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Raffles Grand Hotel d'Angkor
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Reviews (1,825)
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913 - 918 of 1,825 reviews
Reviewed 3 February 2014

We stayed 3 nights here & loved it. Upon arrival at the airport our booked transport was waiting for us, with some cold water & swiftly brought us to the hotel. Quick check in was appreciated as we were tired arriving late. Our Landmark room had nice balcony with pool view & easily accomodated the extra bed for our daughter. We were near the end of the corridor & had a bit of roadside noice as a result but nothing to keep us awake or wake us up. The pool is huge, in quiet tropical garden and with pool bar. The staff dropped by with pineapple ice lollies as a treat.
Breakfast is fantastic and can be taken both inside or on the terrace overlooking the pool & garden. We also enjoyed one tasty lunch on the terrace one day & a dinner. We were a bit disappointed to see limited local cuisine options on the dinner menu but the ones we did have were amazing in taste. We had before & after dinner drinks all nights which came with some nice nibbles.
All in all a very understated atmosphere. Mostly older couples or small travel groups though: not (m)any children in sight. In all a great place to stay, as expected really in a hotel with this name.

Stayed: January 2014, travelled with family
Thank klein1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded 7 February 2014

Thank you very much for sharing your experience at the Raffles Grand Hotel d’Angkor. I appreciate your kind compliments on your stay and rest assured that your compliments will be passed on to my team.
It would be a pleasure for us if you could return and stay with us again and enjoy our offerings at the Restaurant Le Grand where we have a more extensive selection of Royal Cambodian cuisine.

Thank you very much and we look forward to welcoming you back.

Kind regards,
Christian Sack
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2014

My husband and I just spent seven days at this hotel. The staff is one of the most gracious and attentive I've seen. The hotel is beautiful. Our room was lovely, with a balcony overlooking an enormous pool. In the lobby, there is a very large area for sitting and relaxing where you can get a meal, have a drink, or just decompress after a day of visiting the breathtaking temples. We had dinner at two different restaurants while we were there, but, in my opinion, the food was best at Raffle's two restaurants. In seven days time, we left with absolutely no complaints about this grand hotel.
All taken into consideration, the staff is what made this hotel so exceptional. We left feeling like we were leaving friends.

  • Stayed: January 2014, travelled as a couple
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Thank kathy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded 2 February 2014

It is a pleasure to receive your positive review on your stay at the Raffles Grand Hotel d’Angkor. I am happy to know that you and your husband had a comfortable and relaxing week-long stay in this historic hotel, filled with delectable Royal Cambodian Cuisine at our signature Restaurant Le Grand as well as inspiring stories from the fabled Angkorian temples.

We look forward to welcoming you for your next retreat in the splendor that is Cambodia.

Kind regards,
Christian Sack
General Manager

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Reviewed 1 February 2014 via mobile

A hotel run the way they used to be. Well kept colonial landmark in Siem Reap, close to everything you need.

Rooms are large and well equipped.

Being an old building, a lot of noise from cleaners above and in the corridors, which makes a sleep in challenging. Probably the only blemish.

Stayed: February 2014, travelled as a couple
1  Thank thepolarbeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded 2 February 2014

Thank you very much for your compliments and I hope that you had enjoyed the elegance of the old world as well as the personalized service at the Raffles Grand Hotel d’Angkor. Most of all, I hope that you had a magnificent journey to the wonders of Angkor.

We look forward to welcoming you back again in the future.

Kind regards,
Christian Sack
General Manager

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Reviewed 30 January 2014

We spent two nights at the elegant, colonial style hotel in a quick visit to Siem Reap and we couldn't have made a better choice!
The building is a 1920's built with large elegantly decorated lounges and restaurants.
Our suite with very large four posted bed was huge plus a very large and elegant lounge.
Two marble bathrooms one with a large shower enclosure both with all the amenities you would expect from a 5 star hotel.
The hotel has a beautiful and huge swimming pool with lots of loungers in surrounded by well looked after tropical grounds.
Rooms are clean and serviced twice a day, including the double terrace looking towards the pool.
We dined twice in the hotel restaurants and the food is excellent with a good choice of local dishes and also western food.
The staff everywhere are excellent and always pleasant and helpful.
All prices in the hotel are in US dollars as it's the norm in Siem Reap so you don't need to change any money into local currency.
The hotel is located between the town centre and all the temples and airport which makes the distances anywhere about 15-20 minutes by car.
Breakfast is again very good with large variety of international and local tastes.
We really enjoyed our stay and we highly recommend the hotel especially for its tranquil atmosphere after a a hard day visiting the sights.

Room Tip: The suites facing the pool are really fantastic
  • Stayed: January 2014, travelled as a couple
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1  Thank OTT12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded 2 February 2014

Thank you very much for sharing your feedback on your stay at the storied Raffles Grand Hotel d’Angkor. I am glad to know that our hotel served as your perfect haven on your short visit to Siem Reap. It is wonderful to receive all your inspiring compliments and please be assured that I will share your kind words with my team.

We look forward to welcoming you back again for another luxurious, tranquil and, hopefully, longer escapade to the mystical ruins of Angkor.

Once again, thank you very much.

Kind regards,
Christian Sack
General Manager

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Reviewed 30 January 2014

We stayed at Raffles because the swimming pool area and gardens were very spacious and we were not disappointed. The welcome at the hotel was excellent with Christian the Manager and many of his staff greeting us. The hotel is very spacious, the lounges, restaurant and the pool area is very calm and relaxing. They bring you a sun hat, clean your sunglasses and spray your face with lemon grass refresher if you wish! The rooms are very nice, the hotel is slightly old fashioned but that is to be expected of this type of building. Spotlessly clean throughout, the housekeeping was outstanding and the staff could not do enough for you. The bathrooms do need to have thermostatic control showers and the lighting could be better in the bathrooms. The breakfasts were excellent and they offer wine tasting, cocktail tasting. Vandy at concierge was excellent and recommended and organised many things for us. Thank you for a wonderful stay. I would highly recommend to stay here if you want time to relax and be looked after while visiting all the wonderful temples in Siem Reap.

  • Stayed: January 2014, travelled as a couple
    • Value
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Thank UKMary611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded 2 February 2014

Thank you very much for your wonderful comments on your stay at the Raffles Grand Hotel d’Angkor. We appreciate and value your suggestions as well, and rest assured that we will have a look on how to improve our room facilities further.
Overall, I am glad to know that you had enjoyed your stay with us and particularly loved our vast gardens as well as our famed pool.
The pleasure is on us and we look forward to welcoming you back again in the future.

Kind regards,
Christian Sack
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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