It was indeed the best hotel I had ever stayed in South East Asia. Forget about the stars. It does not do any justice to its brand. The staff there are simply amazing and heart warming. Right from your check in to your check out, their Assistant Guest Experience Manager, Hap Samlei and her front desk team will make sure that you are attend to in a prompt and friendly manner. You can feel that the whole team was genuine and not just do it for the sake of doing it.
Location: 15 Mins stroll to Pub streets and night market. Short walking distance. Tuk Tuk for US$1. Preferred to walk throughout my stay there to Pub Street and Night Market. No issues here except for the constant bugging of the tuk-tuk drivers along the area asking you to take you to take their tuk tuk. It was annoying having to reject every single one of them.
Rooms and Facilities:
Had booked a deluxe twin room but was given FREE upgrade to a family suite room for 3 nights without any request made. Their Staff will personally walk you up right to your room and make sure everything is settled before leaving with a smile.
The Family Suite Room was extremely clean and did not have any weird smell upon checking in. Big and Spacious. The toilet was huge, clean and well maintained. Although I would prefer brighter lighting's, especially near the toilet bowl area.
Was given free Minibar(2 coke and 2 bottle of beer), free laundry services and night dessert with two bottle of water daily for 3 nights.
Breakfast was good but not great. Some food were cold and I have seen flies flying around the fruits section. Will be great if the fruits can be covered up. But overall the friendlyness of the waiter and/or waitress there make up more for it. Have mosquitoes flying around, but what do you expect? This is Cambodia. :P
Complementary pick up in Van/Car to Siem Reap Airport / Bus Station. (Both Ways)
Complementary upgrade to Suite Room (Subject to availability)
Complementary minibar + Laundry Services
Clean rooms and aircon
Very friendly staff. Will escort you all the way in and out of the hotel each time anyone of them see you with a BIG SMILE. (Huge Plus Point)
Some food were cold. Flies around the fruits section. Mosquitoes around.
Lightings in the room could be brighter. (Personal Preferences)
It was a really enjoyable stay in this Boutique Hotel and I would recommend anyone to stay here for a holiday. Even as i am writing this review now, I cannot help but recall the fond memories I had there. Just wished that my stay there was longer. Will definitely stay in this hotel again for my next travel back to Cambodia, no question about it.
- Official Description (provided by the hotel):
- We believe in "Happy Living," so we promise to offer you "an everlasting memory through ultimate happy experiences." Memoire d’ Angkor Boutique Hotel is the city's leading exponent luxury hotel combining stunning minimalist designs with state-of the art- service and facilities and located in the one of the Siem Reap’s prime business and tourists’ area with ideal access to the commercial and entertainment hubs in the city center of Siem Reap town. With plenty of services and facilities international buffet breakfast, juice & coffee, complimentary shoe-shine service, welcome fruit basket upon arrival, complimentary wi-fi and all room are decorate with non-smoking room, air-condition, flat screen TV, bathrobe, slipper, well selected bathroom amenities, in room safety box, emergency and evacuation map, writing table, especially, 2 separate bathrooms with sofa bed in family suite room and hammock swing with dining table in Memoire Suite. ... more less
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