For what it's worth, my stay at Thunborey was good. Staff were helpful and personable, and having breakfast at the rooftop was a nice bonus to the overall experience. And for someone who is particular about cleanliness, I found the rooms satisfactorily clean.
Wifi can be a bit of a problem though. We had to resort to leaving the room door ajar to get wifi connection.
Now, the real problem I had with Thunborey was after my trip. A few days after I returned back to my home country, I received a call via Tango, a Internet voice call app for mobile phones, from an unrecognised mobile number (with a Cambodian country code) around 1 in the morning.
Whoever was calling me claimed to be the receptionist from Thunborey and asked me the most random questions like 'where are you?', 'what are you doing?' and 'you're back in your country now?'. I was too tired to bother and hung up after telling the person off that it's unprofessional to call me like this if he was really working at Thunborey.
Yesterday, I received yet another call from the same number via Tango again. I was at work and my phone was on silent so the call was missed.
My point is if it was really one of the staff at Thunborey who acted in such a unprofessional manner, it is a total abuse of the personal information that I provided while making the reservation for my stay there. I never gave the number I used in my home country to anyone while I was in Siem Reap - I only provided my number while making my reservation via the Thunborey website, so I'm sure it must've been someone from the hotel. Though the calls were not much of a nuisance, I shudder to think what else has been done with my and other hotel patrons' personal and PRIVATE information.
To be fair, my stay at the hotel was good. But beware that your private information might be abused by the staff!!
- Official Description (provided by the hotel):
- The unique hotel in Siem Reap, the city of Angkor Wat, one of seven wonders in the world is standing in the middle of the city. Our main building has ceiling, slender columns and built in Khmer wood art decoration. Enjoy the facilities and Cambodian traditional hospitality at Thunborey Hotel. Located in the Old Market area. ... more less
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