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“Excellent staff”

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Victoria Angkor Resort & Spa
Ranked #55 of 376 Hotels in Siem Reap
Certificate of Excellence
Reviewed 15 August 2014

Very friendly staff, great food, and location. Loved the little things about this hotel….the nice smelling cool and hot towels provided, the little gifts left in our room, the staff that will go out of their way for you just to make you happy, beautiful gift shop, great bar and friendly bartenders. The room was good but the staff is what really makes this hotel so great.

Room Tip: Probably best to request a room with the pool view not as noisy.
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  • Stayed: August 2014, travelled as a couple
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    • Service
1  Thank Jea201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,273 - 1,279 of 2,839 reviews

Reviewed 14 August 2014

This hotel has a great "feel" about it, much better than some of the sterile 5 star hotels. Right from check in, the staff are very friendly, respectful and accommodating, always with a smile. Each time you enter the hotel you are greeted with a cold face washer. The rooms are large, big comfortable beds and all have balconies. There is free wifi in all rooms. Breakfast is good with a selection of cuisines and freshly made juice. There is a large salt water pool with a good number of lounges, umbrellas and hats are provided for those who choose to sit in the sun.

Stayed: August 2014, travelled as a couple
Thank Ozmatho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

Beautiful pool; very helpful and friendly staff. Got a driver and guide to visit temples through the hotel. Very easy and affordable. Bed was enormous! Traveled as a couple in September 2011. Very well located.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Travel_Moe2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

We have just stayed 3 nights there and we have been very pleased by this hotel.

Decoration is very beautiful in the lobby but also in rooms. Comfort is also great. Service is very friendly and helpful at the front desk and in the breakfast restaurant.
We have also enjoyed a lot their breakfast, which shows quality and choice. And i can tell you that we have stayed in a lot of hotels in South East Asia.

In total, I have particularly appreciated this hotel because of its specific charm. I will probably try other hotels of this chain.

My only disappointment has been for the swimming pool. I know that many guests will be surprised by my comment as it looks beautiful and large on pictures. It is very nice indeed because of its specific decoration, but it is not as large as it first seems compared to the size of the hotel. At the end of the afternoon, after visiting temples, all guests want to jump into the pool and it is quickly crowded. This is worsened by the fact that 3 balls are left for the use of guests. Many people play with balls and it gets difficult to swim because of the space occupied by the different games. I would recommend the hotel to limit the number of balls to 1 or 2.In addition, staff at the pool are not that efficient and not very keen on helping guests to get a chair and a towel.

Stayed: August 2014, travelled with family
2  Thank toto92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

We absolutely loved our stay at this hotel. The rooms are big, clean and have every comfort you need and finally we had a shower with a proper water pressure :) The pool was lovely and very big so that you could actually swim in it. We always found chairs next to the pool when we needed them and the staff all over the hotel was very friendly. The breakfast buffet is massive so that you really have trouble deciding what you want to eat. The bar has a nice selection of cocktails always served with little nibbles. One evening we ate at the restaurant and the food was delicious. I also had a head massage at the Spa and thoroughly enjoyed the experience. Some people mention that the hotel was not clean but we never had that experience. On the final day we checked out at 12 but could use changing rooms next to the Spa so that we could enjoy the pool until we went to the airport. The hotel is also well located so that you easily can walk to the town center. We really would have loved to stay for another few days :)

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Laurence26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

This is a fabulous hotel. Pool area exceptional, one of our "tuk-tuk" drivers said it is the best in town. Rooms overlooking the pool wonderful view. Staff very friendly and my husband had his birthday whilst we were here and they all came out singing with a cake for him at breakfast as well as a card signed by many of the staff.
Happy hours are great value as all drinks half price and they put on canapés as well and keep topping up the bainmaries. They make terrific Margarita's.
Definitely would return to The Victoria if visiting Siem Reap in the future.

Stayed: July 2014, travelled with friends
4  Thank Rubytuesday5557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

Impossible to find a fault at this resort,from the moment you arrive until check out you are treated with a smile and a friendly face. The building is a wonderful replica of a colonial era style and the rooms are clean and spacious .The restaurants serve delicious meals and the breakfast service is as good as you could ever ask for. Happy hour drinks encourage you to stay around the resort a little longer before heading into "pub street". Select tuk tuks await your every need and you can relax that they aren't trying to rip you off. The resort in some way reflects Cambodia,everyone is pleased to see you, a warm friendly smile on everyone's face and an ability to look to the future and not back at the atrocities that have so visibly had an impact on the people.
I'm sure you could stay somewhere cheaper but I'm not sure you could stay anywhere better.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Barry O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Victoria Angkor Resort & Spa

Address: Oum Chhay Street | Central Park, Siem Reap 93145, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Siem Reap
#7 Top resorts Hotel in Siem Reap
#7 Business Hotel in Siem Reap
#10 Family Hotel in Siem Reap
#48 Luxury Hotel in Siem Reap
#50 Spa Hotel in Siem Reap
Price Range: £75 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Victoria Angkor Resort & Spa 5*
Number of rooms: 130
Official Description (provided by the hotel):
The Victoria Angkor Resort & Spa, characterized by its typical colonial architecture, features 130 rooms overlooking the salted swimming pool and its tropical garden, or the magnificent Royal Garden. The 10 suites of 73m2 are each one decorated in its proper style. They offer the comfort of a living room, an outside terrace, a king size bed and a big bathroom with bathtub and separated shower. The Deluxe Room of 38m2, overlooking the pool, and Superior, with a view on the Royal Garden, can be chosen with a king size or a twin bed. Meeting place for local artists, retreat for diplomats, nature lovers, writers, romantic tourists or nostalgic from a dream time, the Victoria Angkor is an arty and authentic hotel. ... more   less 
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Also Known As:
Victoria Angkor Resort And Spa
Victoria Angkor Hotel Siem Reap

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