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“Excellent Stay!” 5 of 5 bubbles
Review of Borei Angkor Resort & Spa

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Borei Angkor Resort & Spa
Ranked #35 of 338 Hotels in Siem Reap
Vancouver,BC
Level Contributor
1 review
“Excellent Stay!”
5 of 5 bubbles Reviewed 12 April 2012

We arrived at midnight in Siem Reap & was met at the airport by the hotel transfer.
Check-in was a breeze, esp. past midnight & we were very tired from travelling. The staff surprised us with a super-upgrade to the Royal Suite and services from very dept. were excellent!

From the bell men to the front desk, restaurant staff to house-keeping, and management, we were met with smiles all day long.

Special mention to the executives - Roberto, Ms. Buuna, Ms. Dany, to Customer Relations - Alex, Jacky, Ms.Samnang, to the bellmen, Amata, we couldn't ask for better service!

We were especially impressed that all hotel staff are local Cambodians and it truly shows the hospitality side of their culture!

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Eugene A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hang S, General Manager at Borei Angkor Resort & Spa, responded to this review, 17 April 2012
Many thanks indeed for sharing such a great comment toward our Cambodian Team. Such correspondence is always highly motivating the entire Borei Angkor’s Team especially to Resident Host namely Roberto, Bunna, Dany , Alex, Jacky , Samnan and Amatak.

I have shared your kind words with our Resident Host Team especially department concern of their outstanding work that make you feel like home.

Thank you

Sokvanna HANG
General Manager
Borei Angkor Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,606 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (836)
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English first
Vienna, Austria
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 12 April 2012

The hotel delivers what 5 stars stand for. What makes the whole experience even more personal is the hotel staff. We especially appreciated staff from the pool bar who greeted us every evening as friends. One of them talked to us every now and then and even told us he would have a day off the other day, but then as we saw him on that day, he came to us to explain that he is there for a staff meeting :)
The hotel itself has very nice (and cool) rooms, the pool area is relaxing with a good enough pool menu to choose from if you are not eating out for lunch. Breakfast is plentiful with Aisan and Western choices both.
Definitely worth a visit.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank oszorsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hang S, General Manager at Borei Angkor Resort & Spa, responded to this review, 17 April 2012
Thank you very much for choosing Borei Angkor resort & Spa and many thanks indeed for taking the time to write and express your satisfaction during the stay. I conveyed your message to Resident Host Team especially Tropicana Poolside Bar of his outstanding work.

I am looking forward to welcoming you back home in the near future

With my personal regards,

Sokvanna HANG
General Manager
Borei Angkor Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 12 April 2012

Just visited Siem Reap in early April 2012 ... and we stayed at the Borei Angkor! The hotel was extremely comfortable ... the staff were trained well, spoke English and were very helpful. Upon discovering that it was my birthday, the hotel organised a cake to be sent to the room - very sweet!
The hotel is located in the centre - about a 15-18 minute walk to Pub Street, and approx a 5 minute tuktuk ride away ... so it was great location, giving us an opportunity to discover the city by foot..
I would choose Borei Angkor, if I were to go back to Siem Reap ...

Room Tip: the pool facing room was quite nice
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  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JNichani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hang S, General Manager at Borei Angkor Resort & Spa, responded to this review, 17 April 2012
Thank you very much for believing in us and many thanks indeed for taking the time to write and express your satisfaction during the stay. I conveyed your message food and beverages team of his outstanding work.
Thank you and hope to welcoming you back in the near future

Sokvanna HANG
General Manager
Borei Angkor Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 9 April 2012

We stayed in the Borei Angkor Resort & Spa when we visited Siem Reap, the hotel is really well located for getting to the Temples. Its a lovely hotel very calm and relaxing. The morning breakfast buffet was varied and of good quality ...and it set us up for the day. The room was clean and comfortable.. we were in one which overlooked the pool area. The pool area itself is lovely, there are ample sunloungers and the garden area is beautiful.. a real oasis of calm in a busy place. We found the pool well maintained and had no concerns about having a cooling dip!!.We hired a tuk tuk most days to go to the Temples as we liked the feeling of actually being in Cambodia rather than on a aircon bus!! the sights and sounds are wonderful!! We would stay at the Borei Angkor Resort & Spa again.. if we are lucky enough to go back to Siem Reap!!

Room Tip: Pool view room was quiet and relaxing
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  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sue222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hang S, General Manager at Borei Angkor Resort & Spa, responded to this review, 17 April 2012
Many thanks indeed for taking your time to post the comment; I am delighted to hear of your positive ratings of our services/facilities at the resort.

I am looking forward to the opportunity of welcoming you back home in the near future

With best regards,

Sokvanna HANG
General Manager
Borei Angkor Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 8 April 2012

I travel a ton for work and play and recently spent 4 days solo at Borei Angkor. My first hotel choice was booked, but thank goodness. The service here was magnificent -- like having my own personal concierge. Nothing was too much trouble for the staff. I stayed in 3 other hotels in Cambodia, including the Intercontinental in PP, and nothing compared.

I was given a room on the top floor with a bath/shower on the balcony. Magnificent! And the food! And the spa! No complaints here and believe me, I am particular about hotels.

Room Tip: Get a room on the top floor if you can. They have large terraces with outdoor bath/showers!
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  • Stayed March 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank travelbee28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hang S, General Manager at Borei Angkor Resort & Spa, responded to this review, 17 April 2012
Thank you very much taking the time to express your satisfaction with our services and facilities. I am gratifying that Borei Angkor’s Team played some part in your enjoyment during the visit to Siem Reap – Cambodia. I have conveyed your message directly to Concierge, Spa, Food & Beverage team of their outstanding work.

Thank you for staying with us.

Sokvanna HANG
General Manager
Borei Angkor Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 5 April 2012

From the moment that we arrived at the Borei Angkor Resort for our 8 day stay we were met with courtesy and kindness. Our extended stay package booked through the hotel website included many excellent features - airport transfers, daily buffett breakfast, daily laundry, unlimited internet access and connectivity, one premier set dinner and a complimentary last night.

All email contact with the hotel prior to our arrival had been handled efficiently with prompt replies.

We were upgraded to a suite on presentation of a voucher from TripAdvisor and were grateful to Mr Sokhemra Khoun for making these arrangements. With so much space in the room who could not look forward to an enjoyable stay. The spa bath certainly assisted in relazing tired legs after a days sightseeing.

Ms Bunna Phoeun was most helpful with her suggestions and organising temple tours to meet our needs and was of significant assistance together with Mr. Vichheka Moth in resolving an issue that arose during our stay.

Daily breakfasts were a delight with a wonderful selection available to suit all tastes.

The tuk tuk drivers associated with the hotel in most cases had good English and with their vehicles were a very relaxing way to enjoy Siem Reap and the temples.

When we left the hotel feeling very relaxed and indulged,we were very touched by the farewell given to us by so many staff that we had related to during our stay. We would not hesitate to return to the hotel and will recommend it to our friends.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank garcher34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgium
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 31 March 2012

I stayed at the hotel for several days and would not hestitate to return.
While a few (minor) things were not yet commensurate to standards usually prevailing in international 5-star hotels, the friendliness and the goodwill of the staff; from Senior Manager to Bell-Boy, was just overwhelming. Bedding is excellent, premises are spotlessly clean, the swimming pool is a dream, the food and beverages; like the fresh fruit juce bar, food at the terrace, and the breakfast buffet; were of stunning quality. Guests are pampered like kings, and if you treat the people with respect it will be returned twofold to you. A special thanks goes to Sokhemra Khoun, the Assistant Resident Host Manager to whom i wish to designate the mention extra-ordinarily professional, deserving of praise. Thanks folk's. Paul In Brussels.

Room Tip: I stayed in a garden villa, with a jacuzzi and a sauna in my room. No safe in the room. It was very...
See more room tips
  • Stayed February 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank P B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Borei Angkor Resort & Spa

Property: Borei Angkor Resort & Spa
Address: National Road 6 | Banteay Chas, Siem Reap 08368, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Siem Reap
#13 Family Hotel in Siem Reap
#17 Romantic Hotel in Siem Reap
#30 Luxury Hotel in Siem Reap
#30 Spa Hotel in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:5 star — Borei Angkor Resort & Spa 5*
Number of rooms: 100
Official Description (provided by the hotel):
Aptly named after ‘a territory of Angkor’ in Cambodian, Borei Angkor Resort & Spa – a truly Cambodian five-star hotel – is set right in the center of Siem Reap, where privacy and connectivity blend together to form a perfect base for exploring the “Kingdom of Wonder.” Borei Angkor Resort & Spa is ideally situated within 7 km from airport, 7 km from Angkor Wat, and within 5 minutes’ drive of the main shops center, Night Market, restaurants and bars – Pub Street and other town attractions in Siem Reap. ... more   less 
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Also Known As:
Borei Angkor Hotel Siem Reap
Borei Angkor Resort And Spa
Borei Angkor Siem Reap

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