From the moment we landed at Siem Reap airport and Anna and Kiang met us at the airport the amazing experience began.
We stayed at the Privilege Floor from 7th to 11th May 2014.
Driving from the airport Kiang was very calm and Anna was the most amazing host and talked about Siem Reap and what we could expect as part of our stay.
We then arrived at the 4th floor to be greeted by an amazing array of the team.
Whilst there we were pleased to be looked after by;
Sokam (such a wonder person, very charming and thoughtful and all you could wish for). Also he took care of us as part of the in-room dining experience, once again, wonderful.
Also part of the daily team were - Dom, Jacky, Judy and Alex. Also Mr Bean and Mr Say.
As part of our stay we also had the most wonderful guide - Pichet, I would thoroughly recommend him for any of your guides around Siem Reap.
For those who are reading this review, this was the most amazing service and by far the best service I have ever received in any hotel in the world. Before travelling to Cambodia and as an example we had stayed at the Mandarin Oriental in Hong Kong and the service was excellent there but did not have the personal touch the team have at The Privilege Floor.
I cannot wait to visit Cambodia again and I will be recommending the Privilege Floor to everyone which includes those of you who are reading this review.
A big thank you to the team we met with and also those who worked behind the scene's (Chef etc) who we did not have a chance to meet or thank for the wonderful experience.
- Official Description (provided by the hotel):
- Here we are again for this year, the world's largest travel site has announced its TripAdvisor Travelers' Choice Awards 2015 to The Privilege Floor as the leading number 1 hotel in Cambodia, number 5 in Asia, and 14 in the World in the Top 25 Hotels for Service. We thank and dedicate this prestige award to all of our guests who have made this a remarkable milestone for us. And we are thankful for having our promise delivered to our guests by each and every one of our staff members who have contributed to make everything possible so far. 'Wake up slow' and immerse yourself in the finest our hospitality has to offer. The Privilege Floor is separately best located on the fourth floor of a 5-star property of Borei Angkor Resort & Spa and houses to 19 elegantly decorated rooms and suites with Cambodia's original silk products, assorted handicraft and wooden floor with private balcony overlooking the refreshing view of sunset, tropical garden and swimming pool. ... more less
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