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“It's OK”

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Royal Villa Angkor Hotel
Ranked #320 of 353 Hotels in Siem Reap
Las Vegas, Nevada
Level 5 Contributor
82 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“It's OK”
Reviewed 10 November 2013 via mobile

Stayed here as part of a tour package. I've traveled extensively through out Asia and these are typical in this part of the world. We are here for 2 nights and any longer we would have gone elsewhere. We originally planned to book everything on our own but went with a tour company. The rooms are large and moderately clean but the Ree Hotel is a better option and the same price.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank Dougquon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vachanak, Sale at Royal Villa Angkor Hotel, responded to this review, 20 April 2016
Dear Dougquon,

Thank you for your review for Royal Villa Angkor Hotel.
We just would like to inform you that now we have made things better to make this accommodation good.
Thank you again for choosing to stay at Royal Villa Angkor Hotel. We hope to see you again and providing you a great stay with us.
Best wishes,
Royal Villa Angkor Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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16 reviews from our community

Traveller rating
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    6
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    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • French first
  • Japanese first
  • Russian first
  • Any
English first
Singapore, Singapore
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 July 2013

The first day there was no hot water. We ordered dinner, I had pineapple rice which had ants crawling all over it. The next morning we got up for breakfast at 7am; it starts at 6am so when we went down there was little of anything left. There wasn't even bread. Worse still was not one table was cleared away. Every table was filthy and there sitting having his own breakfast was I think the manager. The final insult was when we asked them to book a bus to Phnom Penh. They charged $12 USD which was what we paid for a luxury bus the opposite direction 2 days earlier. The bus we got was a local bus with no aircon, which went around Siem Reap picking up people on the way before heading to PP. It broke down half way to PP meaning a 5.5 hr trip turned into a sweaty 9 hr nightmare. This was clearly a £3-4 bus and they pocketed the rest. Oh and the lift broke down on the final night, haha what a joke.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fkennedy79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vachanak, Sale at Royal Villa Angkor Hotel, responded to this review, 19 April 2016
Dear fkennedy79,

Thank you for your time to write a review for Royal Villa Angkor Hotel. We are so sorry to hear about what had happened to you.

Please let it goes for the past as right now we have been improving and changing operation to make Royal Villa Angkor Hotel better and better!
Now no more worry about breakfast as we make breakfast more all quantity and quality. we even have two types of restaurants one is indoor that is cold with air conditioning and another is outdoor and you can choose as you prefer.
From now on Royal Villa Angkor Hotel is making better jobs to make this great accommodation run well with operation and giving you great stay in Siem Reap Angkor.

We hope to see you again with our new operation that can make your stay full of joy.

Best wishes,
Royal Villa Angkor Hotel





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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Royal Villa Angkor Hotel

Property: Royal Villa Angkor Hotel
Address: National Road 6A Salakanseng, Svaydangkum, Siem Reap, Cambodia (Formerly Sam Own Angkor Hotel)
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #320 of 353 Hotels in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:3 star — Royal Villa Angkor Hotel 3*
Number of rooms: 45
Official Description (provided by the hotel):
Welcome to Cambodia-Kingdom of Wonder, stepping back in time to discover the glory of the ancient Khmer Empire and greeted with the best hotel in town. Home away from Home is Royal Villa Angkor Hotel in Siem Reap, Kingdom of Cambodia. More than just another new property, it features 45 guestrooms with a large lobby, combines traditional Khmer hospitality with style in a modern, comfortable, boutique environment. ... more   less 
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