I've stayed at a number of five star hotels but this I must say does distinguish itself from the others. If you enjoy being pampered and serviced at your whim, book a stay here. Beginning with the pickup service from the airport, to the time they drop you off, everything is well thought out and taken care of for you.
The first night we were greeted with a bottle of champagne chilled and waiting for us in our room. We informed them that unfortunately, we do not drink alcohol so they promptly replaced it with some fresh fruit. Not a fair swop but I didn't complain.The breakfast buffet and cocktail hour were nicely presented in the adjacent lounge equipped with a piano for cocktail hour and a beautiful balcony where you can enjoy breakfast in the morning when it is not too hot. The lounge staff were all pleasant and quite attentive, especially Siam (hope I got his name right) who hustled about but always had time to ask if he could bring me another drink or refill my coffee.
For the duration of our stay, we were provided with a driver who would chauffeur us around to dinner, shopping, site see, etc. Our driver Mery was great, always smiling with a happy deposition, he made our drives through traffic a bit more pleasant. He was also very knowledgable of the surrounding areas and always got us where we needed to be on time. The only negative about having the driver was, that we weren't able to be totally spontaneous. They would ask to provide an approximate time for when we needed our driver. Not a big deal but thought it was worth mentioning.
I can't forget to give kudos to the team at the front desk, who were all very helpful
and attended you all our needs.
Overall, my stay at The privilege Floor was a nice one but I would give it 4.5 stars, only because I'm not someone who needs to be pampered and waited on hand and foot. I would have preferred nicer amenities in the bathroom, a more comfortable chair and ottoman, comfier slippers. Then again I might be nit picking.
- Official Description (provided by the hotel):
- The Privilege Floor by BOREI ANGKOR can be found at the 5-star Borei Angkor Resort & Spa up on the top floors. The resort is not far from Siem Reap International Airport, just 15 minutes drive in vehicle and you’re there. The décor of The Privilege Floor by BOREI ANGKOR represents the rich and highly unique culture of Cambodia, which permeates the entire atmosphere of the property. Guests can also take a 15-minute drive to reach the Temple of Angkor Wat and for a night on the town, Siem Reap’s local pub street is just 5 minutes away. The Privilege Floor by BOREI ANGKOR is the most luxurious hotel in Siem Reap, with 49 rooms including top suites. This resort delivers on the promise of true luxury, it is without a doubt the best hotel in Siem Reap, offering guests with two standard options – either Package or Bed & Breakfast. With Bed & Breakfast, guests are personally provided with private round-trip airport transfers and a cellphone with up to 30-minute local call, and also can enjoy an all-day-long breakfast at our Damnak Lounge. On top of B&B, the Package option offers guests with the use of a private car service around the clock, with a driver available at all times. If you need any other assistance, you’ll have a personal host that you can reach by picking up your complementary mobile phone, something you’ll have with you for your entire stay. Your room in this Siem Reap hotel comes with a complementary mini bar, which is refilled on a daily basis. You won’t have to lift a finger while staying in this luxury hotel in Siem Reap, as all your needs will be provided for, including daily laundry service for your clothing. ... more less
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