I've been living in Asia for the past 4 years or so, and I've done my fair bit of traveling around SE Asia while staying in cheap hotels and guesthouses. But Smiley's takes the cake for being the worst place I've stayed.
It's out of the way from the city center. So, you'll be hiring a Tuk tuk or motorbike anytime you want to go to pub street of the night markets. It's down a dark alley with several shady men who are either pimps or body guards for several prostitutes who are standing right in front of the guesthouse. If you're alone, be careful.
The staff are also very rude. When I checked in I asked for an air conditioned room, but it wasn't working. As I was only staying for the day I didn't mention it to the front desk until I was checking out the next morning. When I asked for a reduced price because of the no air conditioning, they said "No, you asked for no air conditioning." It was a lie because they were asking me to pay for the air conditioned price. I told them they were wrong, and they accused me of lying because "It's so cold now. No one asks for air conditioning." Their definition of "cold" is 28 degrees C (83 F) during the day.
They cheated me out of the prince for the cheaper room. They also started yelling when I told them they were wrong and that I would be leaving a poor review on trip advisor.
So, in short, skip Smiley's guesthouse. There's plenty of other better options for guesthouses in Siem Reap. There's a reason all the most recent reviews for Smiley's have been poor.
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- Also Known As:
- Smiley`s Guesthouse Hotel Siem Reap