We organized our 2 day tour and pickup from the bus station. It was all confirmed with all details. We got off bus with no one to pick us up.We found our own way to hotel and then contacted Chhaya ,which he replied he didnt have confirmation and couldnt organize tour at this late a time.
I have the email with the confirmation.
Once you get to Seam Reap there are plenty of options thru your hotel to organize ,so all is ok, but dissappointed thinking we were organized. If you are going to book with Chhaya triple check the confirmation before hand ,as we feel very let down.
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