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“Nice resort, helpful staff”

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Sofitel Angkor Phokeethra Golf and Spa Resort
Ranked #27 of 374 Hotels in Siem Reap
Certificate of Excellence
Reviewed 5 January 2012

We stayed at the resort over the Christmas period. The room was comfortable, fluffy towels and a very nice swimming pool. The staff were helpful, nice and polite. My kids love the little gifts they left after turning on the beds in the evening.
We arrived early in the morning and was the given our room even though the check in time was 2 pm.
The hotel is not near the market/shopping areas though there are some shops nearby that one can walk to. We would return to the hotel next time.

  • Stayed: December 2011, travelled with family
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Thank TouringM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrice D, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this reviewResponded 20 January 2012

I would like to thank you for staying with us over the holiday season. It has been a pleasure having you with us and I am delighted to read about your comments. It is always a great motivation tool for the team! We all look forward to welcoming you back … we hope… soon – Fabrice Ducry - General Manager.

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2,585 - 2,591 of 3,451 reviews

Reviewed 5 January 2012

We spent the Christmas holiday at the glorious Sofitel Angkor. The staff is unfailingly courteous with the greeting Merry Happy Christmas, warm smiles and help whenever asked. They made and delivered a birthday cake to our son on his special day. Their tour guide and driver were always early, always well informed and went out of their way to make sunrise at Angkor Wat memorable. A great place to stay!

  • Stayed: December 2011, travelled with family
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Thank Mom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

We stayed in a "luxury room" for 3 nights from 15 December. The room is very comfortable. Good towels. Very friendly and helpful staff. Free WiFi. Enormous free-form pool with good loungers which come complete with a pillow and a towel. They give you a cold cloth on arrival.
We ate at the hotel once: shame about the food! It was a "Cambodian Buffet" and though the salads were excellent, the hot food was luke warm as there was no heating under the pans.
Would definately stay again. Very conveniently located to Angkor Wat.

  • Stayed: December 2011, travelled as a couple
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Thank JBJC4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrice D, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this reviewResponded 20 January 2012

Thank you for staying with us and for taking time to share your experiences on Trip Advisor. It has been a pleasure having you with us and we are thrilled to know that your stay was memorable. - Fabrice Ducry - General Manager

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Reviewed 3 January 2012

I really like the view of the swimming pool.The hotel staffs is professional and friendly.I will come back to this hotel soon.

Room Tip: swimming pool view
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  • Stayed: December 2011, travelled with friends
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Thank HongkongLucia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2012

We stayed at this hotel as we are members of A-Club and hence got a special deal. Admittedly we had minor problem with checking in as our room was unavailable for us even though we arrived after 4:30 pm. We had to wait quite a bit. Unfortunately we were not given an upgrade as expected but we were told the hotel was fully booked until the second week of January as this is the high season for Angkor Wat. Otherwise the hotel staff is very friendly and accommodating and food and other necessities were excellent. As the hotel is a little away from the city centre it is quite peaceful in the evenings.

  • Stayed: December 2011, travelled as a couple
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Thank Eaa1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrice D, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this reviewResponded 20 January 2012

Thank you for your review on Trip Advisor and your kind comments about the service. Furthermore, we appreciate that you pointed out some concerns about the check-in. Such hints enable us to consistently re- evaluate our product and services. We hope to have the pleasure of welcoming you back soon. – Fabrice Ducry - General Manager.

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Reviewed 28 December 2011

a well kept place, beautifuly gardens, big pool, nice rooms, friendly staff

Room Tip: rooms facing the small lake are probably better than those facing the street
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  • Stayed: December 2011, travelled as a couple
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Thank P132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2011

Stayed at the Sofitel Angkor while on a tour with AMA Waterways. The grounds are absolutely beautiful with a relaxing lake and covered arbor to just sit and take in the surroundings.

The location is perfect, just outside the city and a quick Tuk Tuk ride from the hustle of Siem Reap.. The room was very comfortable and quiet as well as clean. I don't really understand the review that implies this is not a luxury hotel.

The breakfasts were also quite nice with as much food as you would want and with a high quality. No complaints there!

I would not hesitate to recommend this property to anyone.

  • Stayed: December 2011, travelled as a couple
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Thank nsgw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrice D, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this reviewResponded 20 January 2012

Thank you for your review on Trip Advisor and your kind comments about the hotel. Our culinary brigade will be delighted to hear your praise about the breakfast buffet. It has been a pleasure having you stay with us and we hope to welcome you back soon. – Fabrice Ducry - General Manager.

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Additional Information about Sofitel Angkor Phokeethra Golf and Spa Resort

Address: Vithei Charles De Gaulle, Khum Svay Dang Angkor, Siem Reap, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Siem Reap
#6 Business Hotel in Siem Reap
#7 Romantic Hotel in Siem Reap
#14 Family Hotel in Siem Reap
#23 Luxury Hotel in Siem Reap
#24 Spa Hotel in Siem Reap
Price Range: £127 - £255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Angkor Phokeethra Golf and Spa Resort 5*
Number of rooms: 238
Official Description (provided by the hotel):
Set in landscaped gardens on Charles de Gaulle Avenue, Sofitel Angkor Phokeethra Golf and Spa Resort is the closest Siem Reap hotel to the ruins of Angkor Wat. This unique Siem Reap Cambodia hotel is situated near traditional markets, tourist attractions and the airport. Enjoy the many features of Sofitel Angkor Phokeethra Golf and Spa Resort, including 238 rooms, a swimming pool, Jacuzzi, spa, five food & beverage outlets, the Phokeethra Country Club, and a world class 18 hole golf course. ... more   less 
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Also Known As:
Sofitel Angkor Phokeethra Golf Hotel Siem Reap
Sofitel Angkor Phokeethra Hotel
Sofitel Siem Reap
Siem Reap Sofitel

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