The hotel was easy to book via the internet and unsurprisingly for a 5* hotel had all the comforts that you could ever need. Where I felt it let itself down was with the excessive pricing for all the services.
We booked a car and driver to take us to the Wat's for US$30, however, if you want to go any further than the very nearest Wat's then there is another previously undisclosed charge of US$25. Should you visit I would recommend that you haggle a day rate with a Tuk Tuk driver, who are more than able to provide the same service as the hotel but for a much more reasonable price.
The hotel recommends that you do NOT drink the water from the tap in the hotel - why then do they charge you US$5.50 per bottle of water? Seemed very expensive when the same can be purchased across the road for only US$1
I know it seems strange to whinge about the cost of a 5* hotel, but, for me it was a case of what was a fair and reasonable cost and what was simply ripping off the guests.
Don't let me put you off stayong here, just be aware that there are ways to get what you want at a reansonable cost while putting the money into the hands of a local rather than a big company.More