We booked 4 sunset suites, overall the rooms are pretty good, but could be updated, however we generally had no complaints here, I will say that we weren't in the rooms except to sleep, so I really cant say anything bad, just felt a bit dated.
The stars of the show here are Sean and Alex, the resident hosts. This place is all about the 1 on 1 service and care they show for you. It really feels like you have someone watching over your entire stay. I can't say enough about Sean, he was incredible. Jacky and Alex were also great, but we interacted the most with Sean. He was extremely knowledgeable and always wanted to know what he could do to make our stay better, the guy is a true asset to this hotel, I use to work for Four Seasons Hotels for years and would have hired this guy on the spot, unbelievable.
The privilege floor is the top floor of the Borei hotel, FYI.
The guide and driver that were supplied to us by the hotel, were also incredible.
Again the story here is Sean and the service you receive at the hotel, they make you feel like your a VIP celebrity and do all they can to make sure you have an amazing time.More
- Free Wifi
- Free Parking