We spent 6 nights at the Frangipani Villa Hotel and enjoyed our stay. For our dollar, we liked it better than some of the more expensive hotels we visited in Phnom Penh and would stay there again.
We tried two rooms: both were very clean, bug-free, and gecko-free (not that we mind geckos). The "standard" room was adequate, but dark. Note that the bathtub in standard rooms has a large window between it and the bed, which means the room is only suitable for couples. The pool view room was much brighter and more spacious: we got the back corner on the floor above the lobby, so bathroom was bright too (and didn't have a window into the bedroom). Though simply furnished, the pool view room felt more luxurious and we'd definitely recommend paying more for it.
The overall decor is minimalist and relatively modern: exposed concrete, white walls. Appeals to us, but not everybody. Huge lobby, and the pool area is very pretty and comfortable, if small. Not sure why reviewers would complain that the pool is salty? Usually most people prefer salt water to chlorine! We swam every day after sweating in the afternoon heat... so relaxing. The front facade is well-designed and stylish, pretty at night, but nobody seemed to hang out there (despite having a separate bar and cafe tables).
The breakfast (included for us) was thoroughly mediocre: bad coffee, okay eggs, good fruit selection, everything else pretty unmemorable (especially compared to good breakfasts included at Phnom Penh hotels). Nobody was ever seen eating lunch or dinner at the hotel, so I don't imagine the food is especially wonderful. The restaurant's "local culture night" was packed, involving dancing and music and costumes and some kind of special menu... not our scene so we skipped it, but maybe you'll love it.
The location really appealed to us: it was far enough away from Pub Street to feel like a real neighborhood. I got a great $2 haircut next door and befriended the shopkeeper across the street. Viroth's Restaurant, our favorite in town, is 100 meters away. We walked 15 minutes to the touristy center as needed or just paid $1 for a tuk-tuk when feeling lazy.
Loved talking to the staff and felt like we were good friends by the end of our stay. Their English language skills are among the best in Cambodia, and I cannot overstate how friendly and warm they are.
However, some aspects of the service and experience were lacking. The pool always ran out of towels, but you just had to ask the staff. None of the showers by the pool actually produce water for showering, which is odd. It was never clear if we'd be receiving our "2 free garments of laundry per day", but we ultimately did, despite booking through 3rd party websites... I just asked nicely and charmed them into agreeing, so clarify this ahead of time if you care. 24-hour turnaround wasn't always reliable, so don't wash all your clothes at once. Free bikes were never available for hire, so we had to rent across the street for $1/day. My wife tried a pedicure and it was well below her expectations, so don't rely on the spa here... instead, try the identically-named but independently run Frangipani Spa across the river (just a coincidence it has the same name).
That said, overall we enjoyed the hotel, and would recommend it. It was our favorite all-around hotel choice in Cambodia (we stayed for 3 weeks), especially the pool-view rooms.
Side note: The Frangipani Villa Hotel II, in case you're confused, is right next door to this hotel. It is newer and its guests can use the pool at this hotel... not sure why they don't just operate and market the whole complex as a single hotel.
- Official Description (provided by the hotel):
- Frangipani Villa Hotels consist of three boutique hotels providing nice and comfortable accommodations. The accommodations consist of Frangipani Villa-60's and Frangipani Villa-90 in Phnom Penh and Frangipani Villa Hotel in Siem Reap, the city which is full of ancient temples. The Frangipani Villa Hotel property is a more recent property designed in art deco style in combination with traditional Khmer architecture for interior and exterior design and it is a stylish boutique hotel with some contemporary touches. The hotel is located in the heart of Siem Reap, a short tuk tuk ride from the city’s popular Pscar Chas Market to Angkor Wat and providing ready access to other sites. The hotel is also 2 minutes walk from a mini-mart, coffee shop and ATM. The hotel provides a selection of suite, double and twin rooms. Comfortable seating for relaxing at any time of the day or for informal meetings is available on the roof top terrace and near swimming pool. ... more less
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- Also Known As:
- Frangipani Villa Hotel, Siem Reap Hotel Siem Reap