I was transferred here by the hotel I booked as they had only one room left and it had a fault. How lucky, straight away I felt very much at home, welcomed and looked after. I then decided to cancel my booked hotel and stay here the 5 nights.
The pool area is lovely, it is very big, clean and the gardens are well maintained. There is also a swim up bar, a nearby very good well priced spa. Try the massage, it is very good.
The rooms are very big, everything works, nice little balcony, great shower too. Try the breakfast, it has everything and it is world class.
However what makes it, is the staff, everyone, from the bar staff who are professional but friendly, the pool staff, spa and a special mention to the duty manager Soly, who sorted my transfer from the other hotel and made a phone calls for me, even coming to find me around the pool, a true professional and what I call a safe pair of hands, what concerns I had about arriving in a new country for me were soon dispelled by him and his team.
There is a free shuttle bus service to the town at night stopping near Pub Street. It leaves for the last time at 1120pm which is very good all round.
Definate 5 star service all round!
- Official Description (provided by the hotel):
- Experience the heart of ultimate luxury and bask in the splendor of elegance at Angkor Palace Resort & Spa, the perfect base to explore the legendary Angkor Temples and undiscovered treasures in Cambodia. The only international 5-star resort designed and built by a Cambodian architect, its décor and furnishing reflect the finest in Cambodian architecture, befitting royalty and dignitaries. Nestled invitingly within a spacious 11-hectare estate, the lush resort offers you the serenity of a secluded retreat whilst ensuring you are provided with every possible convenience. ... more less
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- Also Known As:
- Grand Soluxe Angkor Palace, Resort And Spa
- Grand Soluxe Angkor Palace Hotel Siem Reap
- Angkor Palace Hotel
- Angkor Palace Resort