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“Stay Away”

Molina Village Hotel
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Molina Village Hotel
Ranked #304 of 353 Hotels in Siem Reap
Chattanooga, Tennessee
1 review
“Stay Away”
Reviewed 20 March 2012

When I got to the hotel I found that the room smelled of mold, had no toilet paper, and dirty sheets. However, what made me the most upset was that after a long day I returned to my room to find my stuff scattered everywhere. My wallet was sitting off to one side and someone had taken my money that was inside. When I asked the front desk about the situation they were rude and just denied everything. When I decided to pack up and find another hotel to finish my visit to Siem Reap and they refused to refund me my money for the night I did not stay.

  • Stayed March 2012, travelled with friends
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Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Portsmouth, United Kingdom
Level 5 Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 January 2012

We got assigned this hotel when we booked a hotel through a tour company and were really worried reading the other review on here. We arrived late at night (11.30pm) and were a bit worried to find both the receptionist asleep on camp beds in reception, however, they got straight up and helped us to our room with our bags (1 storey up, no lift) and didnt expect a tip. The room was clean, safe and had good air con- what more could you ask for? The bed was typical Asian (hard)! Nice powerful shower. All very basic but what more can you ask for for that kind of price! Spent 2 nights and slept fine. Had a few beers from the mini bar (50 cents each) and charged accordingly (in fact, they nearly UNDERCHARGED us!)
Good location- 5mins walk from the centre (Pub Street etc)

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FionaSmith100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 8 June 2005

I have just returned from a 2day trip to Siem Reap.

I must admit the temples were a great sight, however, I wish to forewarned travellers about the hotel I was recomended - Molina Hotel.

I was confirmed to stay there for 2 nights at usd10 a nite which i thought was areal bargain..... however, when i got there, there were no such rooms available according to the female manager....

no problem, i was told i had to pay at least usd15 for a small size room. being single and only for 2 nights, i checked in. only to find out that the bathroom was not functioning...

they moved me to an upstair room and was told it would cost me usd3 more...
after making a fuss they told me, i could have it for usd15 a nite, same rate.

in that new room, i found a choked sink and the hot water control was either too hot or too cold....

also, i woke up in the middle of the nite only to find out that the aircon was off and realise there was a power failure.

the electricity was up another 2 hours later and i was told that their generator was acting up....

what makes the matter worse was that I was charged for a coke that i did not consumed....
although the manager saw me carrying about 10 cans of drinks (they cost 25 cents a can compared to the hotel's usd1.00 per can)...

as i was in a hurry, i unwillingly, paid the extra dollar for a canned drink which i did not consumed and told the manager i will be doing a writeup on the internet about this but she seemed unrelented....and expressionless...

but on the other hand, i was happy to pay the tuk2 transport usd2 trip for a ride to the bus station which cost only a dollar....

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16 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Molina Village Hotel

Property: Molina Village Hotel
Address: Taphul Road, Siem Reap, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #304 of 353 Hotels in Siem Reap
Hotel Class:2 star — Molina Village Hotel 2*
Number of rooms: 24
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