I stayed here for 3 days in November 2013. I arranged with them to be picked up by tuktuk from the bus station – free. Incidentally I traveled from Phnom Penh to Siem Reap by Giantibis bus – a journey of over 7 hours in a very modern and impressive bus service for a mere $12. Excellent.
The hotel was amazing value for money. The cost for a king sized bed in a large modern well equipped room including breakfast for up to 2 people was £50 (for 3 days).
Being located on the end of Street 4 it is not in an ideal central location – you need to use the tuktuk which costs $1 to take you to the Night Market area. The room was large modern and attractive. It had a smallish modern TV (access to CNN news channel), a room safe, a good sized bathroom with modern fixtures and a shower above the bath with plenty of hot water. My room was on the top floor (lift only goes to 4th floor) so I had to walk up one flight of stairs. My ‘reward’ for this a balcony for a real good view of Siem Reap. Great.
The staff very good indeed – they seemed to want to please and were friendly and did of there best for you. Communication my email worked well setting up that tutktuk pickup and checking that my visit was taking place.
The hotel goes that extra mile. There is some fruit as well as water and drinking facilities free. I had an evening meal on my first night – they gave me a free green salad (very nice) as a starter. The meal was good as well – freshly cooked Chicken with vegetables and cashew nuts – about $5. The following night I even had a cocktail for $2 together with steak and red wine source $10. The beef steak was not to my taste – stringy and too red in the middle – I left half of it. The internet is free and on the two occasions it was difficult to connect (not signal strength). I just tried again in a different position. When it ‘connects’ it worked well.
The breakfast was the type that is self service and finishes at 10 a.m. Someone is on hand to help with things including managing making your toast. So as much as you want from fruit, bread and jams, tea coffee orange juice. Also ‘hot’ food of eggs, small sausages, small salad, more spicy stuff typical of Thailand and Cambodia. The problem with self service is usually that the food is luke warm or cold. Sadly this was the case here. The fried eggs and omelette were already cooked at the fried eggs in particular looked coldish and unappetising. So improvement is needed on keeping the food warm (a microwave for customers?) and cooking your eggs fresh. They could also add some yogurt and/or cereal. By the way, the hot food is changed so one day streaky bacon, the next spicy Sausage.
Overall I was very pleased with my stay and would recommend the hotel and stay there again. The main improvement would be the breakfast but the standard of service, room quality and value is excellent by any standard.
- Official Description (provided by the hotel):
- At the Bopha Pollen Hotel in Siem Reap, Cambodia we have everything you need to relax and enjoy your stay in the Kingdom of Wonder. Luxurious accommodations in a central location means that the Bopha Khmer Hotel is the perfect base for your trip to Siem Reap whether visiting the ancient temples of Angkor Wat or on an important business trip. Our attentive hospitality team is available 24 hours a day to help ensure your stay here is memorable in all the right ways. We can organise your tour and transportation requirements, while you enjoy our restaurant. Free Wifi in your rooms restaurant and bar, so you can access the Internet from the comfort of the hotel. If you are driving to our hotel, please avail of the valet parking. Otherwise we can arrange free airport or bus station pickup. Catering to families, couples or independent travellers and special rooms rate for groups please let us know if we can do anything to make your stay at Bopha Khmer Hotel all the more enjoyable!. ... more less
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