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“Faboulous garden and pool!!!!!”

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Sofitel Angkor Phokeethra Golf and Spa Resort
Ranked #29 of 356 Hotels in Siem Reap
Certificate of Excellence
Sao Paulo
Level 3 Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Faboulous garden and pool!!!!!”
Reviewed 17 January 2012

Excellent service, besides the fact that we arrived almost 19:00 and the room was not ready...We had to wait for 1 hour...
The room is really confortable but it needs a renovation, looks tired..
Good spa, amazing garden, pool and lobby.
The staff is really well trained and welcoming!!!!!! The concierge team was fantastic and really made things easier for us!!!!!!

  • Stayed January 2012, travelled as a couple
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    • Cleanliness
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Helpful?
Thank EDUDUSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (638)
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English first
'S Gravenwezel, Belgium
Level 4 Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 January 2012

We stayed at this very good Sofitel during our tour in Cambodia at the end of Dec and enjoyed New Years Eve Gala dinner around the swimming pool. Hotel is well located, close to temples (with tuk tuks you can get anywhere in 5 - 15 min). We loved the style of the hotel infrastructure (not high building), gardens and the large swimming pool. Rooms and facilities are 5*. We enjoyed a deluxe room on 3rd level with view on swimming pool. Extra bed for our daughter was comfortable. Nice bathroom. Relaxing atmosphere. In between the am and pm temple visits, we enjoyed a long lunch break with lunch around the pool. Nice food at reasonable prices.
Breakfast buffet is very good (warm and cold, also asian). Dinners at hotel were good, but there were some coordination problems with the kitchen (timing of dishes....).
Buffet dinner with traditional dance is good if you want to enjoy the dancing. Buffet is not spectacular however, but show is nice. Staff at live cooking stations hardly spoke English.
Staff is very friendly. 'Bonjour, Bonsoir ' but no further French.
Very good service of the concierge team. Visal arranged our temple tours and guide and booked a restaurant for us (Cuisine Wat Damnak => very nice)
We would certainly return to this hotel and highly recommend it.

Room Tip: we were very happy with room 325 on 3rd level with view on swimming pool
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Cvhd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrice D, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this review, 31 January 2012
Thank you for your review on Trip Advisor and your kind comments about the facilities, the service and the food. Furthermore, we appreciate that you pointed out some concerns about the Asian buffet. Such feedback enable us to consistently re-evaluate our product and services. We will rotate our “Ambassadors” of the live cooking station to ensure English is spoken. It has been a pleasure having you stay with us over the holiday season and I look forward to welcoming you back soon. Fabrice Ducry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ho Chi Minh City, Vietnam
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 14 January 2012

Lovely property. Huge reception area and the welcome was nice. Concierge and staff was very helpful. The room was spacious and comfortable. Both living room and bedroom both has a walkout patio door to the grass area and pool. In-house coffee machine to make espresso, latte or cappuccino with Lavazza coffee (great touch). A bottle of Tattinger on the coffee table as a welcome gift was also a wonderful touch.

The negative is the large property that the Sofitel occupied so it is quite lack in charm and personal feel. You really have to walk quite a bit from place to place... ie. room to lobby and to dinning. The breakfast and dinner buffett selections were quite poor especially for a Sofitel chain hotel. This really was the difference from a good resort to the better one but will stay again none the less.

  • Stayed July 2011, travelled as a couple
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Helpful?
1 Thank Tristan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrice D, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this review, 31 January 2012
Thank you for staying with us and for taking time to share your experiences on Trip Advisor. Whilst we are in the process of further upgrading the hotel with modern features, it is our aim to preserve the lush gardens and colonial aspects. Please note that our Executive Chef is currently re-working our offerings in all our restaurants… I had the pleasure to do some food tasting and it is a true delight :) . Thank you again for your comments and we look forward to welcoming you back soon. Fabrice Ducry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level 4 Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 12 January 2012

We moved here after staying at The Victoria. This hotel is further away form town large and impersonal. The service from the reception and concierge was excellent however it lacks any kind of charm. The breakfast was very adequate.

I think there ate much better places to stay in this wonderful place.

  • Stayed October 2011, travelled with family
    • Value
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Helpful?
Thank SG1912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 3 Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 January 2012

A wonderful hotel to stay at whilst in Siem Reap. Located between the temples and the town, it is an absolute haven of tranquillity to return to after trips out and about. Staff are exceptional and make your stay a delightful experience. Pool and gardens are gorgeous. Can't recommend this hotel highly enough - we stayed for 14 nights (!!) and even then it was a wrench to leave.

  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
Thank EmandSime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC
Level 5 Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 7 January 2012

My husband and I enjoyed this hotel tremendously during a tour of Vietnam and Cambodia. Even as we walked in, we could tell this was above and beyond all expectations. The rooms and facilities are definitely 5-star. Beds were ultra comfortable, service top notch, bathroom featured shower and tub plus all amenities. Beautiful swimming pool with excellent lounges and swim up bar. Used the spa, which I would rate as a decent value but reflective of Cambodia's continuing growth in sophisticated travel offerings rather than a 100% polished offering. We enjoyed a breakfast buffet with extensive European and local offerings, and found the Khmer foods on both the lunch and dinner menus to be extraordinary.
To get to downtown or the temples, you will need transportation, but local motorcycle cabs are readily available and inexpensive.

Room Tip: Ground floor rooms have a porch and lounge chairs that overlook the lagoon!
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  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
Thank phang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 January 2012

From the seamless, seated check-in in the fragranced lobby, to the large, comfortable room, the pristine lagoon of a pool, the serene water gardens and the food placed on your plate, this hotel is an utter delight.
The staff are courteous, friendly, efficient and clearly work to create a warm, relaxing atmosphere. This is a happy place to stay and we recommend it unreservedly.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GavinNonnieHugo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Angkor Phokeethra Golf and Spa Resort

Property: Sofitel Angkor Phokeethra Golf and Spa Resort
Address: Vithei Charles De Gaulle, Khum Svay Dang Angkor, Siem Reap, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Siem Reap
#6 Business Hotel in Siem Reap
#7 Romantic Hotel in Siem Reap
#14 Family Hotel in Siem Reap
#24 Luxury Hotel in Siem Reap
#25 Spa Hotel in Siem Reap
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Angkor Phokeethra Golf and Spa Resort 5*
Number of rooms: 238
Official Description (provided by the hotel):
Set in landscaped gardens on Charles de Gaulle Avenue, Sofitel Angkor Phokeethra Golf and Spa Resort is the closest Siem Reap hotel to the ruins of Angkor Wat. This unique Siem Reap Cambodia hotel is situated near traditional markets, tourist attractions and the airport. Enjoy the many features of Sofitel Angkor Phokeethra Golf and Spa Resort, including 238 rooms, a swimming pool, Jacuzzi, spa, five food & beverage outlets, the Phokeethra Country Club, and a world class 18 hole golf course. ... more   less 
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Also Known As:
Sofitel Angkor Phokeethra Golf Hotel Siem Reap
Sofitel Angkor Phokeethra Hotel
Sofitel Siem Reap
Siem Reap Sofitel

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