I booked this hotel based on the price and the pictures posted on the site where I booked my reservation. I also read some reviews which were received very warmly by most of the reviewers. This is very critical since this is my first time in Cambodia.
I made my reservation 3 months in advance. A week prior to my arrival I told them of my flight details and they replied that yes they will pick us up. But when we arrived no one met us at the airport & we had no way of calling them. After wasting an hour of waiting we decided to get a cab and paid 7usd. The front desk apologized for the inconvenience but they seem to have no clue of our arrival. The hotel was dark, quite, as if we are the only guests there. But they greeted us will courtesy, served welcome drinks and cold towel which brought some relief. Don’t expect a grand lobby coz none exist. I like the room because its very spacious, clean, furnished with wood. Bathroom is clean, bed is awesome and pillows are just right. To our dismay wifi hardly works in our room.
The next day, I expected a buffet breakfast but the dining area were empty so they have a plated breakfast with baskets of bread. I love the Asian breakfast with fried rice. I’ve tried the American breakfast too and they even switched my potato with fried rice. No one mentioned or update me with the airport shuttle mishap last night so I just let it pass. We went to the Angkor Wat that day which should not be missed.
The next day we decided to borrow their bike since it’s on the reservation that we can borrow them for free. Enroute to Ton Le Sap lake one of the bike broke down coz it had issues with the tire. Luckily one of the Cambodian residents offered to call the hotel since we demanded that they picked us up from where we are but they called us back telling us to hire a tuk-tuk & they will cover the charge. When we arrived at the hotel we were very tired. No apologies given, no explaination whatsoever so we rested instead. Have they checked their bikes and maintained them well we could have not wasted that day.
Since check out is fast approaching I asked if it’s possible to check out late. They said we will be billed for 37usd but since they owe us 7usd for the failed airport pick up they said I will be billed 30usd which I decline. I asked if I can check out at 1pm with no extra charged and the front desk agent agreed which is always a standard in all other hotels especially if they are not fully booked. I was surprised that they refused to give me my 7usd since I checked out late. I did not argued since communication barrier is an issue here.
Overall I was not happy with the hotel. I agree that the price of their menu is expensive if not outrageous. The pool looks very enticing but my eyes can’t seem to stand the heavy chlorination. Wifi issue must be addressed and if this is a big issue for you then don’t stay here. Location of the hotel is close to the airport-not close to Angkor wat which was my first impression and some drivers can’t seem to locate this place. I recommend that you stay near the night market or angkor to save your time and money.
- Official Description (provided by the hotel):
- A paradise on earth with tranquility and charm, at the gateway to Angkor World Heritage Park, our boutique hotel is a great place to rejuvenate after a day exploring the temples. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Ctrip TA, Agoda, Southall Travel, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly and Cancelon so you can book your La Tradition D'Angkor Boutique Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- La Tradition d`Angkor Boutique Hotel Siem Reap