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Angkor Heritage Boutique Hotel
Ranked #155 of 356 Hotels in Siem Reap
Ipoh, Malaysia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great stay”
Reviewed 2 April 2014

my family of 4 adults and 4 kids had a comfortable stay. rooms were spacious. beds very comfortable.. bathrooms clean.spacious and good provision. friendly staff, very accomodating. food was good. strongly recommended

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jyothi2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeritage, General Manager at Angkor Heritage Boutique Hotel, responded to this review, 23 April 2014
Dear Guest,

Thank you very much for taking your valued time to leave the positive comments on our services and facilities. We are delighted that you had a pleasant stay with Angkor Heritage Boutique Hotel and satisfy of our services offered. We have shared this comment with our entire colleagues and they are all strive to improve more on service standard in order to satisfy to all guests in the future.

Once again, thank you for your compliments and we hope to welcome you back again in the near

Best regards,

Saron Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

377 reviews from our community

Traveller rating
    186
    119
    39
    23
    10
See reviews for
114
132
21
10
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 April 2014

All I wanna say is thank you so much. I loved to stay there again.
The stuff are very nice and kind. They helped us out a lots. The value of staying there was so much better than we had expected.
It's not a center of the town. But it's no pro at all.
The room wasn't only clean but also beautiful. I fell asleep as soon as we came back to the hotel.
I really appreciate for what you have done for us.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yousuke H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeritage, General Manager at Angkor Heritage Boutique Hotel, responded to this review, 23 April 2014
Dear Guest,

Thank you very much for taking your valued time to leave the positive comments on our services and facilities. We are delighted that you had a pleasant stay with Angkor Heritage Boutique Hotel and satisfy of our services offered. We have shared this comment with our entire colleagues and they are all strive to improve more on service standard in order to satisfy to all guests in the future.

Once again, thank you for your compliments and we hope to welcome you back again in the near

Best regards,

Saron Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 2 April 2014

Nice boutique hotel, comfortable rooms, friendly staff, good breakfast, restaurant is in the average (food is not so good in Cambodia compared to Thailand or even Vientnam) good value for money
far from city center and nightlife (pub street) about 20' tuk tuk but only 3$....

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank matcall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeritage, General Manager at Angkor Heritage Boutique Hotel, responded to this review, 24 April 2014
Dear Guest,

Thank you very much for taking your valued time to leave the positive comments on our services and facilities. We are delighted that you had a pleasant stay with Angkor Heritage Boutique Hotel and satisfy of our services offered. We have shared this comment with our entire colleagues and they are all strive to improve more on service standard in order to satisfy to all guests in the future.

Once again, thank you for your compliments and we hope to welcome you back again in the near

Best regards,

Saron Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
7 reviews
4 hotel reviews
Reviewed 1 April 2014

We like the wooden floor, bed,balcony, ceiling fan and all the things with Southeast Asia feelings!!! The staffs there were very friendly.

And also the tuk tuk driver, named Sokkea, at the hotel gate were very nice and the rate were fair.He gave us a lot of good suggestions for our tour in Angkor Wat and Siem Reap.

His email is Sokkeakol@gmail.com and tel is 85512262390.

But the car rate there was a little bit expensive.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank qwit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeritage, General Manager at Angkor Heritage Boutique Hotel, responded to this review, 24 April 2014
Dear Guest,

Thank you very much for taking your valued time to leave the positive comments on our services and facilities. We are delighted that you had a pleasant stay with Angkor Heritage Boutique Hotel and satisfy of our services offered. We have shared this comment with our entire colleagues and they are all strive to improve more on service standard in order to satisfy to all guests in the future.

Once again, thank you for your compliments and we hope to welcome you back again in the near

Best regards,

Saron Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Twickenham, United Kingdom
Level 5 Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 27 March 2014

not the level of service that others have had it seems. Misleading information from the booking site about free transfers from the bus terminal and no answer to my enquiries on-line, the level of knowledge about taxis to the Thai border and their costs also lead to us incurring extra expense in getting this service. They did not make it clear that arranging a tour around the temples was a service that we would pay for on our bill and not direct to the tuk-tuk driver and so we paid twice and an irritating insistence that we had to pay for a bottle of water from the minibar meant that we did not find this hotel a good experience. It did not help that a group of Russians had no manners and woke us up several times in the night with their noisy, inconsiderate drinking and smashing glasses.

Room Tip: away from any Russians
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deadhead52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeritage, General Manager at Angkor Heritage Boutique Hotel, responded to this review, 1 April 2014
Dear Guests,

Dear Guests,

Thank you for choosing Angkor Heritage Boutique Hotel and also for taking the time to share your stay experience with us. We would like to take the opportunity to apologize for the inconvenience this has happened during your stay.

We always strive to provide a pleasurable journey and exceptional stay for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed.

We would like to explain regarding to your comments we have investigated on the Tuk Tuk, driver he thought that that was the tip you gave to him after the Tour Service as well as mini-bar that it was completely replace. Anyhow, we had waived the mini-bar item that you refuse to pay for it.

Further, we would like to clarify for the taxi to the border, we had assisted you to call to the taxi driver as the contact number you had provided to us and we had tried to called them but not get through. Later on we are able to contact to them but you asked us to cancel since you had booked with others by yourself.

Once again, thank you very much for your feedback and I trust we will have the opportunity to restore your confidence back in the near future.

Best regards,
Saron
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level 5 Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 23 March 2014 via mobile

From the smooth check in till the check out and pick up.

I have never met a group of staff as polite and sincere as the team of Angkor Heritage. They were all eager to help us in our needs. The room we had was clean and spacious.

I think the main strength of the hotel is the peaceful environment they have. Beautiful ambiance and quiet nature.

Plus I like the pool, great design and always at the right temperature whenever I take a dip. Wi-Fi signal is strong as we never lost connection all throughout.

I would definitely stay in this hotel again! :)

Stayed March 2014
Helpful?
Thank Rbedz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeritage, General Manager at Angkor Heritage Boutique Hotel, responded to this review, 24 April 2014
Dear Guest,

Thank you very much for taking your valued time to leave the positive comments on our services and facilities. We are delighted that you had a pleasant stay with Angkor Heritage Boutique Hotel and satisfy of our services offered. We have shared this comment with our entire colleagues and they are all strive to improve more on service standard in order to satisfy to all guests in the future.

Once again, thank you for your compliments and we hope to welcome you back again in the near

Best regards,

Saron Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Biel, Switzerland
Level 6 Contributor
341 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 23 March 2014 via mobile

Quiet place, not far away from the city center (10 minutes by tuktuk) and very close yo the new, colorful market. The Hotel is very clean, good service and very nice staff. The breakfast and the Restaurant are good and no need to go in city for dinner! Also the tuktuk drivers are simply exceptional!

Stayed March 2014, travelled solo
Helpful?
Thank Werner N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeritage, General Manager at Angkor Heritage Boutique Hotel, responded to this review, 24 April 2014
Dear Guest,

Thank you very much for taking your valued time to leave the positive comments on our services and facilities. We are delighted that you had a pleasant stay with Angkor Heritage Boutique Hotel and satisfy of our services offered. We have shared this comment with our entire colleagues and they are all strive to improve more on service standard in order to satisfy to all guests in the future.

Once again, thank you for your compliments and we hope to welcome you back again in the near

Best regards,

Saron Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Angkor Heritage Boutique Hotel

Property: Angkor Heritage Boutique Hotel
Address: 0273, Street BT (off Road No. 6) | Sangkat Slor Kram, Siem Reap 17000, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #155 of 356 Hotels in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:4 star — Angkor Heritage Boutique Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
Nestled in Siem Reap City center in quiet atmosphere surrounded by lush tropical garden rich in South East Asian flora, Angkor Heritage Boutique Hotel boasts of 30 well-appointed spacious rooms and is the place for relaxing. Its design and decor blends the finest Khmer and Simi-French Colonial in balanced harmony offering you the retreat whilst ensuring you are provided the comfort and convenience during your stay. Located a mere 15 minutes drive from Siem Reap International airport and the famed Angkor Archeological Park which hosts the renowned UNESCO World Heritage site and within a short distance from Old Market and Pub Street. Angkor Heritage Boutique Hotel makes commuting from one destination to another an absolute breeze. ... more   less 
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