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“Well intentioned but sub-par service.”

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Jasmine Family Hostel
Ranked #176 of 300 Speciality Lodging in Siem Reap
Reviewed 26 July 2014

I stayed here for one night only, as the service here seemed heartfelt, but really inconvenienced me. I was left waiting at the airport for over 30 minutes when my online booking didn't show up in their system and, upon arriving and calling the hostel, the driver struggled to find me at the correct terminal. The next morning my breakfast order was somehow lost, leaving me scrambling to make a tour of Angkor Wat on time. Packed my bags and headed for a different hostel. Hope this one fixes whatever issues caused these problems, as they seemed like really nice people.

Room Tip: Get a room closer to the ground floor, as there is no wifi above the ground floor.
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  • Stayed: July 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
2  Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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90 - 96 of 208 reviews

Reviewed 19 July 2014 via mobile

We thoroughly enjoyed our stay from start to finish at the Jasmine family hostel. The staff are very friendly and accommodating. The pool is wonderful and refreshing, a very nice size also. Our room was fantastic, very spacious, nicely decorated and extremely clean. The location is rather set back from the main part of siem reap (pub street/night market) but there are lots of tuk tuk drivers around and it only costs $2 to get into the main part. For us it was the perfect location as we could enjoy the nightlife and then return home to a good night sleep ready to see the temples in the morning. There is also lots of opportunities to meet other travellers around the pool area.
I would recommend this place and I would definitely stay here again!

Stayed: July 2014
1  Thank emmat90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

Stayed here with our family and really enjoyed the friendly atmosphere. The rooms were clean, bright and airy. Staff were very helpful and a nice breakfast to start the day. Added bonus was the pool which is not huge but very welcome at the end of a day exploring the various temples.

  • Stayed: October 2013, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014 via mobile

I loved my time here. Always someone to chat to around the pool. My room was immaculate and cool soft bed and I found the staff lots of fun. Actually I have stayed 5 star in Siem Reap but I prefer the friendly laid back staff and travellers at Jasmine. Thanks for a fun holiday and see you soon.

Stayed: February 2014, travelled with friends
1  Thank Fairkatie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

This place is ok. Down a dark and seedy alley.
The pool is great the breakfast good.
The rooms were average with stains on the mattresses and no toilet paper in some rooms.
The dorm beds are up the tiniest, wobbliest metal stair case which is hard and unsafe to climb.
The light bulb had been taken out of the room and the receptionist blamed it on the past guest.
Bit of a strange place and not worth the money.

Stayed: June 2014, travelled solo
Thank erlusby1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

The hotel was excellent. They met me at the airport for a free pick up. I stayed in a single room with AC. Had table and chairs ouside my room and in the shade overlooking the pool. Very clean and great breakfast. Very nice family run place. Helpful with onward travel bookings and info

  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Thank r0d0z2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

Unusual in its venue, this hostel has a nice small garden with a great pool in the middle of it.
Apart from the great community area, the hostel offers hot shower, western WC, enough place to pack your stuff. Rooms are clean, but the bed sheets tend to be a bit old and overused; have A/C, fan, TV, mosquito screen. They have good wifi. At the reception desk they can arrange bus tickets etc.
No safe in rooms; there is a not quite available "safety deposit" at the reception.
This hostel is an oasis which can delight any tired travelers after visiting the Angkor area temples (there are a lot of them).

Room Tip: Try to book a room on the upper floors as the ground floor tends to be noisy because of the communit...
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  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ehegedus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jasmine Family Hostel

Address: 6 Salakanseng | Svaydangum Commune, Siem Reap 855, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #176 of 300 Speciality Lodging in Siem Reap
Price Range: £10 - £13 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jasmine Family Hostel 3*
Number of rooms: 20
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