My husband and I stayed in the Royal Suite on the Privilege floor in April and it was a truly wonderful stay. We would thoroughly recommend this hotel, especially as it owned and staffed by the beautiful Cambodian people.
Firstly the staff were so friendly and attentive - a big thank you to Tim, Alex, Jacky and Sichan who went out of their way to make our stay as enjoyable as possible. They were only too happy to book tours, arrange drivers and attend to any request we may have had. We felt so welcome we kept referring to the hotel as 'home', because that is how it felt.
We were met at the airport by the chauffeur, Tim and Sichan and presented with jasmine lei's and cold towels to refresh ourselves.
When we arrived at the hotel, we were taken up to the Privilege floor, which is on the 4th floor (with its own private lobby and restaurant/bar) and straight to our suite, where cold drinks were waiting. We were introduced to Jacky, Alex and Sichan and given a mobile phone to use during our stay with their numbers pre programmed, incase we got stuck anywhere and needed them.
The Royal Suite is very well appointed and very comfortable, with lovely views over the pool and Siem Reap. We were impressed by the great internet which was always quick and reliable.
The hotel is so beautifully decorated in the traditional Cambodian royal palace style - lots of dark wood, marble floors large airy foyer and gorgeous silks so it always cool, airy and peaceful.
Every staff member we talked to was so friendly and genuinely happy to have a chat and ask how your day has been.
The food - whether it was in the private restaurant on level 4, the main restaurant or the poolside cafe - was of a consistently high standard. The breakfast buffet was so good, we would go down from our private restaurant and have breakfast by the pool.
The day spa was just delightful and well worth a visit. There is minor construction work going on next door but if you book in for an evening session there is no noise.
The grounds and hotel are kept immaculately clean and the pool was lovely - especially after being out in the heat!
A truly excellent hotel and we will definitely be staying there again.
- Official Description (provided by the hotel):
- Here we are again for this year, the world's largest travel site has announced its TripAdvisor Travelers' Choice Awards 2015 to The Privilege Floor as the leading number 1 hotel in Cambodia, number 5 in Asia, and 14 in the World in the Top 25 Hotels for Service. We thank and dedicate this prestige award to all of our guests who have made this a remarkable milestone for us. And we are thankful for having our promise delivered to our guests by each and every one of our staff members who have contributed to make everything possible so far. 'Wake up slow' and immerse yourself in the finest our hospitality has to offer. The Privilege Floor is separately best located on the fourth floor of a 5-star property of Borei Angkor Resort & Spa and houses to 19 elegantly decorated rooms and suites with Cambodia's original silk products, assorted handicraft and wooden floor with private balcony overlooking the refreshing view of sunset, tropical garden and swimming pool. ... more less
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