We booked here mainly because we were curious about the concept of this hotel - 4th floor of the Borei Angkor Resort, personal concierge/butler, personal driver. It really was a different experience, but a good kind of different. We actually split our stay in Siem Reap between The Privilege Floor and the Park Hyatt because we like trying out different accommodations. I have to say The Privilege Floor did not feel as luxurious as the Park Hyatt and the location is not as convenient. Because you still have to walk through the large Borei Angkor resort, you will see the tour group crowd and you will share the pool and spa with the Resort. Also we found the room facilities a little old. Example, the electrical outlets were finicky. I could only charge by computer if I propped up my AC adapter with a box!. We found the bed a bit uncomfortable. We could feel the spring poking our backs and no fluffy down comforter here.
Like others mention, you really cannot beat the friendly service and amenities at the Privilege Floor. Therefore I want to give a shout out to Mr. Victor our personal butler. He helped us book all of our dinner reservations during our entire trip in Siem Reap even though we were only at the Privilege Floor for 2 nights. We learned it can be difficult to book at the popular restaurants (like Haven or Cusine Dat) even 3-4 days in advance. Victor recommended and booked us some really great alternatives and we are so grateful! Also pleasantly surprised by this concept of giving guests mobile phones to reach their concierge 24 hours a day. Though we didn't need to call him in the middle of the night, the comfort of knowing we could was nice. Interestingly, I only wished I had more dirty clothes so I could take advantage of the free laundry service. Every hotel should do this! There are some minor areas for improvement at The Privilege Floor, but all in all you'll be happy staying here.
- Official Description (provided by the hotel):
- The Privilege Floor by BOREI ANGKOR can be found at the 5-star Borei Angkor Resort & Spa up on the top floors. The resort is not far from Siem Reap International Airport, just 15 minutes drive in vehicle and you’re there. The décor of The Privilege Floor by BOREI ANGKOR represents the rich and highly unique culture of Cambodia, which permeates the entire atmosphere of the property. Guests can also take a 15-minute drive to reach the Temple of Angkor Wat and for a night on the town, Siem Reap’s local pub street is just 5 minutes away. The Privilege Floor by BOREI ANGKOR is the most luxurious hotel in Siem Reap, with 49 rooms including top suites. This resort delivers on the promise of true luxury, it is without a doubt the best hotel in Siem Reap, offering guests with two standard options – either Package or Bed & Breakfast. With Bed & Breakfast, guests are personally provided with private round-trip airport transfers and a cellphone with up to 30-minute local call, and also can enjoy an all-day-long breakfast at our Damnak Lounge. On top of B&B, the Package option offers guests with the use of a private car service around the clock, with a driver available at all times. If you need any other assistance, you’ll have a personal host that you can reach by picking up your complementary mobile phone, something you’ll have with you for your entire stay. Your room in this Siem Reap hotel comes with a complementary mini bar, which is refilled on a daily basis. You won’t have to lift a finger while staying in this luxury hotel in Siem Reap, as all your needs will be provided for, including daily laundry service for your clothing. ... more less
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