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“Great service great atmosphere great facilities” 5 of 5 bubbles
Review of Sokhalay Angkor Villa Resort

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Sokhalay Angkor Villa Resort
Certificate of Excellence
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great service great atmosphere great facilities”
5 of 5 bubbles Reviewed 12 November 2013

At first we were hesitant to stay here because it seemed a bit out of town. It was not a problem in the slightest. Tuk tuks were cheap and readily available. The facilities were awesome, 2 pools, nice restaurant, gym, sauna, day spa to name a few. It is on 5 hectares of amazingly landscaped property. The breakfast was delicious! !! But the best part of all were the staff! They are so friendly and such great english. They make you feel like v.i.p. thanks sokhalay. We will be back with our families in 2014 :)

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank shonae25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bunieng, Resident Manager at Sokhalay Angkor Villa Resort, responded to this review, 22 November 2013
Dear Shonae,

Greeting from Sokhalay Angkor Villa Resort !

On behalf of management and staff of entire team of Sokhalay Angkor appreciated your valued comment to our valued property and wonderful staff. We were happy when we see our customers happy and we also keep improving our services and upgrading our facilities by keeping them fresh all the times.

We have a great honor to welcome you back home again soon in 2014.

Have a great day.

With my best personal regards,

Bun ien, KOU
Resident Manager
Sokhalay Angkor Villa Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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347 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Uppsala, Sweden
Level Contributor
140 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 12 November 2013

Stayed at a pool villa. Very nice and the room where so big. We had booked two rooms for us (two adults two kids) but we could have made it with just one, without an extra bed.

Everything was okay. The pool is probably the biggest in town and the kids loved it. I could have been a little bit deeper. The deepest is 1,30 m and that's just a small part of the pool. The rest is just between 50-80 cm. For a family with kids that swims perfectly its kind of shallow.

The food was very nice. But it is a bit expensive. You can get the same food (even more tasty) down town for half the price. But this is always the case at 5 star hotels - expensive restaurants but not equally tasty. Why is that? Expensive food should be extra tasty...

The overall experience was very nice though. But why is the beds in Asia so hard? I would have given the hotel an "excellent" review if the beds where softer. Had a bad back getting up in the morning due to the hard bed.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Backmansinhanoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bunieng, Resident Manager at Sokhalay Angkor Villa Resort, responded to this review, 21 November 2013
Dear Backmansinhanoi,

Greetings from Sokhalay Angkor Villa Resort !

We valued your feedback from all our valued clients. I really appreciated toward your honest feedback from villas point of view as well as the pool area.

Our chef is on reviewing and upgrade our menu in order to provide more selection for our in-house guests with Western, Asian, and our local disk as well. I believed on your next trip you will be experience those disk with a very tasty.

We love to assist our clients with an extra pad on the bed as per some clients requested and our housekeeping team are ready to serve you within 24 hours.

We love to welcome you back home gain soon so that we will have chance to serve you better.

Have a nice day.

With my best personal regards,

Bun-ieng, KOU
Resident Manager
Sokhalay Angkor Villa Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 11 November 2013

I would definitely recommend this hotel to stay to my friends ...very accommodating and friendly staff, easy to approach the managers.. Peaceful location ..very affordable rooms, clean and nice interior

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Teehn2x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bunieng, Resident Manager at Sokhalay Angkor Villa Resort, responded to this review, 21 November 2013
Dear Teehn,

Greeting from Sokhalay Angkor Villa Resort !

We appreciated your complement toward our Resort. Our entire team is very happy to receive this feedback from you.

We, management and staff wish to invite you to return home again soon.

Have a wonderful day.

With my best personal regards,

Bun-ieng, KOU
Resident Manager
Sokhalay Angkor Villa Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 November 2013

Sokhalay Angkor Villa Resort is one of those very rarest of instances when the real place actually exceeds the expectations set by images and description on the resort's website. The buildings really are impressively constructed wooden villas in Khmer style; the grounds are lovely, lush, and provide deep shade from the intense Cambodian sun; the pool is crystal clear, warm, and slightly salty. The rooms really are that large, with wood floors, handsome furniture, and modern fixtures. Our poolside double villa had a king size bed, a comfortable and nap-able L-shaped sofa, a desk, wardrobe, coffee table and TV stand with lots of room left over for our baby to crawl around and play.

We came to pick Sokhalay Villa out of the literally hundreds of hotel options in Siem Reap through a very specific set of criteria. We wanted to relax and enjoy our time in the hotel as much as we wanted to explore the temples of Angkor and markets in Siem Reap. At another stage of life, the resort's distance from town might have been a bigger disadvantage, but with baby in tow and nap time to schedule, we would have had limited opportunities to take in the night life and markets. Our half day expeditions into the temple areas (between naps) was easily and affordably managed with cars and drivers provided by the hotel. And our time at the hotel was extremely pleasant - the capable young staff went far beyond the necessary to make our stay with the infant as pleasant as possible.

The main restaurant is a beautifully built Khmer style wooden pavilion, open on all sides and surrounded by a carp and lotus-filled moat. Eating there was always a joy simply for the setting. I
never tired of studying the post and beam construction or the intricate carved crossbeams. The breakfast was plentiful and delicious, though options for those unaccustomed to Southeast Asian breakfast items such as noodles and rice porridge might find the choices a bit limited. Dinner at the hotel was very good, especially the western options. The menu would benefit from more Khmer selections, but all the meals were flavourful and well presented. The service was always gracious, friendly, and attentive.

The resort only opened in the last two years, and the general manager informed us that several more of the resort facilities should open in the near future: a children's play room, an air conditioned section of the main dining rooms, a Chinese restaurant and a French restaurant all to open in the near future. Do be aware that there is also a traditional Sokhalay Angkor Hotel and a smaller Sokhalay Angkor Inn all on the same compound. These new facilities will mostly be located at the hotel building, which about is a less than 5 min walk from the far end of the compound.

The place is not without its faults. Ants found any scrap of food left out overnight. There were a few pea-sized jumping spiders on the curtains as well.

But if these minor issues don't turn you away, and you don't mind being a 12 min tuk-tuk ride away from the bustle and hustle of the Old Market, we'd strongly recommend giving Sokhalay Angkor Villas a look.

Room Tip: The pool side villas are worth the couple extra dollars for the light and view.
See more room tips
  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ryan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bunieng, Resident Manager at Sokhalay Angkor Villa Resort, responded to this review, 12 November 2013
Dear Ryan B,

Greetings from Sokhalay Angkor Villa Resort !

It’s fantastic to receive your comment from every aspect, on behalf of management and staff I really grateful for your valued time invested in our Resort recently with your wife and a very lovely baby.

We appreciated your complement as there is only one Resort in town and reveal of our Khmer Cultural Villas & Resort. We are taking your constructive feedback all the point especially on the ants and also the spider issued as well. We have been reinforcing our room’s attendant by bringing up to their concern.

Thank you very much for sharing this to us so that we will ensure the same issued will be not repeated.

We wish you a very lovely day and look forward to welcome your lovely family back home again soon.

With my personal regards,

Bun-ieng, KOU
Resident Manager
Sokhalay Angkor Villa Resort.
Report response as inappropriate
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Tokyo, Japan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 November 2013

Absolutely FANTASTIC Hotel. SUPERB in every respect. One of the best resorts we ever stayed in Asia. Reminds us of Hawaii resort.
An extremely warm welcome on arrival. We checked in early in the morning though! SPACIOUS ROOM with the terrace which is just direct to the swimming pool.
After coming back from The Sun Rise Tour, we spent all day in the pool . It was just lovely and comfortable! In the daytime in Siem Reap, do stay in the pool! Walking under the sun? This isn’t a good choice. Pool must be the final destination.
Morning buffet was just fabulous and delicious. ALL FREE! Too many to choose from, so take your time!
The concierge service was fantastic and helpful. Mr. Chun took a great care in our selection of the cheaper ticket to Thailand. We really appreciate his assistance.
It was an unforgettable stay with mty Daddy!
The only complaint, though, is that the hot water in the bath tub was “really hot”. Does anybody know how to handle this?

Room Tip: Pool View is the best coice!
See more room tips
  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Takaharu F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bunieng, Manager at Sokhalay Angkor Villa Resort, responded to this review, 10 November 2013
Dear Takaharu F,

Warmest greeting from Sokhalay Angkor Villa Resort

Really our great pleasure to read your comment which we appreciated your time invested in writing this review to express how is your recently stay with us.
We have been sharing this to our team and the outstanding staff who assist you on the ticket purchasing. We encourage everyone do the same Mr Chhun the way of how handling with our valued clients and he was so happy to see this review mentioning his name. He would like to send his best regard to you and he expects to welcome you back again soon.

The hot water case, even we stick the signage on the bathtub, however we encourage our room attendant always turn the cold signage standing by rather than the hot signage. Sometime even hot signage standby and when the first turn on it still in cold water but immediate a few second there will be hot water along with the water tube.

We look forward to welcome you back home again soon.

Have a great day.

With our best regards,

Bun-ieng, KOU
Resident Manager
Sokhalay Angkor Villa Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Koloa, Hawaii
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 2 November 2013

We stayed at this hotel for only 2 nights in Siem Reap. The staff was super professional and courteous. The breakfast buffet was really good also. The pool was awesome, and totally empty! We ate at the restaurant for dinner one night and had room service the other night. Nothing delicious but it was pretty good.

The concierge was able to arrange for us whatever we needed: bikes to ride to Angkor Wat, a tuk tuk to take us back there the next morning for sunrise, and an English-speaking tour guide and driver to take us around to other Angkor sites.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SuperDrDavey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sotivear p, Manager at Sokhalay Angkor Villa Resort, responded to this review, 4 November 2013
Dear SuperDrDavey,.

With our great pleasure to read your constructive feedback which we really appreciated your comments.
Many thank for a big complement toward our associates on supper professional plus the tour arrangement to heritage site during your stay recently which we really grateful and plenty of motivation toward our wonderful talent team.

In additional, we are on preparing new menu engineering to upgrade some particular point such rooms service as well as the buffet breakfast and provide better choice for our resident, clients and business partners.

We sincere appreciation your comment which go along with our planning to have the live band at our outside pool at the villas poolside. We had tested our live band team last night and it looks a bit crowded. On your next trip our live band will keep entertaining you through the evening.

We look forward to welcoming you back home again soon as well as your recommended friends.
Please have a very pleasant day.

With my best personal regards,

Bun-ieng, KOU
Resident Manager
Sokhalay Angkor Villa Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 30 October 2013 via mobile

This is one of those special places to stay.
One thing I will guarantee is that if you stay there once, you will return.
It's Magical.
The Khmer reputation is surpassed here.
If attitude determines altitude then, this resort will be flying high for a long time!
There is a traditional taste in the air. Your senses are alive with the smells and tastes.
The hospitality is second to none. Rooms are of a excellent standard. Exceptionally clean and decorated tastefully.
Although, the resort is close to the centre you do not suffer from any noise disturbances.
Overall it's just a pleasant place to be!

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cheekyjohn13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sokhalay Angkor Villa Resort

Property: Sokhalay Angkor Villa Resort
Address: National Road No. 6, Siem Reap, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #43 of 248 Speciality Lodging in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Sokhalay Angkor Villa Resort 4.5*
Number of rooms: 151
Official Description (provided by the hotel):
Sokhalay Angkor Villa Resort offers an ultimate relaxation and rejuvenation experience. With its key location, guests can conveniently access to the city's must-see destinations. Siem Reap Airport, the Pub Street and the famous UNESCO site Angkor Wat can be reached within short drive. At Sokhalay Angkor Villa Resort, all rooms are beautifully furnished and equipped with standard amenities. Experience the resort's spa and fitness center where guests are able to relax and enjoy the landscape of tropical atmosphere. To ensure that guests are having a pleasant time during the stay, the resort also offers recreational facilities such as swimming pool, library, including day trip. Guests can opt for other leisure activities such as jogging. Offering comfortable stay with top-class facilities, Sokhalay Angkor Villa Resort is a perfect venue to spend the unforgettable stay in Siem Reap. ... more   less 
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Also Known As:
Sokhalay Angkor Resort And Spa
Sokhalay Angkor Hotel Siem Reap

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