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“Boutique?”
Review of 288 Boutique Hotel

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288 Boutique Hotel
Ranked #68 of 493 Siem Reap B&B and Inns
Sydney, Australia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Boutique?”
Reviewed 16 July 2014

Great location and staff are friendly. However, not worth the price. This is NOT a boutique villa. Breakfast average, we mostly had to buy more breaky after. Shower is over the top of the toilet. Cleaning staff run the hotel, stuff, sheets and cleaning products left lying around all day.

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Meg D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TwoEightyEight B, Manager at 288 Boutique Hotel, responded to this review, 19 July 2014
Dear Meg D,
Thank you very much for sharing your feedback on your stay with us. It is a pleasure to read your positive compliments regarding good location of our hotel and friendliness of staff. As much as we would want to provide all our guests with exceptional stay and experience.

It is regrettable to know, however, that you have experienced some inconvenience during your stay ; I and team offer our sincerest apologies for the inconvenience and I do hope that despite the inconvenience, you still had a memorable visit to Siem Reap.

I will check carefully and this is our first priority to improve these points. Please rest assured that we will do our best to address issues that you have pointed out to us. I and team sincerely hope to have a chance to take good care of you again on your next Siem Reap visit and you will see the improvement.

Please don't hesitate to contact us by Email: <gm@288boutiquevilla.com> to get the best rates and best services directly from us.

Wishing you “Sam Nang La Or”!

With warm regards,
Pon and 288 Boutique Villa Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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284 reviews from our community

Traveller rating
    170
    85
    19
    5
    5
See reviews for
28
131
39
8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Kuala Lumpur, Malaysia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 July 2014

We spent 3 nights here after fails to get another good reviewed hotel and found this 288 is better! (We moved the next 2 night as to experience the so "good reviewed" hotel nearby).

If you are looking for a good location, a few minutes walk to night market and pub street and nice and honest staff around, you will never get wrong, just stay at this hotel.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Qalam_Kitaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
288BoutiqueVilla, Manager at 288 Boutique Hotel, responded to this review, 15 July 2014
Dear Qalam_Kitaro,

We really appreciate the great feedback of your stay at our hotel. It is wonderful to know that every member of our staff you encountered displayed our core values so fully to create a memorable experience for you. We look forward to welcoming you back again at 288 Boutique Villa.

Please don't hesitate to contact us by Email: gm@288boutiquevilla.com to get the best rates and best services directly from us.

Wishing you “Sam Nang La Or”!

With warm regards,
Pon and 288 Boutique Villa Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 July 2014

Booked 2 twin rooms from 7/7/14 - 11/7/14.

Excellent service by hotel staff. Exceptionally friendly, informative and efficient :)
Staff will go the extra mile to ensure that we'll have a good stay there ^^
Located within walking distance to the night market and pub street (~10 mins).
Rooms are clean and comfortable!
Wide selection of TV channels available in many languages :D
Tuktuk drivers (Ron & Thy) recommended by the hotel provided good service and speaks english really well. Very informative as well :)
Thank you for making our stay so wonderful!

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank yellowbathrobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
288BoutiqueVilla, Manager at 288 Boutique Hotel, responded to this review, 13 July 2014
Dear Valued Guests,
A warm appreciation for your positive comments about 288 Boutique Villa. It is a pleasure to know that you had a wonderful time staying in our hotel and a memorable experience visiting the magnificent Angkor temples with our TUK TUK drivers. And we love your word “Highly recommended - Wonderful stay at 288 Boutique Villa :)”

We will keep up our good work and good team here. On the same note we always seek to respond and act on any problems or issues pointed out to us. And I will do our best to address issues that guest have pointed out to us during stay and before guest check out. We look forward to serve you and family again on your next Siem Reap visit.

Please don't hesitate to contact us by Email: gm@288boutiquevilla.com to get the best rates and best services directly from us.
Wishing you “Sam Nang La Or”!

With warm regards,
Pon and 288 Boutique Villa Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 July 2014 via mobile

Have just spent 4 nights here, and will be recommending to other travellers based on location, value for money & friendly helpful staff.
The rooms are fairly basic but nicely appointed and have all that you need. Located within walking distance to the night marked and Pub Street.
We received a bonus hour long massage for each of us by booking through the hotels website. Would definitely stay here in future.

Stayed July 2014
Helpful?
4 Thank Rebecca H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
288BoutiqueVilla, Manager at 288 Boutique Hotel, responded to this review, 10 July 2014
Dear Rebecca,
A sincere appreciation for your heart warming compliments about our service at 288 Boutique Villa. It is wonderful to know that you have appreciated the location, value for money & friendly helpful staff and I hope that you had a relaxing and enjoyable stay in our hotel. We look forward to serve you again in the future.

Please don't hesitate to contact us by Email: gm@288boutiquevilla.com to get the best rates and more benefit directly from us.

Wishing you “Sam Nang La Or”!

With warm regards,
Pon and 288 Boutique Villa Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brandon
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 July 2014

Pon went above and beyond for me. He went to the post office for me and tracked down a package of mine that never showed up. He then kindly sent it to another hotel for me as I had already moved on. So helpful when you feel helpless not speaking the language.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Katybrianne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
288BoutiqueVilla, Manager at 288 Boutique Hotel, responded to this review, 7 July 2014
Dear Katybrianne,

Thank you for sharing your compliments on your stay with us at 288 Boutique Villa. It is a pleasure to know that you have appreciated a small gesture that we have done to make your stay with us memorable. Part of our commitment is to deliver an exceptional service and experience. I will keep up our good job and good team work. And we sincerely hope to have a chance to take good care of you again on your next Siem Reap visit.

Please don't hesitate to contact us by Email: gm@288boutiquevilla.com to get the best rates and best services directly from us.

Wishing you “Sam Nang La Or”!

With warm regards,
Pon and 288 Boutique Villa Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wisconsin Dells, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 June 2014

I loved this hotel. Take time to get to know the staff because they are all amazing. Pov Sela, one of the receptionist, always took extra care of my friend and myself in order to make sure we had a great day. I love this place, the location is great, it is very close to everything and the people there are amazing! Thank you Mr. Pond, the manager, for making our stay so great!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Elizabeth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
288BoutiqueVilla, Manager at 288 Boutique Hotel, responded to this review, 26 June 2014
Dear Elizabeth,
A warm appreciation for your positive comments from our team at 288 Boutique Villa. I am very glad to know that you’ve had a great experience staying in our hotel and we sincerely hope to have a chance to take good care of you and friends again on your next Siem Reap visit.

Please don't hesitate to contact us by Email: gm@288boutiquevilla.com to get the best rates and best services directly from us.

Wishing you “Sam Nang La Or”!

With warm regards,
Pon and 288 Boutique Villa Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 June 2014

Excellent customer service - welcome drink on arrival, always friendly and helpful with organising trips, buses, tuk tuks etc, parting gift on departure! The first room we had smelled of smoke but the manager immediately moved us and the next room was great - clean and spacious. Super location - just out of the main hub so nice and quiet but only a few minutes walk to the bustling centre. Our tuk tuk driver who was assigned to the hotel was lovely.

Room Tip: Any problems just ask as the staff are very friendly.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Gregory R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
288BoutiqueVilla, Manager at 288 Boutique Hotel, responded to this review, 24 June 2014
Dear Gregory,
Thank you for the heartwarming compliments. It is a pleasure to know that you’ve had a comfortable stay and have had great experiences staying at 288 Boutique Villa. I will pass on your compliments to our team. Once again, thank you for sharing your compliments and we hope to serve you again in the future.

Please don't hesitate to contact us by Email: gm@288boutiquevilla.com to get the best rates and best services directly from us.

Wishing you “Sam Nang La Or”!

With warm regards,
Pon and 288 Boutique Villa Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about 288 Boutique Hotel

Property: 288 Boutique Hotel
Address: Villa No: 288, Near Night Market, Old Market in the City Centre, Siem Reap 17259, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #68 of 493 B&Bs / Inns in Siem Reap
Price Range (Based on Average Rates): £
Number of rooms: 25
Official Description (provided by the hotel):
288 Boutique Hotel is a boutique style hotel offering 25 well-appointed rooms with modern amenities. Being a small intimate hotel, we are able to provide every guest personalized service. All rooms have been designed with a blend of classic and modern style.The boutique villa affords a great location in the centre of Siem Reap city, just 2 minutes away to the Pub Street, Old Market, Night market and Shopping Mail Centre. It takes about 15 minutes away to the UNESCO World Heritage Site of Angkor Wat Temple and 15 minutes away from Siem Reap International Airport. ... more   less 
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