming. Would definitely stay here again.

  • Stayed October 2013, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Umbrellaman128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level 6 Contributor
106 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 30 July 2014

It's peaceful here, close enough to walk to the night market and the restuarants but not poluted by the noise. The rooms are set around a small pool. There are plenty of loungers and shade from the sun.The small bar does a great selection of cocktails and the food is fine.

The ground floor rooms have an outside bath which I was not brave enough to try. There are a fleet of hotel approved tuk tuk drivers waiting outside the entrance so you are never left searching for one in the rain.

The chef ringing the bell to announce to the waiters when each breakfast is ready is likely to wake you up - but that's the only downside I can think of.

The staff are delightful - pretty much all young men - happy smiling faces and always willing to do anything to make your visit pleasant. It's a gay friendly hotel although not everyone staying there is but if that makes you uncomfortable then you'll miss out on a great oasis of comfort and calm in Siem Reap.

  • Stayed July 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Nanchang_Nel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Level 6 Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 29 July 2014

The hotel is perfect location but a 5 minute walk to the Old Market, Pub Street & Night Market Areas. You are greeted with rambutan a refreshing drink. The pool is lovely. The room is quite spacious and the bathroom comes with a rain shower as the balcony has a bathtub and lounge chairs. It's all a very beautiful and tranquil space. All of the food here is also quite good. This is a wonderful boutique hotel which has everything you need for your stay. The staff is also quite lovely. I highly recommend.

  • Stayed June 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank lllgc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 6 Contributor
144 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 29 July 2014

I did some fact finding and found out it is managed by the same people who manages Rambutan Resort in Phnom Penh. So I thought, give it a try. We made our booking via online for both resorts hence enjoyed some discount. Yeay! The GBR is slightly more expensive than the Rambutan Resort in Phnom Penh however GBR is slightly older resort. We reached the Golden Banana Resort in the evening so we decided to check-in and freshen up as we were quite excited to explore Siam Reap.

Registration seemed easy as we have given most information when we booked earlier. Similar to Rambutan Resort, the staff takes time to explain on the hotel where about, hotel policies, the surrounding tourist attractions areas and provided us with a map. The resort can arrange a tuk tuk or taxi, should you need one. We did use the tuk tuk / taxi service here as we came by a private taxi from Phnom Penh who will be our dedicated transporter in Siam Reap.

We got a room on level 2, called Sandlewood. The stairs to go up to the room seemed scary to me, it’s not very wide so you need to watch out when you climb up. On the day we arrive, it has rained earlier so the steps are slippery as it was wet. The room was clean and spacious. The room could have been more spacious if it is not for the slightly odd room shape. It has open a closet, bath with rain shower, a 21” TV, air conditioner, mini bar, jug kettle, coffee & tea amenity, 2 bottles of drinking water (refilled everyday) and FREE wifi throughout resort. The bed was very comfortable and comes with soft & hard pillow. We have a nice balcony facing the swimming pool which has an outdoor bathtub.

We had some problem with the air-conditioner so we informed the staff. They came very quickly and tried to sort it out but apparently it was not sorted out. We have problem with the AC whereby it is not cold at all and kept switching off approximately every 2 hours. The whole night we kept waking up to switch ON the AC! Grrr!

The room comes with complimentary breakfast at the pool side. If you want, you can have it in your room but you need to make prior arrangement. The breakfast is not buffet style but set menu which comes with juice, coffee / tea, dessert and your choice of main breakfast menu. It is priced at USD5 per person.

On the next morning, we left the hotel very early at around 4.15am as we were going to Angkor Wat for the sunrise view. We informed the resort on the night before so they prepared light breakfast for us which were few baguettes, butter & jam and fresh fruits. The following days, we had breakfast at the resort. The concept is pretty similar with Rambutan Resort but over here, you need to ask for everything. They only serve you with coffee/tea and your main choice of breakfast. You need to ask for the juice, yogurt, fruits, etc. Seems weird to me. Why don’t they practice as how they practice in Rambutan?

On the second day, the room AC was still having the same problem despite being told by the reception staff that the problem has been fixed. After a while, I couldn’t take the heat anymore especially after doing our 1st round of Angkor temples hopping. We informed the staff again and they came to check on it. The manager (sorry, I can’t recall his name) but was a nice guy. After checking, he said it is sorted out as managed to reset the AC. After about 30minutes, the same problem occurred; AC switched off on its own! I explained to him again on what has happened since yesterday with the AC and he immediately rang someone from the air-cond company to come over to check the AC. The technician came pretty fast to check on the AC but by then, I was really tired and frustrated. Here we are after a whole day doing temple hopping and now we are having some AC problem for couple of hours when we are supposed to relaxing! I requested him to get us another room. He immediately checked and offered us a room at the other building which has a functional AC but doesn’t have a pool view. I had no choice. We packed our stuffs and went to another room. The staff was helpful in taking our luggage. I was hoping I wouldn’t fall down on the stairs while moving to the new room.

The new room is called Butterfly Pee. Everything is same except there is no view. When you are at the balcony, you will be facing the wall of the other building. On the right there are some local houses I think. On the left is another wall. I am more than happy to get this room as everything is functional but I was just wondering, is this what happens when you have advance booking, especially booking more than one hotel one the same chain?

The location of GBR is very good. It is few minutes’ walk to the Hard Rock Angkor (café & shop) which was just opened in mid-June! We were so excited to visit Hard Rock, more on that in my next post. Back to this resort, it is about 5 minutes’ walk to the old market, Pub Street and the night market. In terms of the resort location, it is very convenient spot. You can walk around for food and perhaps some drinks. Also shopping for souvenirs and local goods are very convenient. The Siam Reap road traffic is less chaotic than Phnom Penh.

Oh yea, there is another hotel with similar name right next to this one. When we reached the hotel, one of the staff checked with us on the exact hotel name before ushering us to the reception, which was a good thing. We were actually at the wrong hotel. Changing the name will be a good idea for everyone. And, another thing, what do they mean by “Strict child policy”? Don’t get me wrong, one of the reasons why I booked the hotel as it ‘seemed’ like an adult hotel hence no kids around but obviously I was wrong. I find it a bit too noisy.

So did I enjoy my stay at Golden Banana Resort? Actually I did. The bed and pillows are comfortable and its clean. It is located on the good area for us to explore the town, especially in the evening. I was unhappy with the whole problem with the AC and with the fact that they fully booked hence getting another room was a challenge. The staffs are generally pleasant.

For more photos, visit my blog: http://brownboyspeaks.wordpress.com/2014/07/29/golden-banana-boutique-resort-siam-reap-cambodia/

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank Cammal K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2014

When we were looking for a place to stay in Siem Reap for 3 days, we wanted a pool, good breakfast, and a location close—but not too close—to Pub Street. We were very pleased with the Golden Banana. Highlights: Stone tub on the porch, hanging out by the pool, passionfruit mojitos, delicious breakfast. Overall: totally lovely.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
middle east
Level 5 Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 26 July 2014

There is nothing to fault here:
A friendly welcome on arrival
Well designed pool area
A great little bar for drinks in the evening
Tasty local food at the restaurant
Amazing breakfasts
Spacious rooms with all the luxuries required. Our room plus many others come with a spacious balcony with a bath tub, sun beds and a shower.
Attention to detail with staff who are willing to take the time to get to know their guests, nothing is too much for them, they are great.
Location is within easy reach of central Siem Reap.

Room Tip: Opt for the balcony room with the bath tub.
See more room tips
  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank ThomasPolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rambutan Resort - Siem Reap

Property: Rambutan Resort - Siem Reap
Address: Wat Damnak, Krom 10 | Rambutan Lane, Siem Reap, Cambodia (Formerly Golden Banana Boutique Resort)
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Siem Reap
#12 Romantic Hotel in Siem Reap
#14 Business Hotel in Siem Reap
#35 Family Hotel in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Rambutan Resort - Siem Reap 3.5*
Number of rooms: 16
Official Description (provided by the hotel):
The Rambutan Resort - Siem Reap (formerly known as Golden Banana Boutique Resort) is located in a quiet pedestrian alley only 5 minutes walk from the old market and Siem Reap city center. It consists of Khmer style Villas and Deluxe Suite Rooms build around a salt water pool with waterfall settled in a lush tropical garden. Each room comes with an alfresco stone outdoor bathtub located on your own private balcony or terrace. The Resort is designed in a modern Asian style and consists all luxuries that you expect from a Boutique Design Resort. On top of all this we have: a pool-bar with unique selection of signature cocktails and new world wines, a restaurant with well trained cooking team that serves your preferred selection of Local and Western dishes, a fully functional Front Desk who can help you organize al your tours and travels and there are Spa treatments available on request! ... more   less 
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Also Known As:
Golden Banana Boutique Hotel Siem Reap
The Golden Banana Hotel

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