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“Excellent service, great price”

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Golden Butterfly Villa
Ranked #11 of 485 Siem Reap B&B and Inns
Certificate of Excellence
Vienna, Austria
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent service, great price”
4 of 5 bubbles Reviewed 7 August 2014 via mobile

We were very well received, all the employees were extremelly simpathetic, ready and willing to help. The massage was also very good, as well as the tour service.
The only thing I did not appreciate was to find out that the electric cables of the lamp in the room are not in good shape, I could have had an accident with the electricity.

Stayed July 2014, travelled as a couple
Helpful?
Thank Cristina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,334 reviews from our community

Traveller rating
    1,104
    182
    38
    7
    3
See reviews for
116
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12
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
California
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 7 August 2014

We stayed here 5 nights after picking it out from Trip Adviser reviews and we were glad we did. It is located close enough to walk to Pub Street, to good restaurants, and the markets. The staff were absolutely wonderful and made our trip. They arranged a guide and driver for Angkor Wat and other reservations when we needed them as well as tuk tuk drivers. Loved staying here and the service could not have been better at a 5 star hotel. It is inexpensive and the rooms are very clean so we would not hesitate to go back there if we return to Siem Reap. There is a school next door so some people might not like the noise of children playing, but it did not bother us.

  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Ollie076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medan, Indonesia
1 review
5 of 5 bubbles Reviewed 6 August 2014

We stayed here for 4 nights. It is a nice hotel near old market and night market. The staffs were friendly and very helpful. They arranged a tuk tuk driver to pick us from bus station and tour to angkor wat .The tuk tuk driver was nice and spoke good english. This hotel really made us feel like home. If I have chance to visit Siem reap again, I will stay at this hotel again for sure.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank phinxlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 6 August 2014

Location was good. About 10-15 minutes walk away from the busy Pub Street. If you want to explore the city, they are also offering free bicycle rental services.

Customer Service was exceptional! They had van service to pick you up upon arriving in Siem Reap. The staff was very helpful and friendly and made sure we got everything we wanted. Additional services also include free 1 hour massage.

Price was very cheap even though the overall feel of the place is a par with a regular hotel. Although we haven't tried other placed in Siem Reap.

An additional pool would have made this place the best :D

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raymar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 4 August 2014 via mobile

The staff were helpful, friendly, and spoke great English. They even taught me some Khmer!
We had them arrange tuk tuks for our travelling to and from Angkor, airport, and around town. All their drivers were great and not at all expensive.
The rooms were pretty and practical and very clean. Occasionally you get what you pay for but in this case we got so much more. $25 (off season) for five star service.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Alice W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 August 2014

I recently spent 4 nights at the Golden Butterfly Villa hotel and couldn't have been happier with my experience. The staff was so warm, helpful, and friendly - I have never met such a wonderful group of people. After a long, hot day at the temples, it was so nice to be welcomed with cold towels, refreshing drinks, and friendly smiles - this certainly made my day :) Will definitely visit Golden Butterfly again if I make it back to Siem Reap!

  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton and Hove, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 August 2014

After our rough transit through the border at Poi Pet, Cambodia (where we were harassed for an hour by a corrupt immigration official asking for a bribe inspite of having a valid e-visa for Cambodia), we arrived safely at the Golden Butterfly Villa, Siem Reap three and a half hours later by car. We were greeted by a very friendly, warm and caring hotel staff who help us relax our minds and win our hearts immediately after the painful experience at the Thailand Cambodia border. We were given cold wet towels to refresh ourselves and served and excellent lemon tea as a welcome drink. Both my wife and I immediately fell in love with the way the staff explained to us about the room details, the free massage services and the raisin rolls that were to follow in the next few days. We had a high floor room with access to balcony. The room was very nice, clean and airy and the bathrooms were well maintained. We stayed here for three days and experienced the superb hospitality and the food from the hotel restaurant which was excellent in quality and arrived on time as always. The free massage was so good and relaxing that we took it for the next days every evening after our tiring trek at the Angkor Wat temple complex. We would very highly recommend this hotel to everyone who visits Siem Reap. An excellent choice at a bargain for people who want the best.

Room Tip: High floor, large bed!!!
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank ArijitSharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Butterfly Villa

Property: Golden Butterfly Villa
Address: Steung Thmey Village | Svay Dangkum Commune, Siem Reap 76, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Business Centre with Internet Access Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #11 of 485 B&Bs / Inns in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:3 star — Golden Butterfly Villa 3*
Number of rooms: 20
Official Description (provided by the hotel):
Two generations of experience in hospitality & hotel business brought to you in one of the finest hotels in Siem Reap . . A guarantee forExcellent Service and a Pleasant Stay . . .A dedicated team of English speaking Staff will be at your service to make your stay at our hotel as pleasant and comfortable as possible. -Tour arrangement ... more   less 
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