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“Great resort with excellent service!”

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Borei Angkor Resort & Spa
Ranked #37 of 337 Hotels in Siem Reap
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great resort with excellent service!”
Reviewed 27 June 2013

We got a great price on this resort and were not expecting the great facilities this resort had to offer. Rooms were clean, great pool and day spa and the buffet breakfast and restaurant was fantastic. The bars had great offers on drinks and was not overpriced like other hotels we have stayed. The service was excellent! The staff were always saying hello and they would do anything for you. I was very ill on the day of check out and had checked out and was waiting in the lobby until we had to leave for our flight and they were so caring and gave us a room to use until we had to leave. They brought up coconut water and checked on me to make sure I was ok. I really recommend the resort and would definitely go back there!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Belinda0402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,688 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Amstelveen, The Netherlands
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 26 June 2013

Though I am used to staying at Boutique hotels when visiting Cambodia, the Borei Resort was a nice change of pace except for the high cost of food and drinks (boutique prices are much lower). That being said, the staff and service at Borei Angkor was excellent, the room was spacious and anytime we asked for or needed anything, the staff was on top of it in a very quick, timely manner. The form fitting bath tub was heaven and has probably made a future customer of me, if for no other reason than it was THAT amazing. Special thanks to Jasmine for all her help.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CynSpecht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hang S, General Manager at Borei Angkor Resort & Spa, responded to this review, 3 July 2013
Dear CynSpecht,

Thank you for the change of your decision. What a switch from boutiques to our Borei Angkor Resort & Spa!
Thank you so very much for giving us the opportunity to take care of you while you were in Cambodia. I am very pleased that our team managed to take good care of you, especially Jasmine.

The food and beverage products and services are delivered by a pool of well-trained and dedicated local talented personnel. We have been working to remain competitive, so that our price strategy remains attractive to our residents. We believe in the value for money philosophy and practice. However, we are very sorry to have heard that you found our food and drinks price high.

Nevertheless, I am glad you have enjoyed your stay with us, most importantly.
We are hopeful that you may consider to stay with again the next time you visit the Kingdom.
(now that you know we are better than the boutiques).

Very best,
Nara Thon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hawaii
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 June 2013

Nothing short of a glorious resort that is priced better than right. The place is impeccable. The pool was glorious. The staff was friendly and helpful. I hunch that this place is managed extremely well and that this is reflected in virtually everything you encounter. This may be the best value hotel my family and I have ever stayed at. Certainly the top choice for Siem Reap. To the staff we say "thank you for a wonderful stay !"

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kurtinhawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 June 2013

We flew to Cambodia not really knowing what to expect. It was our first time to the kingdom of wonder after all. What greeted us was more than anything we had expected. Our driver, Tong (not sure how to spell it!) was warm and immediately helped us feel at ease. We were very happy to have him with us as we toured beautiful Siem Reap the next 3 days. Then we met Dawind, the friendliest concierge ever! From the welcome drink and cool towel, to the tour of the hotel, he made us feel right at home from the moment we stepped in. He greeted us by name each time we met him and always checked to make sure we were ok and enjoying ourselves. He recommended the best places to first-time visitors like us that we found enriching and just so much fun. All the staff at the hotel always made the effort to make you feel comfortable and at home. One time, we were taking our ride back to the hotel after dinner and i said to the tuk-tuk rider, "We're going back home now." That was how we felt about Borei Angkor. It was like home away from home. On our last night, Dawind visited us at our room and presented us with traditional Cambodian scarves as a token of his appreciation. We were so touched! The tuk-tuk riders from the hotel were gracious and friendly too. We were hooked on these daily tuk-tuk rides that brought us to the old market and pub street for USD2 per trip. We highly recommend this hotel to anyone who wants a memorable stay in Cambodia!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank haizakatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethlehem, Pennsylvania
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 June 2013

Had a great 5 night stay for leisure and business the week of 9 June. Even though the lobby was under construction the hotel was quite and the accommodations were great. Got upgraded on arrival. Pool and spa were great. Only con was there could have been a greater variety of food and drink at the pool bar. Restaurant was good but there are better restaurants in town. Breakfast was excellent with a good choice of items. Our personal attendant (Bona) was great. Good value for the cost especially in low season.

  • Stayed June 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Ron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YYC
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 June 2013

Amazing value for the price paid at this hotel. Staff were incredibly welcoming and we developed a wonderful relationship with each of them, especially Watana. He was the reason that my friend & I extended our stay (originally 2 days but ended up staying for 5). The hotel in itself is absolutely beautiful, especially the pool. Breakfast at the hotel is the best that we have ever encountered during our travels in Asia. I cannot wait to return!

Stayed May 2013, travelled with friends
Helpful?
2 Thank JessYyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 June 2013

I stayed here for three nights in June 2013 and had a very good time, the room was nice, the service by the staff was excellent, the $2 tuk tuk to town was great value and breakfast was amazing. The free airport transfer was also very convenient.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kingofcrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Borei Angkor Resort & Spa

Property: Borei Angkor Resort & Spa
Address: National Road 6 | Banteay Chas, Siem Reap 17252, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Siem Reap
#13 Family Hotel in Siem Reap
#17 Romantic Hotel in Siem Reap
#32 Luxury Hotel in Siem Reap
#33 Spa Hotel in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:5 star — Borei Angkor Resort & Spa 5*
Number of rooms: 100
Official Description (provided by the hotel):
Borei Angkor Resort & Spa is the one and only most reviewed hotel in Siem Reap Cambodia given by more than 4,200 travelers reviews on TripAdvisor making Borei Angkor the most popular and chosen hotel to stay in Siem Reap while visiting the UNESCO world heritage site of Angkor Wat. Aptly named after 'a territory of Angkor', Borei Angkor Resort & Spa, a truly Cambodia 5 star hotel is set right in the center of Siem Reap, ideally situated within 15 minutes drive either from Siem Reap International Airport or to Angkor Wat, and only 5 minutes drive to Siem Reap downtown including Pub Street, shopping malls, Angkor Night Market, local restaurants and bars, and other nearby local attractions in Siem Reap. ... more   less 
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Also Known As:
Borei Angkor Hotel Siem Reap
Borei Angkor Resort And Spa
Borei Angkor Siem Reap

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