This small hotel is situated down an unmade road about 8 minutes from the Old City. I did know this prior to booking but discounted it because of the good reviews. In fact I found it tiresome & uncomfortable to travel several times a day in a tuk tuk, in the heat,dust & on a bumpy road. We were even picked up from the airport in a tuk tuk (sounds exotic but 25 minutes in the heat is not)
The reception area is open-aired, (no aircon and hot) in a lovely tropical garden setting. The staff are very polite & sweet and they offer a nice drink on arrival & fruit in your room for the first day. Their English is so so & they do not offer good suggestions about where to eat and how best to see the wonderful Angkor sites – we have had this type of information all through Vietnam and Laos.
In hind sight, all we can advise is, get a car, not tuk tuk.
Initially, our room air conditioner was faulty and after a few attempts, we were offered another room with a good air conditioner – a plus for the staff. The room itself is large but awkward – the bed is in the middle of the room with a bath to the side and a separate bathroom (shower/toilet) plus phone. Why they put a phone near the toilet in this small establishment that lacks so many other features is beyond me. They need a set of drawers or some block out curtains or comfortable chairs but not a bathroom phone. I note that they planned to replace the curtains but this has not happened. This would also save on air conditioning costs.
It’s a lovely and quiet location & the pool is also gorgeous after a hot day on the temples. The bar by the pool is an added bonus.
Breakfast is okay, but not in an air conditioned area. Again the staff were very nice there and offered a smile each morning.
I was not overly impressed with this hotel because it is too out of the way. Yes, we were given a mobile phone at night so they can come and collect you after dinner but they have limited staff to do this & you are left waiting each night for another 15mins or more in the heat of the night until they find you, which is not easy as they only really understood one location to pick us up which was the ‘Blue Pumpkin’ bakery.
This hotel appeals to the younger traveller or the less fussy & independent traveller. They do not provide the service backup that we would have liked. Sometimes their information was incorrect -i.e. they advised me that I needed to wear ‘neck-wrist- ankle’ clothes to the temples and this clearly was not the case. A T-shirt & long shorts/skirt (to the knee) was just fine.
My main beef is that communication is compromised and it lacked professionalism for the rate they charged – more a US$50 hotel than the $70 we were charged.
Tip for Siem Reap:-
I would strongly suggest that you not go in March as it is extremely hot & unpleasant and this makes it difficult to visit the stone temples which only add to the radiant heat factor.
- Official Description (provided by the hotel):
- Our architecturally designed boutique hotel is located in a quiet area, near the heart of Siem Reap and just a short drive to the International Airport and the alluring Temples of Angkor, Heritage Park. This exclusive retreat has only 2 suites and 8 deluxe, ultra modern poolside rooms, ensuring quality personal service and traditional Khmer hospitality. The rooms have been designed for stylish simplicity with all the latest technologies to allow a relaxing and rejuvenating stay. All rooms have polished concrete flooring, black and white interior tones with a delicate touch of Cambodian artwork. On your door step is our free form swimming pool and bar area, set in a lush tropical garden for you to enjoy a refreshing drink or maybe massage and other treatments. Our executive chef offers a wide selection of mouth-watering dishes through-out the day to ensure our guests complete comfort. Our dedicated team offers a full range of concierge services, complimentary air-port pick-up and transfer, downtown shuttle, free use of laptop with WIFI connection and local mobile phone. ... more less
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