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“Friendly hotel”

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Memoire d' Angkor Boutique Hotel
Ranked #44 of 338 Hotels in Siem Reap
Shenzhen, China
1 review
“Friendly hotel”
5 of 5 bubbles Reviewed 19 December 2013

Friendly staff who are genuinely enthusiastic, nice to the core, and extraordinarily helpful. Free, good quality transport to/from hotel/airport. The hotel is in a great location, only a 15 minute walk to the night market and pub street. The room was clean, comfortable, and nicely decorated. Overall, a perfect hotel for my stay in Siem Reap – thank you !!!

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LindaLin2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,072 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (389)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
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  • Any
English first
Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 December 2013

We stayed here for 3 nights and were very impressed by the service. Everytime we return to the hotel, staff never fails to greet us and engage us in friendly conversation. This made us feel very welcomed and well taken care of during our stay. When we wanted to go to the musuem, the staff even offered to drive us there (at no extra cost!)
Rooms were very clean and cosy. One thing though, the bathroom shower stall was quite small.
Breakfast had a good variety of food to choose from. Ambiance wise, very special as there will be a staff playing traditional music for you to enjoy.
Location of hotel is good as it was just a 10 minute walk to Pub street, old market and the night markets.
Overall, a wonderful stay and we will recommend our friends to stay as well. Keep up the excellent service and positive attitude.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Jjanmat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
427 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
4 of 5 bubbles Reviewed 17 December 2013

It is a friendly hotel and friendly staff, they are very good and very helpful, they all smile and run to help you, I spent 3 days in the hotel and we've got free laundry service, breakfast and one hour massage, opps also we've got a free airport transfer and pick up. the rooms need some maintenance.

STAFF: I was impressed how they were friendly and attentive
Pool : Nice pool at the back of the hotel with bar service, and you really need it after a long day at Angkor Wat
Price: very reasonable prices, we booked through booking.com
Location: close to everything, walking distance to the market, bars streets and all attractions.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arabianman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sokun S, General Manager at Memoire d' Angkor Boutique Hotel, responded to this review, 24 December 2013
Dear Mr. Arabianman

Warmest greeting from memoire d’ Angkor boutique hotel,

Firstly, we would like to express our sincerely thanks and appreciations for your invaluable comments and we are regretted that room maintenance was not up to the standard which should met your expectation, however we are taking further step to inspect every room in order to improve this issue so that our future guests would enjoy the completed total experience during with us, similar and hope to be better to what you had highlight as overall satisfactory. Our 100% intention is committing to ultimate happy experience for all our guests which any of this incident must not incur again at all.

Once again we appreciate very much for your valued comments which is one of the way for us to constantly raise the standard of our services and facilities to the highest level possible.

With our love and care,
Sokun SET
General Manager
Sokun.set@memoiredangkor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 December 2013

My husband & I spent a week at the Memoire d'Ankor and thoroughly enjoyed every minute of our stay. The hotel is wonderful and the location fantastic but it is the staff who make this a first class experience. From the moment we arrived the staff went out of their way to make sure we were looked after. We celebrated our 20th wedding anniversary while we were staying there and the staff really ensured it was a memorable experience. I could not fault one member of the staff, they were all exceptional!

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Carole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
5 of 5 bubbles Reviewed 15 December 2013

Stayed at Memoire d'angkor for 5 nights. The staff at the hotel provided outstanding service. We were treated like family. They went out of there way to make us comfortable and ensure we were taken care of. Tours, restaurants, shopping, the whole shebang. Even surprised us with a wonderful honeymoon surprise and offered and upgrade to the memoire suite. Location was perfect. Adjacent to the shopping complex and only 5 mins walk to pub street. Will definitely stay there during future visits to Siem Reap. Special thanks to Chanthy, Mr Phally, Mr Chan and all the staff at Memoire d'Angkor Boutique Hotel.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank t_tru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 14 December 2013

I have stayed in many a hotel, but this hotel is 1 of the best i have stayed in. The rooms and beds are great and all new modern furnishings.The staff are polite and can't help you enough on your needs. !st class hotel and i can't wait to go back there.

  • Stayed November 2013, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Karl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 December 2013

We have just left Memoire and couldn't be happy with our choice for 6 nights in Siem Reap.
The staff are fantastic and looked after us and our two girls aged 3 and 6 years from the minute we arrived. The location is brilliant, a $2 tuk tuk ride into Pub street, and easy negotiation right outside the hotel and easy to travel to temples everyday if you wished.
The highlights for us were the family suites, very, very large and come with a swing in the middle of the room! Also the layout of the entire hotel made it really easy with small children- we even managed to have a workout whilst out kids played in the pool in full view- a real treat. Although I am sure the hotel doesn't recommend it!
I also think it would work well for couples or singles looking for a boutique size with all the facilities and warm, generous staff.
Oh also, free laundry and mini bar!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louise N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Memoire d' Angkor Boutique Hotel

Property: Memoire d' Angkor Boutique Hotel
Address: City Center, #54 Sivutha Boulevard | In the heart of Siem Reap, Siem Reap 855, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #44 of 338 Hotels in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:4 star — Memoire d' Angkor Boutique Hotel 4*
Number of rooms: 48
Official Description (provided by the hotel):
We believe in "Happy Living," so we promise to offer you "an everlasting memory through ultimate happy experiences." Memoire d’ Angkor Boutique Hotel is the city's leading exponent luxury hotel combining stunning minimalist designs with state-of the art- service and facilities and located in the one of the Siem Reap’s prime business and tourists’ area with ideal access to the commercial and entertainment hubs in the city center of Siem Reap town. With plenty of services and facilities international buffet breakfast, juice & coffee, complimentary shoe-shine service, welcome fruit basket upon arrival, complimentary wi-fi and all room are decorate with non-smoking room, air-condition, flat screen TV, bathrobe, slipper, well selected bathroom amenities, in room safety box, emergency and evacuation map, writing table, especially, 2 separate bathrooms with sofa bed in family suite room and hammock swing with dining table in Memoire Suite. ... more   less 
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