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“Overpriced and one rude staff member”

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Sidewalk Never Die Hotel Siem Reap
Ranked #128 of 337 Hotels in Siem Reap
Certificate of Excellence
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Overpriced and one rude staff member”
Reviewed 13 August 2014 via mobile

Stayed in this hotel for over one week with my son, he quoted 25usd for first two nights. By speaking to other guest i learnd they paid inbetween 15-20 usd and one guy got 12 (for same room i checked) i trusted that they would bring down the price, but when checking out, price was not negotiable, really disappointing so here is the revieuw, if go here never pay more then 15, but i suggest you look further as there are very many hotel in this range in Siem Reap.

Stayed August 2014
Helpful?
2 Thank Sevenmount
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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340 reviews from our community

Traveller rating
    228
    66
    32
    8
    6
See reviews for
26
99
88
3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
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  • Dutch first
  • English first
  • Finnish first
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  • German first
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English first
Dubai, Dubai, United Arab Emirates
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 August 2014

Meh! Granted the hotel has a great location, but beside that, I found it pretty charmless. I have not stayed in other $20 rooms in Cambodia, so maybe it compares well with other places - and it 'did the job' - basically an OK room close to town. Breakfast is pretty basic - and not particularly generous. Eggs OR fruit salad kind of place. Overall I didn't like the atmosphere - felt like it was all about the money. Of course I know a hotel is a business, but no need to make it quite so obvious!

Room Tip: Ground floor rooms feel a bit damp and are pretty dark.
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank bee_em_oh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanoi, Vietnam
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 August 2014

We had a good stay here. The manager is friendly and helpful. The rooms are clean. Breakfast is free. Their tuk-tuk driver is very nice. And a swimming pool is available (although there was a bit of a trash-smell coming from nearby the pool).

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Kevin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 August 2014

Close to the centre, good wifi connection, very friendly and helpful tuk tuk driver and very reasonably priced accommodation. However, the main reception staff would benefit from some customer service training - basic friendliness, politeness and willingness to help are sadly lacking. Also, security could be better. Although we didn't have any problems, we didn't feel that secure during our stay as there was no safe deposit box in the room and room keys are just left on top of the counter in reception. Any guest could pick up any key. And after 10pm, anyone from outside could enter and pick up a key while the reception staff sleep. This could be very good budget accommodation, but they seem to have let things slide a bit.

Room Tip: Ask for an upper floor room with a safe deposit box. Unless on a tight budget, pay the extra $5 for...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Gary_in_Dxb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 August 2014 via mobile

We were a family of 4 staying here and it was ideal location with pool. The staff were very helpful and their tuk tuk driver who took us around Angkor wat for 2 days was great. Would recommend this hotel.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alisonfurey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lismore, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 July 2014

the Sidewalk Hotel has something that other hotels do not. Out front in the garden you will often find the manager Koni and other locals and guests enjoying a drink and friendly chat. You are never alone at the Sidewalk Hotel. The staff are genuinely your friends and look after you in every way that they can. They never rip people off and actually provide great deals for travelers. Nothing is too much trouble for the staff and I am proud to call them "Brother" in return for their friendly greeting. I will stay at sidewalk every visit to Siem Reap. The 6 other hotels I have stayed at in Siem Reap were great as well but they weren't like home (Sidewalk).

Room Tip: higher level rooms are quiter but the noise level is the same as any other hotel
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  • Stayed June 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Gustova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 16 July 2014 via mobile

We arrived in siem reap late at night and were welcomed and shown to our room with the aid of a porter... Although we were placed on the bottom floor so that wasn't even necessary!
All of the staff were very friendly and welcoming and helped with everything possible.
The hotel is a few minutes walk from the main part of town and is located on a quiet street however opposite the hotel are a couple of bars so if you can't be bothered to go far you have easy options on your doorstep.
The room itself was lovely and spacious with a large bathroom, tv, aircon and good strength wifi in the rooms.
Breakfast comes as part of the room price and is an offering of eggs and bread or fruit which is quickly prepared for you in the morning at your request.
Overall a great stay and would definitely recommend to others!

Stayed July 2014
Helpful?
2 Thank Joe7oaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sidewalk Never Die Hotel Siem Reap

Property: Sidewalk Never Die Hotel Siem Reap
Address: Taphul Street, Taphul Village | Svaydonkom, Siem Reap 93002, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #128 of 337 Hotels in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sidewalk Never Die Hotel Siem Reap 3*
Number of rooms: 35
Official Description (provided by the hotel):
Side Walk Never Die is enchanting, peaceful, elegant and luxurious. Hotel experience is about stylish relaxation, modern comfort, and the enjoyment a range of activities beyond the discovery of the incredible Temples of Angkor. The Side Walk Never Die has 35 rooms, all fully furnished with modern conveniences to make sure your stay with us is enjoyable and as easy as possible. The entire building is decorated in a colorful and modern way with a splash of Khmer artistry and style thrown in to make an eye-pleasing environment, add to the fact the place is kept immaculately clean at all times. The owners are also security conscious and have sought to make a safe and secure lodging for your peace of mind. ... more   less 
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