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Reviews (3,716)
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All reviewsmr chanmemoire suitefree laundrylucky mallphasy sunpub streetguest experience managerfree mini bartuk tuknight marketlaundry servicethe hotel stafffamily suiteupgraded to a suitepersonal assistantspecial thanksi highly recommend this hotel
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Reviewed 3 weeks ago via mobile

Stayed 5 nights. Very friendly staff. Our room was Memoire Suite, which was really huge. The bed was just perfect for my back.
Nice pool area. We could not use the pool because other hotelguests did not have shower before entering to the pool. We think it is very disgusting. But it is not the hotel's fault. Maybe it would help if the staff could tell to the people about the rules.

We would stay again. Thank you!

Stayed: June 2018, travelled as a couple
1  Thank Piipi1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHRAsia, Manager at Memoire d' Angkor Boutique Hotel, responded to this reviewResponded 3 weeks ago

Dear Piipi1960,

Greetings from Memoire d'Angkor Boutique Hotel !

Thank you very much for taking your value time to drop us the review. We are incredibly grateful that you have highlighted this remarkable experience. We have learnt that you have loved our Memoire Suite room as well as the hotel's pool ambience

We have taken note of our leaking points regard to the pool use for our residents which is better suppose to be informed for taking shower prior swimming in this stage. We have shared your feedback with the relevant departments for their reviewing and improvement to ensure that our residents could follow the rule prior entering to the pool area

We look forward to serving you again in the returning trip as soon as possible

With our Love and Care,

Thou Meng Long (Dawind) ( Mr.)
Memoire Ambassador

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

It is the best area to be in , close to a lot of things you might want to visit. Our room on the top floor, was large. and very clean with a good shower etc. The food is very good if you chise to eat there and their breakfast quite good a lots of choices. People at the front desk most helpful.

Room Tip: the higher floor give you a. very view
Stayed: October 2017, travelled as a couple
1  Thank Manzar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHRAsia, Manager at Memoire d' Angkor Boutique Hotel, responded to this reviewResponded 3 weeks ago

Dear Manzar B,

Greetings from Memoire d'Angkor Boutique Hotel !

Thank you very much for leaving this incredible review. We are delighted to learn that you had an enjoyable stay experience marked by our well-appointed our convenience location, rooms and facilities, our beloved colleague's treatment experience during your stay with warm and refined service.

This is how apparently Memoire's treatment to our residents you will ever feel " Home away from home "

We look forward to welcoming you again in the returning trip as soon as possible


With our Love and Care,

Thou Meng Long (Dawind) ( Mr.)
Memoire Ambassador

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

This hotel is centrally located in the busy Siem Reap area. the decor is nice and rooms are large and comfortable. The breakfast served is very nice, hot, fresh, and widespread, covering pieces of bread, rice dishes, fruits, salads, soups, coffee and tea. even vegetarians have no problem, a large variety of dishes are available. the staff are very nice, customer friendly, ready to serve at the beck and call. centrally airconditioned and well maintained.

Room Tip: rooms at front side are good
  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank vaida17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHRAsia, Manager at Memoire d' Angkor Boutique Hotel, responded to this reviewResponded 3 weeks ago

Dear Vaida17,

Greetings from Memoire d'Angkor Boutique Hotel !

Thank you very much for leaving this memorable review. We are delighted to learn that you had an enjoyable stay experience marked by our well-appointed rooms and facilities as well as our varieties of breakfast selection possibly to serve to a vegetarian residents like you in this stage

However, we are really appreciate to read this feedback and our beloved colleague's treatment during stay have been served you with warm and refined service. This is how apparently Memoire's treatment to our residents you will ever feel like" Home away from home "

We look forward to welcoming you again in the returning trip as soon as possible


With our Love and Care,

Thou Meng Long (Dawind) ( Mr.)
Memoire Ambassador

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

The service was my favorite thing about this hotel. Staff was incredible! Thida and Martin were AMAZING! They were so helpful and personable and they made me smile and happy that I stayed there. The location is great - away from the loud and drunk pub street but still shops and restaurants to go to. Breakfast buffet was excellent. Truly. I didn't love the Deluxe rooms (layout, dark/depressing, clean?). I can be a bit picky about this. They kindly switched me to a suite and it was great! Laundry was expensive. Go down the street. Hallways on the upper floors are horribly hot (no A/C). All and all, it's a really good deal for what you get. And the staff will go out of their way for you and make your stay as pleasurable as possible. Which is wonderful.

Room Tip: I would get a suite.
  • Stayed: June 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank MyEyesOrYours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHRAsia, Manager at Memoire d' Angkor Boutique Hotel, responded to this reviewResponded 3 weeks ago

Dear MyEyesOrYours,

Greetings from Memoire d'Angkor Boutique Hotel !

Thank you very much for taking your value time to drop us the review. We are incredibly grateful that you have highlighted this remarkable experience, we are centrally located near most tourist attractions as well as numerous convenience stations in town. We are also pleased to read that you slightly are not happy with the cleanliness either room's feature of our deluxe room that could not fit your expectation

We have taken note of our leaking points regard to the laundry's cost as well as our hallway on the 5th floor in this stage. We have shared your feedback with the relevant departments for their review and improvement to ensure that we could earn more positive feedback for next resident experience

We look forward to serving you again in the returning trip as soon as possible

With our Love and Care,

Thou Meng Long (Dawind) ( Mr.)
Memoire Ambassador

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Reviewed 3 weeks ago via mobile

Highly recomended hotel in Siem Reap. A very special thank you to MR.DAWIND, MS. MONIKA PAUL and MR.PETER. There is no enough words to describe how wonderdul they are during our staying in this hotel. Because of them we had a wonderful time in Siem Reap. You guys are the best! Please read my other review about how great they are when my aunt got sick. THANK YOU!

Stayed: June 2018, travelled with family
2  Thank Rosalina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHRAsia, Manager at Memoire d' Angkor Boutique Hotel, responded to this reviewResponded 3 weeks ago

Dear Rosalina S,

Greetings from Memoire d'Angkor Boutique Hotel !

Thank you very much for this such great review. We are incredibly grateful that you took the time out to leave us this remarkable experience. Our beautiful hotel values put resident satisfaction as top priority and we are committed to provide to every residents. Its residents like you that make our performances wonderful. We are glad to read our service valued through mentions

We look forward to serving you again in the returning trip as soon as possible

With our genuine love and care,

Thou Meng Long (Dawind) ( Mr.)
Memoire Ambassador

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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