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“Beautiful hotel, great service, excellent all round”

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Borei Angkor Resort & Spa
Ranked #40 of 374 Hotels in Siem Reap
Reviewed 30 August 2014

We stayed here for 1 week and found it to be 5* in every way.
The room:
The room was large and had everything we needed - plug sockets, minibar, fruit bowl, TV, hairdryer, complimentary toiletries etc. The bed was large and very comfortable and there was plenty of space. There was a safe in the wardrobe as well as dressing gowns and slippers we could use. Lots of storage space so we could unpack properly. The balcony was a good size with a lovely view over the roofs of Siem Reap.
House Keeping:
Occasionally we had a lie-in but House Keeping were happy to come even at 2 or 3pm - I'm sure they would have come any time of day to be honest!
Food and Drink:
The cocktails were amazing! We tried quite a few and they were all made really well. There were quite a lot of food options at the different restaurants. There wasn't always a vegetarian option which I fancied so they made me something special when I asked. There could have been a few more vegetarian options as standard but that would be my only gripe. Breakfast had a vast array of choices: there was an egg station (they cooked poached eggs to perfection), crepe station, fruit, cereals, yoghurts, meats, noodle station, breads.... you name it they had it. It was also open to a decent time so we didn't have to get up early.
Pool:
The pool was beautiful with lovely water and lovely plants, trees and flowers around it. You could get a decent swim if you wanted to do lengths but there was also plenty of room for people to play or just enjoy the water as well. We were easily able to get sun loungers everyday and were given 2 towels to use - some hotels are very stingy but these were just given to us. I think you could have had more if you'd wanted but we were fine with 2. Some of the loungers were flat but had a lovely traditional pillow you used to sit up with. These were our favourites as they were on a wooden platform so you had plenty of space to put everything - but space was never an issue anywhere.
Location:
The hotel is very convenient for visiting Angkor Wat or the old town and tuk-tuks were available at all times: you just asked the doorman and they would get one to come up to the hotel door for you. It only took 10 minutes or so to get to the old town and it was a lovely ride. You could also book tours from the hotel; we booked a private temples tour by tuk-tuk and it was so worth the money: we looked at other tour operators in town but booking it from the hotel was the best option and also meant we got exactly what we wanted.
Cleanliness, friendliness etc:
The hotel was spotless at all times and beautifully decorated. Nothing was too much trouble including nice cool face cloths when you arrived (any time you arrived!). The staff were all very friendly, genuinely friendly and happy to help and also, when we asked, tell us about themselves. I found all Cambodians to be very nice and not in a cynical 'nice to tourists' way you get in so many other places.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Angelavno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,616 - 2,622 of 5,394 reviews

Reviewed 29 August 2014

Best hotel service ever! Reasonably priced, very good location, very accommodating and friendly staff, crispy bacon, spacious and clean room, and they gave a great surprise for our 10th anniversary even with a very limited time! It's worth coming back here!

  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank pjmajel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2014

I reserved the hotel on Agoda and got a special rate. I sent several emails to coordinate airport pick up and room arrangements. We were a family of 11 and stayed in 4 rooms. Mr. Dawind checked us in the late in the evening. Check in was a breeze. We were upgraded to Landmark rooms, which had more than enough space. They welcomed us with cold towels, lemon grass drinks and a sticky rice cake.
Th breakfast buffet had a good selection and eggs/omelettes, crepes, noodle soup, Native Khmer dishes were cooked on the spot. They have prompt room service. There are also food and happy hour promotions available.
The hotel is large, with a beautiful and comfortable lobby area. There is live music being played on traditional instruments.
The souvenir store had a 15% off promotion and had a good selection of items.
The room itself had lots of wooden furniture and no carpets. The air-conditioning was sufficient. The bathroom was large, with a separate tub and shower. The shower tiles were not too clean, but when I brought this to the attention of the manager, they cleaned my room immediately and they did a good job.
Our flight left very late and Mr. Sony let us keep 2 rooms for a late check out.
The hotel on its own was a good hotel with great value. The staff made us feel very welcome. Mr. Dawind was very friendly and helped us througout our stay. We would highly recommend Borei Angkor Resort!

  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank TravellingSophia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2014 via mobile

What can I say about this place that hasn't already been said.......? I can tell you that this is the most amazing hotel I've stayed at in Asia.

From the moment I was met at the airport by Thitima and Nikol I was overwhelmed by the kindness. I was on my own for this part of my trip but I never felt alone.

Everything was arranged for me, I didn't have to lift a finger. Every time I came back to my room it was made up and a little surprise left for me (bubbly, fruit, cab shiraz).

Mr Say was so lovely. When he saw me at breakfast time he would make sure I had everything I needed, nothing was too much trouble for him.

Cocktail time was quite an experience with lovely snacks.

The spa is glorious! My therapist Kimney was fantastic, all the girls were so polite and lovely.

I also had the high tea which was only $9 US and it was well worth it!

They say it is the people who really make a business and this place has the BEST people! Congratulations to the owner for securing such amazingly fantastic staff!

Highly recommend this exceptional hotel.

Stayed: August 2014, travelled solo
2  Thank shirley g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2014

Excellent hotel! Not expensive! Absolutely worth it! Free upgrade for our room! The room is very good! Breakfast got different style! Taste good!

Location is a bit far from Night Market, but tak tak is everywhere! Nothing to worry about it!!

But the most attractive thing is the staff! Professional and super nice!! I lost my wallet at night market at 11 pm and I got back to hotel. The manager helped me to call the local police. And he took me to the police station by himself. He waited after I reported the incident to the police and drove me back to hotel and it was already 1 am. I want to say thank you here for his assistance once again.

And I am sure you will definitely enjoy your stay at Borei in Siem Reap!!!!

  • Stayed: July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Wilson C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2014

We have visited the hotel one evening for a quick repose at the pool. Happy we made a great choice!
The staff was very accommodating and friendly and we felt very welcome.
The happy hour drinks were delicious, too.

  • Stayed: April 2014, travelled with family
    • Service
1  Thank AlwaysSpeakOut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2014 via mobile

After three nights at the Borei Angkor we were sad to leave for the bigger city of Phnom Penh. The hotel lobby is MASSIVE, and smells beautiful. Our room was decorated to a very high specification, where the AC worked perfectly and gets as cold as you like it.

The wifi works everywhere from your room to the poolside. Maybe not lightening fast (steaming video constantly for example) but fine for browsing.

There a two hour happy hour where drinks are half price, which are already very cheap for a hotel of this standard, and the pool area is massive so was always beds available.

I'm not one to normally get so bothered about hotel breakfasts, but this one of THE BEST buffets I've ever came across. Apart from the usual continent and cooked breakfasts (which were great) there are two egg stations to have them prepared however you like, and crepe stations. Then there is also a noodle broth station where they'll cook from a vast range of ingredients. Char Sui pork, beef, mushrooms, dumplings, noodles, broth... at 9am, yes please.

My only comment on room for improvement is that the bar is outside, and mainly serves the outside seating. It's more of a service area so there no 'bar' to speak of, but at 2 dollars to get a Tuk Tuk into town you can hardly complain.

Stayed: August 2014, travelled as a couple
Thank fourcolourblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Borei Angkor Resort & Spa

Address: National Road 6 | Banteay Chas, Siem Reap 17252, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Siem Reap
#13 Family Hotel in Siem Reap
#17 Romantic Hotel in Siem Reap
#33 Luxury Hotel in Siem Reap
#36 Spa Hotel in Siem Reap
Price Range: £45 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Borei Angkor Resort & Spa 5*
Number of rooms: 100
Official Description (provided by the hotel):
Borei Angkor Resort & Spa is the one and only most reviewed hotel in Siem Reap Cambodia given by thousands of travelers' reviews on TripAdvisor making Borei Angkor the most popular and chosen hotel to stay in Siem Reap while visiting the UNESCO world heritage site of Angkor Wat. Aptly named after 'a territory of Angkor', Borei Angkor Resort & Spa, a truly Cambodia 5 star hotel in Siem Reap is set right in the center of Siem Reap, ideally situated within 15 minutes drive either from Siem Reap International Airport or to Angkor Wat, and only 5 minutes drive to Siem Reap downtown including Pub Street, shopping malls, Angkor Night Market, local restaurants and bars, and other nearby local attractions in Siem Reap. ... more   less 
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Also Known As:
Borei Angkor Hotel Siem Reap
Borei Angkor Resort And Spa
Borei Angkor Siem Reap

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