We arrived at Cambodia kinda late at night (10 P.M) but we were so glad that hotel staff was already there and warmly welcomed us. So fantastic! no waiting time for our free hotel transport. very VIP treatment.
At the hotel, we were given cold towel and welcome drinks. We were also accommodated by the manager and briefly explained to us about the tour (we availed 2days tour) or our two-day activities then took us to our room. Again VIP treatment.
Part of our hotel accommodation is daily complimentary buffet breakfast. What we like about the breakfast is there are plenty of options (western, asian, Cambodian/local food and pasta). They also have bread section, noodles and egg section. What we think that the hotel can improve is the taste and additional cuisine. And also I hope the hotel will consider a more systematic process for the egg section since some other cultures does not respect the idea of first come first serve basis.
The tuk-tuk driver (Kimhoir) arrived on time and the Manager (Jenny) instructed the itinerary to him. We are pleased by how Kimhoir drove cautiously all the time. He also somehow served as the tourist guide. =) He took us to all our itineraries and will just wait outside. He speaks also English well. Communication wise, good.
We just don't like the first restaurant where we were taken for lunch. Its Triple K restaurant. We thought that a US$ 8 for ala carte food and US$2 drink was not justifiable. But we have no choice since we were taken there and we were already starving. We are just certain that we are NEVER coming back to that restaurant. Aside from very minimal serving, it is expensive compared to the advice of fellow tripadvisor reviewers. We understand Kimhoir since it's the restaurant near the area (Angkor Thom). So for dinner, we asked Kimhoir to take us to PUB STREET. We went to RED PIANO. OUR RECOMMENDATION! Big serving for ala carte but just costs US$3-7 but really yummy! We also like the ambience. Going back to hotel will cost you US$ 3 (PUB STREET is quite far from the hotel and we asked other tuk-tuk drivers and $3 is the standard/fix price) but Kimhoir is very kind enough to take us back to hotel for only US$2.
We also like our room which is really spacious (the room we got even has comfortable sofa where we seat while watching t.v or eating), double-sink and glass bath door AND private balcony where you can enjoy the view of the pool and garden area of the hotel.
Souvenirs are also available but needs more improvement since very minimal choices.
Customer-service is truly EXCELLENT. 5-STAR EXPERIENCE. The manager also allowed us late check-out. Very considerable. Free airport transport was also provided.
- Official Description (provided by the hotel):
- Built in an exotic design of luxury French art and decor coupled with a Cambodian cultural touch, the Lotus Blanc Resort provides a timeless, holistic and harmonious experience. If you are looking for elegance, a rich heritage and a combination of middle ages and a twenty first century outlook, this Siem Reap's premier boutique resort is the place to be, a destination that provides a tropical bliss landscape which intimately defines the perfect escape - a home away from home! ... more less
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