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“All in all a pretty good deal”
Review of Neak Pean Hotel

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Neak Pean Hotel
Ranked #319 of 374 Hotels in Siem Reap
Reviewed 28 February 2014

This was a good hotel over all. A bit over priced and when I checked the internet price the second day, I saw that it was about 10$ lower. The poolside area is quite nice and relaxing. The staff was courteous and helpful for the most part. The walls are a bit thin as I had some neighbors that were loud fairly late. The breakfast so not to good, but the rest of the menu well very well done. It was nice to have a bathtub after living in Asia for a year without one, and there was plenty of hot water and water pressure was good.
One drawback one the first day: Young kid working in the bar was hitting me up to buy him a soda . I felt like I was getting hustled by yet another street kid. Make me very uncomfortable when I was trying to relax. One the bonus side, it looked like an adult laid into the kid after about 20 mins. I didnt see the youngster working in the bar again.

  • Stayed: February 2014, travelled solo
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1  Thank scubacindy818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 - 34 of 84 reviews

Reviewed 16 February 2014

The best aspect of the hotel was the pool and garden. The garden was a nice place to enjoy the reasonably extensive buffet breakfast, and later in the day in was great to swim in the pool and chill out on the loungers. Our room was ok but a bit dark as it was wood-panneled and the window faced onto the next door hotel. Staff didn't speak much English but were quite friendly and helpful.

  • Stayed: February 2014, travelled with family
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1  Thank drdavehobbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2014 via mobile

We ended up here by accident after another hotel did not have our booming when we arrived.
The rooms are a good size , big bathrooms and ours also had a balcony.
Pool and facilities were really good as well.
Well located to go anywhere and plenty of places to eat nearby.

Downsides were the breakfast was very average even down to one day we were there early and the coffee was stone cold and looked like it was leftover from the day before. There are also lots of mosquitos around but we brought flyspray and this cleared them from our room.

Stayed: January 2014, travelled as a couple
1  Thank michele_6169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2014

Neak Pean is in a great location near Pub St but is tucked back just enough to be peaceful and quiet. It has been built in the traditional Cambodian style with wood panelling and nice gardens surrounding the rooms. The pool is large and clean and a blessing after touring the temples in the heat of the day. We stayed at the sister hotel in Phnom Penh(Khmeroyal) so got a discount for both rooms and bus trip and transfers were also organised for us which was a good deal.

  • Stayed: November 2013, travelled as a couple
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Thank Jennifer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2013

the hotel is centrally located rather close to the center's of Siem Reap and night markets.We've had a very nice large room.True to its name all made ​​of wood.The rooms have balconies with big chairs..Everything was very clean,the staff was very helpful. .The spacious interior was very pleasant clean swimming pool with many greens and beautiful palm tree.The breakfast was not very diverse, but made ​​a selection of fried-boiled eggs.I would have stayed even longer :)

  • Stayed: October 2013, travelled as a couple
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1  Thank Szferi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2013

Neak Pean has nice and helpful staff and is great value for money. The wood panelling throughout is overwhelming but a testament to the craftsmanship required to put it together, full of old world charm. Great landscaping and a large pool to cool off in at the end of a long day touring. Breakfast is of limited choice but good none the less. Only problem, and it is common in Cambodia is water pressure particularly the hot water.

  • Stayed: October 2013, travelled solo
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1  Thank Harvey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2013

The landscaping & pool area were very nice. I found the rooms a bit dark and needs updating. The bathroom was large, but did not drain very well and by the time I finished my shower, I was ankle deep in water. The beds were very hard. The breakfast the first day was cold French toast, cold heart shaped waffles & the coffee maker didn't work because of a brown-out. The person at the front desk who helped book the bus trip back to Phnom Pehn tried to add $3 to the fare. If booking through hotel staff, make sure to check tour agencies also for prices.
Location is close to Pub Street by tuk-tuk or walking. Won't stay here again.

Room Tip: Go for a room upstairs with a balcony or a room downstairs where you can have your own veranda outsi...
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  • Stayed: September 2013, travelled with friends
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1  Thank dermaflo69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khmeroyal, Owner at Neak Pean Hotel, responded to this reviewResponded 29 October 2013

Thank you for staying with us we appreciate your review and happy you enjoyed our pool and landscaping. Now to fair about the coffee maker not working and the waffles cold in your own words you also stated there was a brown out (power failures in the area) this would explain the coffee maker not working. Power failures are rare now and we are sorry there was short one at breakfast time.
For the bus tickets there is at least 8 bus companies offering different prices for different level service and different departure times. The price can very. Some include the extra cost of hotel pick up some don’t. All prices are quoted from price sheets issued by the bus company’s with out any mark up by us. Our policy the staff is not allowed add costs to the fixed pricing ,we have talked with all staff to make sure they fully understand and follow our company policy. Any staff caught inflating the prices for there own benefit will be terminated immediately.
We value your business and do hope you will stay with us your next visit to Cambodia.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Neak Pean Hotel

Address: 105 Tapul Rd., Sivutha Bvld | Old market, Phsar chas area, Siem Reap, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #319 of 374 Hotels in Siem Reap
Price Range: £16 - £52 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Neak Pean Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
Neak Pean Hotel, is well-kwnon VIP 50 wood rooms bengkulu own by ex-governor of Siem Reap province, just 15 minutes from Siem Reap Angkor International Airport and the same block of the old market area (Psar Chas) and 5 minutes from the major local shopping enthusiasts, restaurants, entertainment and more. Also, just 10 minutes from spectacular Angkor Archaeological sights, to adventurous enthusiasts of Khmer cultural history. The most tourist attractions like the all-time favorite Theme Park - Cambodian Cultural Village. ... more   less 
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