The facility is definitely a 3 stars, the rooms are fairly basic, the shower is opened to the toilet and to the entire bathroom, so when you take a shower, a big area of the bathroom is wet (my pet peeve). The furnishings are also basic "middle grade" in the room, same with beddings. The hotel is down a dirt room, off of one of the main roads in Siem Reap, next to an empty field. Let's just say it's not fancy surrounding, but the hotel and common areas are nicely maintained. There is really nothing much to see in terms of walking distance from the hotel, but with the free tuk tuk provided at your disposal, it's about a 15 minute tuk tuk ride to downtown Siem Reap and to most restaurants that we frequented.
As you have read with other reviews, the willingness of the hotel staffs, from front desk personnel (which doubled as bell hop, concierge and drink server) to the wait staffs in the top floor dining room, is what makes this place a "close to 5 stars". Each individual staff deserves a five star, but sometimes they are overstretched and either forgot your request or too busy to help...hence my rating. All are very friendly and willing to please. I find the locals are all very friendly as well, quicky with a smile and a wave.
By the way, we were told by our tour guide with Osmose (non profit, highly recommend it because Osmose passes all the guide fees back to the population rather than going to some big companies) not to give the local kids candy, which most visitors and the local kids have come to expect. Most of the kids can't afford to maintain their teeth, likely don't have money to brush their teeth on a regular basis, so all the sweets are rotting their teeth and Osmose sees the results of the generosity. Good intention, but bad consequences.
- Official Description (provided by the hotel):
- Siddharta Boutique Hotel located in the midway between the center of Siem Reap and the Angkor temples, in a quiet and green area, the Siddhartha hotel is warmly welcoming you in an intimate and refined setting. This brand new charming structure, twenty-eight rooms only, while simplicity and elegance meet the colonial and secular Cambodian style. ... more less
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