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“great hotel with a spectacular team”

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Memoire d' Angkor Boutique Hotel
Ranked #50 of 365 Hotels in Siem Reap
Certificate of Excellence
Reviewed 11 March 2014

We spent 3 days during our honney moon and had a great experience. Our room was perfect with great decoration, stile and space.
Besides that the people working at the hotel is great and they take care of anything you may need during your stay.
Also the leading team did a great job, with a lot of patience, when we had a problem with our tourist operator (www.despegar.com) and the operator treat us very bad and didnt solve the problem, the people of the hotel was always willing to help us and solve the things with a hughe smile on their face. For travellers far away from home like us this is priceless.

Stayed: March 2014, travelled as a couple
Thank matias w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,267 - 2,273 of 3,381 reviews

Reviewed 10 March 2014

Where Memoire d' Angkor Boutique Hotel exceeds its competitors is in the service. Yes, there are several hotels in the area with flashier designs or brand names, but this is a nice hotel and the staff at Memoire are superb -- friendly, polite and they remember your name. It's that personal touch that made the experience really stand out for us, especially Chan who seemed always prepared to make sure the guests were happy.

The entire process of the trip was worry free. They pick you up at the airport (if you arrange it) and drop you off too. The staff is always willing to answer your questions with pleasure and if something isn't right, they seem prepared to make sure it's improved to your satisfaction. The hotel rooms are spacious and clean, and the mini-bar is free (Coca-cola, beer and water). The location is close enough to Pub Street and the night markets that you can walk or tuk tuk the distance for a couple U.S. dollars.

If we were to pick one thing that stood out at negative it would be the complimentary breakfast, which was a little underwhelming taste-wise, but then again the food selection was more extensive than the typical breakfasts you receive at a hotel. This was not really a big deal to us, but it was the only area where the hotel didn't completely impress.

Another trip to Cambodia would almost certainly include a stay at the Memoire d' Angkor. It was one of the most positive experiences in our vacation. If you're planning a stay definitely put this hotel at the top of your list.

  • Stayed: March 2014, travelled with friends
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Thank DJF360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

I had my 3 boys age 3, 6, and 9 we were greeted by the lovely Samlei who made us feel so welcome and showed us around the hotel. The rooms were big and clean and sensational for a family! 2 bathrooms in the family room!!! The kids loved their time here and we would love to come visit again. Having everything so close by and grabbing a tuk tuk out the front to go to the markets was great for 3 American dollars. We felt very safe and the staff made sure we knew we were looked after at all times.

  • Stayed: March 2014, travelled with family
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Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

Collected free at the airport. Quick check in and shown to spacious room. Complementry minibar and laundry service. Lovely pool area. 10 minutes walk or a few minutes tuk tuk ride to town centre and pub street with huge night markets. Staff could not be more helpful. We are going to return next year.

  • Stayed: March 2014
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Thank Stuart C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2014

Had a pleasant stay at Siem Reap in March 2014. I was on a package which include free wifi, laundry services, breakfast, 2-way airport transfer, and complimentary mini bar. I was given room 207, which was located beside the elevator and staircase for easy accessibility. The room was huge which may work well for a family travelling with young kids. The hotel is complete with many facilities such as swimming pool, fitness centre and spa, hotel gift shop, and bar. The hotel location is also within walking distance to many other amenities such as money changer, supermarket, cafes, and pub street. Last but not least, hotel staffs like Mr. Chanthy are always available in the lobby or via telephone to offer any assistance regarding the area.

  • Stayed: March 2014, travelled solo
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Thank rseah012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2014

I will recommend you to come to this hotel.the staffs are really helpful.the breakfast is excellent!!!it near lucky mall, so we can buy things easily! Also not far from old market. Very nice location!!!you can walk to the old market for like 10 minutes.strongly recommend! Ps, Chan is cute:)

Stayed: March 2014
Thank Elaine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2014

We spent 4 nights in this hotel in 2014 February, with a group of 8. Basically everyone had problems with the room, so we made several changes - when the staff was able to arrange it... First I had some noisy gekkos in the room, than I got another one, where the 2 airconditioner fans of the neighbouring room was located right under my window! When they switched on the airco, it was like a vacum cleaner operating in my room... impossible to sleep...
Another thing is the music played on the corridor. I never understood what is the reason for playing music on hotels corridors. It was some cambodian rock, never switched off, not even for night and could be heard even in the room, despite of the horror noise of aircondition fans....
Staff is nice, but poor English and very slow in solving any issue.
We used the laundy service too - they have lost 1 bag of clothes out of 4 and never found it again.
The swimming pool looks awesome on the photos, but in reality it was a bit dirty and right next to the hotel there are industrial companies - so imagine to relax in the middle of a steel&machinery factory :-)

  • Stayed: February 2014, travelled with friends
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1  Thank ildi2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Memoire d' Angkor Boutique Hotel

Address: City Center, #54 Sivutha Boulevard | In the heart of Siem Reap, Siem Reap 855, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #50 of 365 Hotels in Siem Reap
Price Range: £39 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Memoire d' Angkor Boutique Hotel 4*
Number of rooms: 48
Official Description (provided by the hotel):
We believe in "Happy Living," so we promise to offer you "an everlasting memory through ultimate happy experiences." Memoire d’ Angkor Boutique Hotel is the city's leading exponent luxury hotel combining stunning minimalist designs with state-of the art- service and facilities and located in the one of the Siem Reap’s prime business and tourists’ area with ideal access to the commercial and entertainment hubs in the city center of Siem Reap town. With plenty of services and facilities international buffet breakfast, juice & coffee, complimentary shoe-shine service, welcome fruit basket upon arrival, complimentary wi-fi and all room are decorate with non-smoking room, air-condition, flat screen TV, bathrobe, slipper, well selected bathroom amenities, in room safety box, emergency and evacuation map, writing table, especially, 2 separate bathrooms with sofa bed in family suite room and hammock swing with dining table in Memoire Suite. ... more   less 
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