I´m an SPG member and I decided to stay at this hotel for my honeymoon.
-I wanted to add one more night and they made me cancel my original reservation and make a new one. They never canceled my original reservation so they booked me another room and charged me for 3 nights.
-I tried to explain the situation above at check in. They left me one hour waiting at the lobby so they talked to the manager. Same thing happened at checkout.
-Phone didn´t work so I had to go down to the lobby every time we needed something.
-Internet did not work most of the time
-Tap water was yellow all the time. Tasted horrible after washing teeth.
-Had many spiders in the room.
-There was a big sign at the lobby with a promotion for the spa. When we called and booked they told me that promotion did not exist and that I was lying.
-Floor and bathtub dirty.
It seems they are making an effort for us to have the worst hotel experience i ever had.
- Official Description (provided by the hotel):
- Being the closest 5 star luxury international hotel to Angkor Wat itself, Le Meridien is the perfect choice for travelers afar, who want to be close to the very reason for visiting. And the rustically colourful township of Siem Reap with its charming French colonial buildings and 400 years old teak trees is just 5 minutes from the hotel where local markets, art galleries and cafes abound. ... more less
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- Also Known As:
- Le Meridien Angkor Hotel Siem Reap
- Meridien Siem Reap
- Le Meridien Siem Reap
- Siem Reap Le Meridien