After doing a bit of research, we chose to stay at Angkor Sayana because: it looked great and was very reasonably priced; it had won a special TripAdvisor award and had stellar reviews; and it's in the heart of the French Quarter (close to restaurants, shops, markets and massages).
I cannot recommend this place enough. We booked our trip the night before leaving, so I sent a panicky email to the hotel to confirm the details of our stay, transfers, etc. I received a reply confirming everything pretty much instantly. Upon arrival in Siem Reap our driver was on time and very friendly. At the hotel we received a warm welcome from staff who seated us with welcome drinks and cold towels while arranging our check-in. Despite our early arrival, they offered us a room immediately and a free upgrade. Awesome, guys!!
We stayed in a corner room that was large and kept very clean. They had block-out curtains and air-conditioning that stayed at the right temperature and didn't dehydrate you overnight. The beds were quite firm, but large and still comfortable (including the trundle). We requested a lot of extra bottles of water and staff were more than happy to oblige. Breakfast was beautifully presented, consisting of a buffet of local fruit, hot food, breads and cereals and an egg and noodle station (delicious and good quality). The pool was a little small, but had plunge depth, good temperature and plenty of towels provided. It's quite private, so nice to sit around and read.
We got the TV stuck on a specific setting and had to call maintenance to come up and fix it. A maintenance man was up within 5 minutes and fixed the problem immediately; we then had a laugh about it. The reception desk is manned 24/7 and there is always someone available to assist. Our early morning check-out was fast with no problems, and the staff organised breakfast packs for us to take and have at the airport.
Awesome stay, beautiful architecture and lovely hospitable people. Thank you Angkor Sayana! We will visit again :)
- Official Description (provided by the hotel):
- Overlooking the picturesque easy flowing river and historical old French quarter of Siem Reap, Angkor Sayana Hotel & Spa is the latest addition to the Cambodian boutique accommodation sector. ... more less
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