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“Brilliant service, and fantastic value for money”

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Belmond La Residence d'Angkor
Ranked #43 of 345 Hotels in Siem Reap
Certificate of Excellence
Adelaide, Australia
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Brilliant service, and fantastic value for money”
Reviewed 7 February 2011

A great hotel. The service is second to none. In fact my only criticism is the service is a little too attentive. The room I had was massive with a great bathroom. My room was in the new wing, if you can try, and book your room in this section of the hotel.

  • Stayed January 2011, travelled solo
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    • Service
Helpful?
Thank PJMAUNDER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (292)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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English first
London, United Kingdom
Level Contributor
131 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 2 February 2011

Wow, this is a really wonderful hotel. The staff are very warm and welcoming; the room was pretty much perfect; breakfast was excellent especially the 6am opening time (for early temple visits); but best of all was the large pool, surrounded by tropical trees (and romantic candles in the evening), wonderfully clean and chlorine-free, with comfy loungers and the bar just above it for drinks. Lying next to it in the glorious evening light and warmth, I couldn't remember feeling so relaxed for a long time.

  • Stayed January 2011, travelled as a couple
    • Value
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Helpful?
Thank tonysony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Orleans, Louisiana
1 review
Reviewed 31 January 2011

All there is to say about La Residence is that it is hands down one of the best hotels that I have had the pleasure of staying in asia.
The Staff is remarkable an are genuinely attentive, the service is perfect, prompt and no intrusive.
My room overlooking the pool was very well appointed, with tasteful amenities. The beds are fantastic!
The swimming pool is surrounded by a lush tropical garden. The atmosphere is just great and relaxing while casually elegant.
I took the opportunity on my last day to visit the surrounding areas. The temples are simply stunning, definitely worth the trip. This country is truly an architectural wonder...
I want to thanks Vang for his perfect service at breakfast time and for his kindness, as well Veasna at reception for the good deal on excursions.
I will definitely be back soon, this time with my wife who I am sure will love this hotel and all its surrounding beauty, I look forward to it as three days is too short to visit Cambodia and its wonders. Next time I will be back for leisure.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NOLA4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 January 2011

We cannot praise better this hotel.
We have been in 5 different hotels during our trip in Asia, and La Residence stand out from far away!
All is done with a smile, the staff is incredible.
Tuk tuk to go to town is $2 and only 2 mn away.
The highlight: spending quality time at night around the fireplace of the swimming pool, sipping Martini's...

  • Stayed September 2010, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Mitch3782
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CA - USA
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 24 January 2011

This hotel was great! The staff was very friendly and the massages, food we had were amazing. I would note though that the regular rooms were a tad dated so we ended up ugrading to a suite (much better). I would definetely recommend getting a suite since the prices are already pretty steep (or be in the position to upgrade to one with an amex card, etc). We also loved the pool and pool service. Overall, we really enjoyed the hotel and it was also very easy to arrange for site-seeing (we got a great guide through the hotel to take us to angkor wat that was arranged only 30min prior :)

Stayed December 2010, travelled with friends
Helpful?
Thank Gayle12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
Reviewed 24 January 2011

Just Beautiful.
I cannot describe this hotel a better way: Stunning
We have reserved a suite to highlight the end of our trip in Asia at la Residence.
We didn't make a mistake, the reviews are absolutely right.
Probably the best experience in luxury hotels.
The service and the smile of the staff make you feel in another world.
We just came back from Vietnam and the difference as far of service, quality of facilities and food is excellent.
The spa is probably the best in town after trying the cheap one in town.
The management did a great job in every details.
We will highly recommend this place for a perfect experience.

Cross & Co

  • Stayed January 2011, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank vincent_cross68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 14 January 2011

I have traveled through SE Asia quite a bit and I have to say that the service at La Residence is absolutely the warmest I have ever encountered. It may not be as polished and automatic as the service in the top city hotels like The Peninsula but the smiles here are the most genuine and the staff smiles all the time. And I put them to the test: from in-room service to restaurants dining, concierge bookings, secretarial services, poolside service, spa, transport, money changing - think I used every possible service aspect this hotel had and they were always there, trying hard, smiling, making you feel like they really want to help. We were upgraded on arrival to a pool view room and after eyeballing the other rooms on the property, this seems to be the top choice if you are price insensitive. Most quiet and post-card perfect view. The landscaping of the pool and the tikki torches and fire pits they light at night make for a very pretty sight. For touring the temples, I recommed you do a guick google search - there is an increasing number of guides that put up websites and are quite competent. It costs about $25 per day for the guide plus another $25 for a car with driver (which I recommend over tuk-tuk, it can get very dusty on the tuk-tuk ride to the temples and is nice to have some a/c in the car for a break in between sights). The hotel will charge 2x-3x more to arrange the same thing. For top 3 temples we liked Preah Khan, Ta Prohm, Angkor Wat in that order. We woke up one morning at 4:30 am to get to Angkor Wat for sunrise but it was really not worth it. You can take the same pictures at 8am and you can still have your breakfast. Which reminds me, the breakfast at La Residence is not to be missed - a very romantic outdoor garden setting is available, wonderful fresh food with enormous variety and included in room price. We also did dinner one night in the hotel with an Apsara show. The dances rocked, the food though was mediocre, perhaps the only shortcoming of the hotel is its dinner food, very westernized. For excellent local food at half the price and a gorgeous South Beach setting go to Viroth's for dinner, it is round the corner from La Residence, you can walk in 2 minutes. Make sure to go to town by tuk-tuk, it should be about $2 USD each way and the tuk-tuk is much more comfortable than the ones in Thailand for example. In town, we loved Khmer Kitchen for local food (there is 2 of them, go to the one on Pub Street for people watching). We also tried AHA but didn't quite like it. Good people watching if you sit outside but the food was mediocre. The weather in December was excellent, hot but not unbearable during the day and pleasant nights out, I could wear long sleeve shirts comfortably for dinner. La Residence has a great location, fabuluos service and a very lux bungalow setting with all the wood panels. Very highly recommended.

Stayed December 2010, travelled as a couple
Helpful?
2 Thank drazhen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Belmond La Residence d'Angkor

Property: Belmond La Residence d'Angkor
Address: River Road, Siem Reap, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Siem Reap
#18 Romantic Hotel in Siem Reap
#19 Family Hotel in Siem Reap
#35 Luxury Hotel in Siem Reap
#38 Spa Hotel in Siem Reap
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Belmond La Residence d'Angkor 5*
Number of rooms: 59
Official Description (provided by the hotel):
Belmond La Residence d'Angkor in Siem Reap, Cambodia is an intimate retreat that beautifully captures the region's history while offering every modern luxury. Located close by Angkor Wat, Angkor Thom and Tonle Sap Lake, it's an ideal base to explore the wonders of the region. Siem Reap's lively markets, galleries and thriving restaurant and bar scene are just steps away. Local elegance and stylish luxury are the hallmarks of the hotel's rooms and suites, furnished with traditional hardwoods and bamboo and exquisitely decorated in soft cottons and jewel-toned silks. At Circle restaurant, enjoy a unique gastronomic experience of International and Khmer cuisine or enjoy more relaxed fare at Ember. The Martini Lounge is a relaxed cocktail lounge with impressive views of the gardens. A tropical oasis-like large swimming pool is at the heart of the hotel and is complimented by the tranquil Kong Kea Spa. The hotel also benefits from a fitness centre, two boutiques, a tour desk and complimentary daily activities such as a monk blessing or shopping tour. ... more   less 
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Also Known As:
La Residence d`Angkor By Orient-Express Hotel Siem Reap

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