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“5 days on the Privilege floor a the Borei Angkor”

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The Privilege Floor by BOREI ANGKOR
Ranked #13 of 343 Hotels in Siem Reap
Certificate of Excellence
Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“5 days on the Privilege floor a the Borei Angkor”
Reviewed 7 January 2012

We have just returned from a trip through Vietnam and Cambodia. The highlight of the 2 week tour encompassing 5 flights with a 7 and 11 year old was 5 days at the Borei Angkor on the privilege floor. From the moment we arrived i must say Mr Alex and his team the the friendliest and most helpful team ive known.

Siem Reap was definately the highlight of our holiday but the Privilege floor team at the Borei Angkor really capped a memorale time after a lot of time travelling.

Special thanks to Mr Alex, Jacky, Chenda, Sokmen, Soeum Say.

Room Tip: Pay a little more and get use of the privilege floor, the cost of the room rate will easily be had b...
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  • Stayed January 2012, travelled with family
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5 Thank HKBaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 6 January 2012

This will be extensive as it is truly the most memorable visit to any hotel we have had in Asia/USA/Europe/Canada/Russia, and I have to share it!
I read recently "there's a magic about Cambodia that casts a spell on many who visit this kingdom" - it certainly is true about any stay you will have in this hotel.....this is the most magical hotel, with unbelievable staff.
We planned a journey to Thailand, Cambodia and Dubai, and agreed to spend 3 nights in Cambodia - what a bad mistake!! Cambodia, plus this Hotel made us realise we should have spent much longer here. I am very selective when choosing hotels as I'm generally travelling for the majority of the year due to business commitments I would say this is the 1st time that I have stayed in a hotel which is perfect in every way.
We booked one of the rooms which included executive lounge access, plus Airport transfers. When we arrived we were greeted at the Airport with the smiling face of Jacky (who would prove to be the most invaluable of Hosts) and our driver Mr Prang, we were offered lovely cold towels and bottled water. On arrival at the hotel we were greeted with more smiles from staff and presented with a Jasmin garland. As we checked in we were giving a refreshing drink and a local delicacy to taste. We already felt like royalty. We were then taken to our room! The room included a wonderful terrace with a beautiful, swing bed - which was great to use while sipping wine while enjoying the sunset. It was a massive room with a huge comfortable bed decorated with fresh lotus flowers and an enormous bathroom again with fresh lotus flowers ,a beautiful welcoming note from the General Manager Mr Hang, together with a bottle of Champagne and a magnificent arrangement of fruit. Every night we'd be left fresh fruit and treats in our fridge, and one evening a lovely complimentary bottle of wine. The mini bar? did I mention this is free and daily re-stocked!!. When you arrive home after a day at the Temples you find your bath has been filled for you, with fresh lotus petals its absolutely breathtaking.
The package includes the following unbelievable complimentary perks: 1. Spa Treatment which was amazing. 2. Picnic - this was really the stuff of romance, the staff haven taken careful note of dietary requirements. 3. Dinner for two - again absolutely perfect - the chef is amazing, and how often does a chef come over and ask if everything is fine, and actually sounds like he means it? 4. Permanent driver on call Mr Prang was fantastic, ever so patient when we decided we would explore Pub Street and he would wait as long as we wanted. 5. Tour Guide - again Mr Sambock was the perfect guide. 6. Complimentary pre dinner drinks, and wow do these boys know how to make cocktails - never mind the Singapore Sling - the Cambodia Sling is the thing to have. What makes this place very special is the staff, how many places do you visit when a smiling girl greets you in the morning to ask if you have slept well? The staff remembr exactly how you like your eggs each morning, and everyone calls you by name?Our sincere thanks go to Jacky our personal Host, who was the perfect coordinator and provided suggestions for timings to Spa treatments to organising the temple visits, and the multitude of other things he organised, always with this most exceptional smiling face. Yes I would encourage anyone to stay here and meet the charming Chandra and his colleagues in the bar, the wonderful Heat Srong, who as Director of Food & Beverage ensures that the most amazing food is available. The wonderful staff who look after your room, the patient driver Mr Prang either waiting for us outside bars or handing out bottles of much appreciated water and cold towels at the temples, and of course Jacky - these are all very special people, who ensure you have a wonderful time. It is truly the most amazing experience we have had.
The touching parting gift of 2 beautiful silk scarfs which we will treasure.

Regrets/negatives: only one - that our flight was not cancelled on Xmas Eve and we could have stayed longer. It is the only time I have had tears running down my face as the plane took off, as I truly did not want to leave both Cambodia and this Hotel.
If you want to feel special, enjoy a wonderful place, meet fantastic people such as Mr Hang, Mr Hy, Mr Khoun, Mr Ry & Mr Srong who unlike other Management in Hotels actually take the time to meet you then this is definitely the place to go.
I cannot rate this Hotel highly enough - my only regret will be if after this review there is no vacancies when I return. You could stay at one of the International Chain Hotels - but having experienced this level of hospitality at this Khmer run hotel I would sincerely wonder why anyone would? It would be unfair of me to compare as clearly I have no knowledge of any other, however I can say you will have the most wonderful unique experience here.
Final note of sincere thanks to Jacky for arranging the very special private visit we made on Xmas Eve - thank you it meant so much to us.
My apologies to all the people who's name I did not manage to get a note of - and thank you to all.
PS Apart from the obvious Temples which are amazing, spend some time at night at the Night Market and meet more incredible people, finally join in the fun at Pub Street.

  • Stayed December 2011, travelled as a couple
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Helpful?
13 Thank travelprincess27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Privilege Floor by BOREI ANGKOR

Property: The Privilege Floor by BOREI ANGKOR
Address: National Road 6, Banteay Chas | 4th Floor, Borei Angkor Resort & Spa, Siem Reap 17259, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 343 Hotels in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:5 star — The Privilege Floor by BOREI ANGKOR 5*
Number of rooms: 19
Official Description (provided by the hotel):
The Privilege Floor by BOREI ANGKOR can be found at the 5-star Borei Angkor Resort & Spa up on the top floors. The resort is not far from Siem Reap International Airport, just 15 minutes drive in vehicle and you’re there. The décor of The Privilege Floor by BOREI ANGKOR represents the rich and highly unique culture of Cambodia, which permeates the entire atmosphere of the property. Guests can also take a 15-minute drive to reach the Temple of Angkor Wat and for a night on the town, Siem Reap’s local pub street is just 5 minutes away. The Privilege Floor by BOREI ANGKOR is the most luxurious hotel in Siem Reap, with 49 rooms including top suites. This resort delivers on the promise of true luxury, it is without a doubt the best hotel in Siem Reap, offering guests with two standard options – either Package or Bed & Breakfast. With Bed & Breakfast, guests are personally provided with private round-trip airport transfers and a cellphone with up to 30-minute local call, and also can enjoy an all-day-long breakfast at our Damnak Lounge. On top of B&B, the Package option offers guests with the use of a private car service around the clock, with a driver available at all times. If you need any other assistance, you’ll have a personal host that you can reach by picking up your complementary mobile phone, something you’ll have with you for your entire stay. Your room in this Siem Reap hotel comes with a complementary mini bar, which is refilled on a daily basis. You won’t have to lift a finger while staying in this luxury hotel in Siem Reap, as all your needs will be provided for, including daily laundry service for your clothing. ... more   less 
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