Stayed here for a week for a conference. Conference attendees were from poor areas and worked in children's education centres. I was with a team of six Australians who were there to help them. The staff at this hotel treated us almost like we were unwelcome guests. There was no respect shown and customer service was minimal. They ran out of coffee, milk and sugar at every break. One litre of milk was apparently supposed to cater for 100 cups of coffee. The conference area was not cleaned during our time there. The manager of Dara Reang Sey hotel in PP had arranged a discount for us but this was not honoured. The food in the dining room was ok but not really up to standard and by the third day was becoming less plentiful. Anyone who didn't come in at the beginning of the lunch hour had to gather plates of food from other tables or go hungry. The hotel was hot with no aircon in hallways. Aircon in the rooms was turned off when you left the room. The shower curtain in the bathroom was moldy and very offputting. The bar fridge didn't work properly. I wouldn't bother staying here again and our next conference is likely to be in a different city. The reception area was so hot it was impossible to sit there in comfort or to use the internet computer.
- Official Description (provided by the hotel):
- Welcome to DARA REANG SEY ANGKOR HOTEL, which is a sanctuary for tourist and corporate guests who expect excellent hospitality and friendly service, So whether you are on business or pleasure, that is a luxurious haven, elegantly furnished to provide you with a comfortable stay and enjoys the facilities and traditional Cambodian hospitality. Experience ultimate luxury an bask in the splendor of elegance at DARA REANG SEY ANGKOR HOTEL, the perfect base to explore the legendary Angkor temples and undiscovered treasures in Cambodia. ... more less
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