We visited Siem Reap in mid December and can't say enough about how wonderful our stay was at Bunwin Boutique Hotel. We travel extensively and always expect some sort of difficulty or challenge along the way, but were pleasantly surprised at every turn by the Bunwin hotel . I agree with many of the other reviews that it is the fantastic staff that really made the difference. We were greeted at the airport and upon arrival at the hotel with a cool towel and a cool drink (even at 11:30pm!), given some information about the area and then shown to our huge and comfortable room! The layout of the room was quite nice with a small sitting area, behind the bed and a long table to put all of our stuff on. The shower was lovely and had a nice spa feel to it with a rain shower head. The next day the staff arranged for a guide and a tuk tuk driver to take us around to the temples. Both were excellent! Our guide Mr. Nol was very knowledgeable about all the temples and history and recommended a great plan to see the places we wanted to see. He timed everything perfectly so we were able to see the sunset on the top of the hill. Our tuk tuk driver Mr. Sen was always smiling and had a cooler full of cold water which was was much appreciated during a long day of hiking in the sun. We hired him for a few more days to drive us to some of the temples that were further out. Both gentleman were very professional, courteous and helpful and made our touring very enjoyable. When we returned the hotel staff asked how our day was and wanted to make sure we were happy with the tour service. Everyone on the Bunwin staff was so friendly and helpful The managers would often stop and chat with us and would always take time to take care of anything we needed right away. We ate at the restaurant a few times - breakfast was tasty with several choices and dinner was also excellent with both local and western choices. We could hear the chef chopping vegetables in the kitchen so we knew everything was fresh! The hotel provides a free tuk tuk service to town whenever you want to go and gives you a phone to call them to come and get you when you are ready to come back. The hotel is off a busy road a bit away from the town, but having a free ride made it really easy to get around and we had no problem getting anywhere we needed to go, including to a popular but somewhard hard to find restaurant! Siem Reap is actually pretty small and you can actually walk pretty much anywhere you want (we did) but everyone on the staff including the managers were always willing to grab the tuk tuk keys and drive us. Now that is great service! We actually liked being a little bit away from the town as it was very peaceful. The hotel is located right in a local neighborhood with farmers living across the street and local families around which gave us some local color as well, but is a block off a busy main road. On our last night we passed a group of school children singing christmas carols at the VIetnamese school just down the road from the hotel. The most amazing part of our visit was actually on departure. Our last night the owner of the hotel threw a party for the hard working staff since it was the one night that week that they didn't have any guests before the holiday rush. The whole staff was there and they all came out to the car to say goodbye to us, wishing us good trip and to come back soon. We will never forget that warm sendoff and definitely will return.
In short, we had a wonderful time at Bunwin Boutique and would highly recommend it. We understand they are opening a sister hotel soon and if the Bunwin is any indication, it should be excellent as well. We agree that a shelf in the shower for toiletries would be great, but otherwise the care and attention that Bunwin staff shows to its guests is marvelous, and perhaps equally importantly, the attention they show to the wonderful pool, restful garden, and peaceful restaurant and bar, was much appreciated. Cambodia is a wondeful country to visit, and Bunwin made it even better.
- Official Description (provided by the hotel):
- Our architecturally designed boutique hotel is located in a quiet area, near the heart of Siem Reap and just a short drive to the International Airport and the alluring Temples of Angkor, Heritage Park. This exclusive retreat has only 2 suites and 8 deluxe, ultra modern poolside rooms, ensuring quality personal service and traditional Khmer hospitality. The rooms have been designed for stylish simplicity with all the latest technologies to allow a relaxing and rejuvenating stay. All rooms have polished concrete flooring, black and white interior tones with a delicate touch of Cambodian artwork. On your door step is our free form swimming pool and bar area, set in a lush tropical garden for you to enjoy a refreshing drink or maybe massage and other treatments. Our executive chef offers a wide selection of mouth-watering dishes through-out the day to ensure our guests complete comfort. Our dedicated team offers a full range of concierge services, complimentary air-port pick-up and transfer, downtown shuttle, free use of laptop with WIFI connection and local mobile phone. ... more less
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