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All reviewsswim up barcitadel restaurantbeautiful hoteloperations managertuk tukmain restaurantjunior suitebreakfast buffetan oasislarge poolgreat poolafter a long daywelcome drinkphnom penhpub streetpascalaccor
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Reviewed 15 October 2017

Outstanding hotel. The service was exceptional. Staff were friendly and helpful. Pool is wonderful and large with a swim up bar. Rooms were well appointed and a generous size. Grounds are beautiful. Restaurant had amazing array of choice to suit any traveler. Went to the SoSpa for the Royal Coconut Delight treatment. Sinat was excellent in the spa. highly recommend.

  • Stayed: October 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank MiataTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pascal_Tadin, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this reviewResponded 24 November 2017

Bonjour MiataTraveller,

We are delighted to read your positive review about your recent visit to Sofitel Angkor Phokeethra Golf & Spa Resort.

Your wonderful comments about our property will be shared with our ambassadors who will be very touched. I am pleased to read you enjoyed our pool, the grounds and also your treatment at SoSpa. I will pass your kind your words to Ms. Sinat.

Indeed we are delighted to had the privilege to welcome you for your birthday and we met your expectations.

Sincerely,

Pascal TADIN
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

Outstanding service both friendly and helpful in all areas of this hotel. Large clean swimming pool. A good day spa and gymnasium. Food was also excellent. A wide selection of food available at the breakfast buffet. In particular enjoyed the atmosphere in the bar where we had drinks and dinner one night.

Stayed: October 2017, travelled as a couple
Thank Margaret R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pascal_Tadin, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this reviewResponded 24 November 2017

Bonjour Margaret R,

We thank you for sharing your experience in Sofitel Angkor Phokeethra Golf & Spa Resort.

I am very pleased to read that you enjoyed the design of our grounds but especially our amazing pool which one of the biggest in Siem Reap. It is great to hear that you enjoyed your stay and experienced our breakfast buffet. I am pleased that you found the service to be very high. Our Ambassadors are doing a remarkable job to craft each stay into a unique moment.

We very much look forward to welcoming you back again.

Sincerely,

Pascal TADIN
General Manager

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Reviewed 14 October 2017

Just what you expect and more from a luxury hotel. Premium service and quality with very relaxed atmosphere. Great rooms, service with smiles and facilities. I was there for business but had a blend of efficient support on that side and very relaxed environment on the other

Stayed: October 2017, travelled on business
Review collected in partnership with this hotel
Thank jeremy_blain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pascal_Tadin, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this reviewResponded 24 November 2017

Bonjour jeremy_blain,

I am pleased to read your heartfelt words, thank you for taking the time to write about your recent experience.

I will certainly pass on your positive feedback to our Sofitel Ambassadors. I am so pleased to hear that you enjoyed our service.

Thank you once again for your message and I hope to have the opportunity of welcoming you back to the Kingdom of Wonder in the near future.

Best regards,

Pascal TADIN
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2017 via mobile

From the warm welcome on arrival until our departure, it was the most magical experience we ever had. The room was well appointed, classy and beautifully furnished with a balcony overlooking the lake. The Front Office Manager Ken and his Assistant pampered us throughout our stay and made sure we had everything we could possibly want. All the staff have been just brilliant with an impeccable attention to detail. A special mention to the breakfast waitress Taev( hopefully spelled correct) which gave us great tips for visiting places and always welcomed us with a big smile.

Again many thanks to the team. We absolutely loved it and will certainly visit again.

Stayed: October 2017, travelled as a couple
1  Thank Hamburger J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pascal_Tadin, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this reviewResponded 24 November 2017

Bonjour Hamburger J,

Thank you for taking the time to post a review about your recent stay in Sofitel Angkor Phokeethra Golf & Spa Resort!

I am pleased to know you enjoy our property with all your family and I will certainly pass on your positive feedback to our Sofitel Ambassadors whom will be delighted to receive your comments and especially to Mr. Ken, Mr. Bunsak and Ms. Teav.

We hope to welcome you back to Angkor.

Sincerely,

Pascal TADIN
General Manager

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Reviewed 13 October 2017

Incredible property in Siem Reap! Amazing staff in all areas! I used the spa for massage and then mani pedi which were both amazing experiences. Pool was just incredible and very refreshing after our tours. Room was spacious and just a beautiful view. Breakfast was also very good. Close to markets by $2 Tuk Tuk! They just need to bottle that scent that is in all areas of the hotel! Would highly recommend this hotel to anyone.

Stayed: October 2017, travelled as a couple
Review collected in partnership with this hotel
Thank CJLSobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pascal_Tadin, General Manager at Sofitel Angkor Phokeethra Golf and Spa Resort, responded to this reviewResponded 24 November 2017

Bonjour ddscjl,

Greetings from Sofitel Angkor Phokeethra Golf and Spa Resort!

I am glad to read that you found the property to be welcoming with great service. Sofitel Ambassadors are known to provide professional and outstanding service – I am very pleased that you appreciated this attention to detail and all our facilities.

Thank you again for your review and we look forward to welcoming you back again.

Sincerely,

Pascal TADIN,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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