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“Wonderful SERVICE in a beautiful Resort”

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Angkor Century Resort & Spa
Ranked #164 of 356 Hotels in Siem Reap
Jupiter, Florida
Level 6 Contributor
246 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
“Wonderful SERVICE in a beautiful Resort”
Reviewed 30 January 2014

Angkor Century Resort & Spa…. arrival November 12, to November 16 , 2013

we flew in from Bangkok which is a one hour flight into Siem Reap. At the airport you can buy your Entry-VISA at US $ 20.00 per person, be sure to bring a Passport picture. Outside the airport you will be assigned a TAXI , it's all well organized…our Taxi driver Chea Sothakea.. Phone : 012 437 663 the young driver spoke good English can organize anything to want in town… and we hired him for the next day to drive us around visiting the various sights of Angkor Wat. We were greeted by a Hostess Leng upon arrival at the Resort and she presented each of us a SCARF…. we stayed in room 258 ( see pictures ) which was very comfortable , it was a large room and had all the amenities to make your stay enjoyable. Hostess MOM is also very pleasant… the resort is very modern, very clean, good food for Breakfast,( huge selection of Western / Asian food items ) , if you prefer you can dine on the terrace. Lunch and Dinner was also good. For Dinner they offer a " Apsara Cultural Dance Show " weather permitting it will take place near the pool area, if not , enjoy the show ( You should see it…. ) in the main dining room, called the Coffee House where the service is very efficient. In front of the dining room they have local entertainment, performed either by the 11 year old boy K. Meta playing the * Rorneatek * instrument, or a very charming girl just 8 years old..The Resort also has a very nice Swimming Pool area….. Since we like massages ( Khmer ) we hired a Tuk - Tuk, ( you find them lined up on the right hand side when you leave the Resort - be sure to negotiate - . He took us to " Healthy Hands "( located on National Rd. No 6 Svaydangkum, Siem Reap Telephone 063 96 61 62 ), where a 60 minute massage is US $ 10.00 , take advantage of this fabulous price.….I had masseuse No 55 , her name is HOUY just terrific. While in downtown Siem Reap, visit Pub Street's shops and markets… everything looked very clean…
Since we hired our own Taxi Service ( a suggestion from another TripAdvisor writer ), CHEA S… was waiting for us promptly at 5:00 AM with a certified Government Tour Guide to take us to Angkor Wat, we paid for the full Day US 30.00 to each individual and it was worth it. We wanted to see the SUNRISE taking place at Angkor Wat, which is very magical and spiritual. As we arrived at the entrance, we bought a three day pass for US $ 40.00 each… this allows you to visit all the Temples as often as you wish. We arrived in front of the Lagoon / Temple at 5:30 AM when it was still dark to await the sunrise. There were hundreds of people there . Be sure to bring your Camera, because the mood is awesome and the reflection of the Temple in the Lagoon is spectacular too. At 7:10 AM the sunrise took place and everyone was in "AWE"… we left by 7:30 AM returning to our Resort to have a good hearty breakfast. Just set a time with your driver and he will be waiting for you to go back to Angkor Wat… also be sure to get the phone number of his Cell phone, also if you hire a Tuk - Tuk, just in case if the meet up is problem you can call him. Everyone has a Cell phone , ask a driver to make the call for you and give him US $1.oo Dollar tip. He will be thankful. By the way all transactions are quoted in US Dollars- except in the Super-Market - but everyone accept the local currency as well . Our Tour Guide " Meu Moeun Telephone.. (855) 17 90 72 79 or (855 ) 15 63 49 52--- eMail: moeunmeu@yahhoo.com , is very good, speaks good English and will take you through each Temple and explain all the details to you. You will be pleased with his SERVICE. We visited the main Temple " Angkor Wat, Angkor, Thom Temple and Ta Prohm Temple. Of course he will take you to other Temples in the area as well on other days. On another day we took a Tuk-Tuk with driver Mr. NOEUT , Phone 097 673 01 54 his TAXI is No. 9707 .This young man is also very reliable and on time and understands English. He took us to Tole Sap Lake which is a 19 km drive from the Resort. Here you can take a one hour boat ride to see houses on stilts , the boat will tale you through Canals, you will see a lot poverty, everybody wants money… I say skip the trip, it's not worth it. rather see Inle Lake in Myanmar much more pleasant. I mailed from the Resort about 7 Postcards with the Angkor Wat scene, gave the postcards to a clerk at the reception desk for mailing, he wanted for each card US 1.00 which I paid to him in CASH , but my postcards never arrived at their designated destination. Don't repeat this mistake. Some Folks still LOVE our US DOLLAR. What a disappointment… even with this experience I MUST say, that the people I dealt with in Siem Reap / Angkor Wat were very gracious, very pleasant, very helpful & accommodating. We had a great time and recommend to visit this site.

Room Tip: Room 258 , a very comfortable room, very clean, with a view out to the Gardens...
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  • Stayed November 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
2 Thank Erfurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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339 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Brisbane, Australia
Level 3 Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 January 2014

My 2 sisters and I stayed here for 4 nights in early January. It was a very pleasant place to stay, marvellous courteous helpful staff, an easy walk or tuk-tuk ride to town & comfortable clean rooms. The only downside was that the airconditioning was a little noisy. The hotel seems to mainly cater for Asian package tours but all the staff couldn't help enough to assist we 3 older anglo-saxons. The breakfast buffet was extensive and each morning the breakfast manager offered us bacon & cheese as well. We would recommend watching the dance performance at night while eating the delicious Khymer set menu. The Khymer beef salad & chicken in tamarind sauce from the set menu are 'to die for' so we ordered them again another night! If I ever returned to marvellous Siem Reap I would stay at this hotel again.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Patricia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff
Level 5 Contributor
85 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 15 January 2014

Stayed here as part of a tour group. Room was OK, bar was fine and pool was nice. The Spa was doing a discount on massage and that was very good and excellent value. Those are the plus points. The down side was that breakfast was geared to the Asian market and it was difficult to find any alternative - bacon had to be ordered seperately and the queue for fresh cooked eggs was so long we didn't bother. The fruit was great so we mostly just went for that.

The staff were very friendly and pleasant and did their best but ordering wine was just a step too far for them - after a while the waiter came back and told us the first bottle was 'out of stock' - next choice the same thing happened - third choice arrived but it was now the red version not the white and so on (by this time we were quite thirsty). Our companions also only got what they wanted on the second attempt. We appreciate that most people on holiday here drink beer not wine, but the staff ought to have some basic understanding of it ( at least to know red from white)?

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aluakea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
195 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 2 January 2014

We spent six nights in this hotel at the end of December 2013 and found it to be very good and we enjoyed our stay.

We had two rooms on the third floor overlooking the pool and considered them to be of a good size, well fitted out and maintained and importantly clean. The hotel facilities are what you would expect of a reasonable quality hotel such as restaurant, bar facilities, pool, spa, Gym ,etc. Breakfast could have been improved a little but it was adequate and we never went hungry.

It is located a little out of what might be considered central Siem Reap which could be an advantage as you are away from the very busy area and only a short Tok Tok ride back if you don't feel like walking. Having said this it is an easy walk of 10 - 15 minutes or so (depending on how quickly you want to walk or how many shops you stop at on the way) which we did in both directions on a number of occasions.

However, the biggest asset of this hotel is the staff, they were fabulous and really made our stay that much more enjoyable. This was not limited to only a couple of staff but all appeared, from our interactions, to be friendly, cooperative, cheerful and very happy and willing to assist in any way if possible.

Room Tip: Rooms facing the pool area would be best as they have a great outlook and balconies.
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 23PeterJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicestershire
Level 6 Contributor
347 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 1 January 2014

The position of this hotel is not very good as it is too far to walk into town. There is an extensive breakfast buffet - unfortunately it is all geared toward Asian guests with very little to suit western tastes apart from bread and fruit. My husband asked for bacon and the chef arrived with three rashers (which he shared with me), but others who did not ask had the choice of bean spouts and rice etc. Internet access is only available in the lobby and not in the bedrooms.

  • Stayed December 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Fleckney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 6 Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 December 2013

My husband and I were transferred to this hotel due to some booking error by another hotel. We were told that this is a 5 star hotel and was excited on this surprise stay. We were greeted and was given a pink scarf as welcome gift, the room were clean but also looks worn out in toilet. This hotel catered to some group tour and can be quite noisy at times. Our lunch in hotel restaurant serves decent Khmer cuisine, however the breakfast that comes with the hotel stay has very limited choice and is very noisy with big tour group. The service at hotel pool side was slow. The hotel location was good which some mini mart and eateries near by, it is also walkable to Pub Street in around 15 minutes. Overall, the stay was quite pleasant with friendly staff but seem over rated and over priced.

  • Stayed November 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Rubychan84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hobart, Australia
Level 6 Contributor
255 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 1 November 2013

On arrival we were given a cold lemon tea drink and a brightly coloured scarf. Staff were friendly and courteous, and always opened the entrance door for us. Our room was spacious and had king single beds. Our room was at the end of the second floor and over-looked the pool area with a lovely big balcony. We did not have any face washers or hand towels in the room. Staff although very helpful did not understand English very well. We ordered two extra towels and after two phone calls and 30 minutes later we received two bars of soap. Shower over bath. The pool area was beautiful and very clean. Breakfast was enjoyable and lots of choices were available. There were tuk tuks right outside the door to take you to the markets or stores for a few American dollars. A convenience store approximately 10 min walk away was fantastic, had all the modern luxuries you could need at a very good price. The bed was a little hard to sleep on. (And if you are a light sleeper the air-con was noisy). Night one was fine but on night two there was some kind of noise/rattle in the top of the wall which at 3am in the morning was very annoying. I was about to call management when it stopped. Other guests heard it as well and said it was the air-con, but, I am not so sure. Our flight was not until 6.25pm and our pick up from hotel was at 4pm. The hotel only allowed check-out till 12. If you wanted to stay the extra few hours in your room it was going to cost $85 American dollars. ( We had been to other hotels who allowed us later check out at no extra cost). We had our final farewell dinner here with a typical Cambodian dance show which was very nice. There is a bar area on the entrance foyer side where you can enjoy a light meal - toasted sandwich/burger and drink for around $8.00.

Room Tip: A few tips - do not get a room at the end of the corridor as the door bangs during the night. (obvio...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Angkor Century Resort & Spa

Property: Angkor Century Resort & Spa
Address: Komay Road | Khum Svay Dangkum, Siem Reap KH 855, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#81 Romantic Hotel in Siem Reap
#101 Luxury Hotel in Siem Reap
#115 Spa Hotel in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Angkor Century Resort & Spa 4.5*
Number of rooms: 190
Official Description (provided by the hotel):
Welcome to Angkor Century Resort & Spa, a 5 star deluxe resort property set within lush tropical gardens covering an area of 9-acres. A mere 15-minutes drive from the Airport and the Angkor Temples, it is located within the heart of the Siem Reap City. Its interiors are a tasteful blend of contemporary western conveniences and artistic, elegant Khmer design. Widely respected by its industry partners, colleagues and very regular guests for its high quality of service, it is an award winning property, having received citations from the World Travel Awards UK (2003 and 2004 Leading Resort and Leading Spa Accolades) and the Trade Industry Golden Trophy for the Year 2005 from Spanish Trade Leaders' Club. Guests may select from 190 stylishly appointed rooms which suits and reflect the individual needs of both business and traveler alike. Angkor Century Resort & Spa provides with all comforts and amenities of a first-class international hotel. The relaxed atmosphere and the rich colors of an 8-acre tropical garden will complement your trip to Angkor Temples and will create memories that will last a lifetime ... more   less 
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Also Known As:
Hotel Angkor Century
Angkor Century Siem Reap
Angkor Century Hotel

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