From being met at the airport and escorted back at the end of your stay, it really does feel a privelege to have stayed and enjoyed the hospitality offered.
Each and every one of the staff deserve a mention, from the Doorman to the Resort Manager, but in my case, a particular mention to Ro Dahm, the resident 1st Aider who put her skills to good use when I tripped over a step in the lounge floor and split open an eyebrow! Hence the title of my review....
The Privelege Floor, the 4th Floor idyll of a luxury hotel in the heart of Siem Reap which is, itself, clean, ever tidy, has great facilities, excellent food and drink, well furnished pool area, and super spa!
Our large room with wood floor had a balcony with swing bed complete with netting drapes, king sized bed, large flat screen TV with a fist full of channels, bathroom with separate bath and shower, with a good range of toiletries restocked every day, and a complimentary mini bar with beers and soft drinks restocked every day.
The laundry service is a good reason to scale back on the amount of clothing you need - as is unfortunately, the rather limited drawer space!
The complimentary canapés and drinks in the lounge seemed never ending, served by extremely attentive staff under the watchful eye of the Manager.
Every time we left the floor, and every time we appeared out of the lift on our return, we were bade farewell, and greeted by name and with sincerity.
The Tour Guide allocated as part of the Privelege Floor Package was faultless, spoke extremely good English, and provided an excellent history of each and every one of the Temples that we visited. Our Driver was ever careful, and aware of the traffic and road conditions while we were out and about, always ready with chilled bottled water and cool towels when we returned to the vehicle.
The Privelege Floor is a place where you are welcomed, valued and respected; an oasis not only in the hustle and bustle of Sim Reap town, but in the hotel also.
The old adage of "you get what you pay for" holds well here. It's not cheap, but by Jove, it's well worth it.
I hope you enjoy your stay as much as my wife and I did - "Well Done and Thank You" to all the staff who made our visit so enjoyable, we would like to think we will have the opportunity to return some day.........
- Official Description (provided by the hotel):
- Here we are again for this year, the world's largest travel site has announced its TripAdvisor Travelers' Choice Awards 2015 to The Privilege Floor as the leading number 1 hotel in Cambodia, number 5 in Asia, and 14 in the World in the Top 25 Hotels for Service. We thank and dedicate this prestige award to all of our guests who have made this a remarkable milestone for us. And we are thankful for having our promise delivered to our guests by each and every one of our staff members who have contributed to make everything possible so far. 'Wake up slow' and immerse yourself in the finest our hospitality has to offer. The Privilege Floor is separately best located on the fourth floor of a 5-star property of Borei Angkor Resort & Spa and houses to 19 elegantly decorated rooms and suites with Cambodia's original silk products, assorted handicraft and wooden floor with private balcony overlooking the refreshing view of sunset, tropical garden and swimming pool. ... more less
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