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“Excellent Staffs made the stay totally worthwhile ...”

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Apsara Centrepole Hotel
Ranked #135 of 374 Hotels in Siem Reap
Certificate of Excellence
Reviewed 24 October 2012

This is probably not the most beautiful hotel, and without the best amenities compared to a 5 star hotel ...

Very quiet room, and comfortable ... except during the day, when the kids are playing at the pool, but it didn't bother us because we weren't even trying to sleep ... :)

But the staffs made the difference ... the services provided is even better than a 5 or 6 stars hotel ... seriously ... I've stayed at very beautiful hotels, but his hotel's staffs hands down beat the crap out of other hotels' staffs, including Four Seasons, Sheraton, Hilton, Hyatt, Peninsular, etc. Everyone in the hotel speak fluent English ...

Vandy, the bartender, very skillful in making his cocktails, and was very attentative to customer's request, and worked his extra mile to satisfy us ... to make sure we were well taken care of when we were at the swimming pool ... and boy, we were at the swimming pool every day/night, because the weather was so hot and humid, we just had to cool ourselves down by dipping in the small but served its purpose pool.

Savna, the hotel receptionist, what can I say? He took our booking for the hotel, he personally made sure the room was made to our likings, he designed two rooms (my room and my buddy's room) in a way that both our girlfriends were surprised, made it look like a honeymoon suite, except the room was smaller. We got a free upgrade to a room with balcony, facing the swimming pool, on the 1st floor (above ground floor)., it was room B15 and B16. Oh yeah, when we arrived, Savna personally picked all four(4) of us up from the hotel in two(2) separate Tuk-Tuk's, and brought us to the hotel. He filled up all the forms for us, only asked us to sign. Oh yeah, before I forget, we were treated to welcome drinks, and cold towel, in the midst of a super-hot-day ...

The other lady, working at front desk, I can't remember her name exactly, was very helpful, gave us all kinds of recommendations as in where to eat, and where to go, directions, etc. The manager was friendly, even walked with us for about 500m to show us around.

Free breakfasts, free wifi (fast internet, was surprised, speedtest showed 4mbps, not bad)

Recommendation:
Must eat at:
Haven Restaurant, directly opposite the hotel, good food, reasonable price.
The Touich, a bit far, and the road is adventurous, very bumpy ... felt like the tuk-tuk was going to roll-over ... but worth the ride ... try the steak, and fish (with lots of salt all over it?)
Viva, Mexican bar/restaurant, food was very good, delicious, and price was very reasonable too
One of the shops when you walk out of the hotel, turn left, instead of right (bar street/night and old market), you get breakfasts for USD$1.50 with bagel, omelettes, etc.
Beer is available everywhere for USD$0.50 per glass

LOCATION: Could not get better than this, 2 minutes away from Old Market, Night Market, Bar Street

LAUNDRY SERVICE: Walk out of the hotel, turn left, less than 1 minute away, laundry service available for USD$1 / KG of clothes ... so you can pack light, travel light, as that's what we did ... and of course you can haggle around and buy cheap clothes from night market/old market ... We paid USD$8 for 5 T-shirts from the night market ... wasn't the most beautiful T-shirts, but very comfortable and did it's purpose ... :)

MASSAGE: Right beside the hotel, available for USD$5 per hour ... recommend two hours, only USD$10, tip them USD$2-3, and they're happy ... Also you can visit LEMONGRASS SPA, about 3 minutes walk, turn right after leaving hotel, then turn left on the mainstreet, about 100m, LEMONGRASS is on your left ... USD$10 per hour, nicer and better environment ... Of course you can book masseuse to your own room from the massage parlor beside the hotel, for USD$8 per hour ... always tip these masseuse, they make very little money ... about $40-60 per month salary ... tip really help them ... :)

If I ever visit Siem Reap again, I will definitely stay at this hotel ...

Stayed from 12th till 17th October 2012, booked two rooms, paid USD$35 per night.

  • Stayed: October 2012, travelled as a couple
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7  Thank yskwong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 22 October 2012

We stayed 3 nights at the Apsara Centrepole in one of the balcony rooms earlier this month. The room was beautiful, really large and very luxurious for the price and the room and bathroom were very clean. We were really pleasantly surprised when we arrived as we had gotten a very good price for the room.

The staff were absolutely lovely and the service was great. Breakfast (which was included in the price for our room) was good and offered Western and Khmer food.

It's in a great location for exploring Siem Reap. There is always a tuk-tuk outside to take you to the temples and attractions of Siem Reap, and it's an easy walk to most of downtown Siem Reap.

The nearby 'Alley West' has some great restaurants, bars and shops, and I'd recommend visiting this alley rather than the noisy and popular Bar Street.

The only issue we had was that we sent some laundry to be cleaned while we were staying here, and some of it came back ruined. The dark clothes looked like they had been streaked by bleach.

Also, if you need a taxi for the airport, I'd recommend booking one in advance. We ended up taking a tuk-tuk as they didn't seem to be able to get hold of a taxi when we were leaving.

Room Tip: The balcony rooms upstairs are great.
See more room tips
  • Stayed: October 2012, travelled as a couple
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2  Thank Jaya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2012

Great hotel with warm welcome staff. Romes very clean and comfortable with good price. Food are delicious both Khmer and foreign. Nice swimming tool.
We will come back again someday.

Let's come to visit Angkor Wat of Cambodia!

  • Stayed: October 2012, travelled as a couple
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1  Thank RattanaSeang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2012

We stayed one night in this hotel and everything was perfect. It is a classic colonial style but very modern and comfortable rooms, and near from Pub Street where you can enjoy restaurants, bars, shops....

After haggling a bit with the receptionist, we got a price for the room even lower than if we had booked through agoda or booking website.

We paid $ 30 for a large room next to the pool and direct access to it. From 5 to 7 pm is happy hour, and you can enjoy the cocktails taking a dip in the pool after a hot day visiting the temples.

The room was spacious, nicely decorated, very clean, very white sheets and towels and a huge Sony TV that we do not use at all.

At night, when we went to bed, the hotel staff had spare water that we had spent in the afternoon, and they had opened our bed.

In the morning the breakfast was plentiful, delicious and well prepared, including juice, coffee or tea, eggs, toast and fresh fruit.

Of the three hotels we stayed in Siem Reap, this was the one we liked more for the value for money. Recomended for everybody.

  • Stayed: August 2012, travelled as a couple
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2  Thank JAVA1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2012

We agree with all the positive comments written down here. Hotel was the best stay we could wish for. This was mainly driven by the super friendly staff, never experienced such friendly service before.

No doubt about booking this hotel if you're looking for a convenient, nice, central located and very good quality hotel!!!! We loved it!

  • Stayed: August 2012, travelled with friends
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1  Thank Camblaos12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2012 via mobile

Such a long list of pros when it comes to this hotel. The beds, pillows, location, staff, shower, shower pressure, bfast, Vandys cocktails!!! Seriously this place was great. We originally booked for two nights but extended another 3. They helped organise tours for Angkor Wat and were always nice and welcoming upon our return.

We loved it here. Really really loved it and wanted to be able to transport it to the rest of our travels. We could always get the room a perfect sleepin temperature too.

In a great location literally a minute from pub street. But we also found if you went left out of the hotel to the restaurants and market etc that way it was dramatically cheaper than on pub street. It just didn't have as much sparkle.

  • Stayed: July 2012
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1  Thank kjmcm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2012

the pool is reallly nice on those hot days after you've been templed to death. We got a great room for $30 which included a healthy sized breakfast. We stayed 5 nites and were happy the whole time. when you get hungry, go across the street to Haven and eat good food.

  • Stayed: July 2012, travelled as a couple
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2  Thank addict2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apsara Centrepole Hotel

Address: 522 Svay Dungkum | Old Sok San Street, Siem Reap, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #135 of 374 Hotels in Siem Reap
Price Range: £34 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Apsara Centrepole Hotel 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
This 19-room 3.5 star colonial-style boutique hotel is located in the exciting central old market area of Siem Reap City, just 2 minutes walk away from Pub Street and the night markets. The hotel is about 7 km from Siem Reap Airport, 15 minutes drive to Angkor Wat and 20 minutes drive to the floating village at Tonle Sap. All rooms and suites feature en-suite bathrooms, air-conditioning and many other modern conveniences to make guests feel at home. The hotel offers 24 hour front desk, restaurant and lounge bar, swimming pool, free Internet access, tours desk, free pick-up for direct bookings, ticketing services, daily housekeeping, massage and laundry services. ... more   less 
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