After reading all the comments on Trip Advisor, we decided to stay at the Privilege Floor.
And what a great experience it was.
From the moment Alex picked us up at the Airport,and gave us beautiful Jasmine Bracelets, to the time we left - 4 days later - we had the best time and we would like to give a special thanks to the Host Team - Alex, Sichan and Jacki and all their staff.
We had our own driver - to take us where ever we wanted to go. Free Canapes and cocktails every night in the lounge, free laundry, champagne and wine in our room, and free mini bar.
The pool area was great and also the Spa treatments were good.
After all of that - to which we were very grateful, then we received 30% Cash Back from the cost of the room - which we prepaid earlier in the year........What a bonus.
All I can say, is that this Hotel has the best Customer Service that we have ever experienced anywhere, and we have travelled all over the world.
Once again - Many Thanks to the Hotel and their wonderful staff.
- Official Description (provided by the hotel):
- The Privilege Floor by BOREI ANGKOR can be found at the 5-star Borei Angkor Resort & Spa up on the top floors. The resort is not far from Siem Reap International Airport, just 15 minutes drive in vehicle and you’re there. The décor of The Privilege Floor by BOREI ANGKOR represents the rich and highly unique culture of Cambodia, which permeates the entire atmosphere of the property. Guests can also take a 15-minute drive to reach the Temple of Angkor Wat and for a night on the town, Siem Reap’s local pub street is just 5 minutes away. The Privilege Floor by BOREI ANGKOR is the most luxurious hotel in Siem Reap, with 49 rooms including top suites. This resort delivers on the promise of true luxury, it is without a doubt the best hotel in Siem Reap, offering guests with two standard options – either Package or Bed & Breakfast. With Bed & Breakfast, guests are personally provided with private round-trip airport transfers and a cellphone with up to 30-minute local call, and also can enjoy an all-day-long breakfast at our Damnak Lounge. On top of B&B, the Package option offers guests with the use of a private car service around the clock, with a driver available at all times. If you need any other assistance, you’ll have a personal host that you can reach by picking up your complementary mobile phone, something you’ll have with you for your entire stay. Your room in this Siem Reap hotel comes with a complementary mini bar, which is refilled on a daily basis. You won’t have to lift a finger while staying in this luxury hotel in Siem Reap, as all your needs will be provided for, including daily laundry service for your clothing. ... more less
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